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Max Ford of Harrisonville - Service Center
Harrisonville, MO
892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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892 Reviews of Max Ford of Harrisonville - Service Center
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December 23, 2020
Just a concern when they do my oil change my splash guard under my car they screw back on doesn’t fall off again on the road when I’m driving. Very scary. under my car they screw back on doesn’t fall off again on the road when I’m driving. Very scary. More
by Terri
Verified CustomerEmployees Worked With
Chad in service
December 21, 2020
Great people to work with. Fast and courteous group of people. Was in and out in a quick time. Very helpful group of people to work with. people. Was in and out in a quick time. Very helpful group of people to work with. More
by old1cowboy
Employees Worked With
December 16, 2020
Although it is a ways away from my home and there are dealerships closer. It's worth it for the service. Friendly and efficient personnel. dealerships closer. It's worth it for the service. Friendly and efficient personnel. More
by 414shott
December 16, 2020
Tried to charge me a $800 for a $200 fix Have a 1/2 a mind to turn you guys in thinking about seeking a mind to turn you guys in thinking about seeking a More
by runningwolf66
Employees Worked With
Other Employees :
Howard Lonsdale, Michael Rybolt, Glenn Patterson, Paul Chaples
December 16, 2020
They were short staffed and had far more customers scheduled than they could handle. I was sent back and forth between three staff to check in. This led to a long wait and a complete lack of communica scheduled than they could handle. I was sent back and forth between three staff to check in. This led to a long wait and a complete lack of communication about the status of my car. I was not informed when my service was complete and the app did not work. More
by 17FordEscape
Employees Worked With
Bryan
December 15, 2020
I truly appreciate the above and beyond customer service provided. In these Perilous times, they are breath of fresh air. So easy to call, they pickup my car in the drive and have it back quickly. It take provided. In these Perilous times, they are breath of fresh air. So easy to call, they pickup my car in the drive and have it back quickly. It takes all the stress out of finding the time and making the trip to the dealership. AWESOME SERVICE!!!! More
by JD-PATTY
Employees Worked With
Service Dept.
December 15, 2020
The service center is clean and top of the line. The waiting room is pleasant. Best of all, they know me by name even though they have a ton of customers. When it was time to move to a new vehicle, Bry waiting room is pleasant. Best of all, they know me by name even though they have a ton of customers. When it was time to move to a new vehicle, Bryan in service got me over to Tim Bailey in sales and put in the PERFECT vehicle for me. More
by Propesrl
December 14, 2020
My work requires plenty of travel and in my 10 or so visits to various Ford dealers across the country for oil changes/service. Max sets the bar for customer service! Damon (my service coordinator) we visits to various Ford dealers across the country for oil changes/service. Max sets the bar for customer service! Damon (my service coordinator) went above and beyond to make sure my appointment went off without a hitch....they even washed my truck! More
by nate57
Employees Worked With
Damon
