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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews

892 Reviews of Max Ford of Harrisonville - Service Center

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November 10, 2020

Professional and courteous service. Scheduling the appointment by phone was very easy. The lady was extremely helpful by finding an opening which was quick and fit my schedule. More

by Leon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Max Ford of Harrisonville responded

Thank you for your kind words and 5 star review. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your business and look forward to seeing you on your next visit!

November 07, 2020

Special thanks to the Service department with Nate Parker, Joe and Parts Department Ryan. They all went above and beyond. Drop off and delivery was very stress free! More

by simmons.senst@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, Joe, Ryan
Nov 09, 2020 -

Max Ford of Harrisonville responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. We appreciate your business and hope to be of service to you again. Take care!

Feb 06, 2021 -

simmons.senst@gmail.com responded

When I take our truck to Max Ford I know it will be taken care of. Everyone does what they say they’re going to do. I have always had good experiences with their team.

Feb 08, 2021 -

Max Ford of Harrisonville responded

Thank you so much for sharing your positive experience with others. We always appreciate your business and feedback. See you again soon!

November 05, 2020

The service department and sales department have all been good to work with. They coordinate wells each other, price was good and got out in good time More

by maryandaarondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Max Ford of Harrisonville responded

Thank you for your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We look forward to seeing you again soon!

November 05, 2020

Went in for a recall, new tires, alignment and oil change. Drop off was quick and easy. Service was done as requested Service dept was courteous and went above and beyond to be helpful. More

by caswan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and the lady who checked us out. Did not get her name
Nov 06, 2020 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate your experience and share your honest feedback. If there's anything else we can do to assist you, please let us know. We hope to see you again soon. Have a great day!

October 27, 2020

Pleasant, polite and reliable service, word,word, word,word,word,word,word, word,word,word,word,word, word,word,word,word,word, word,word,word. More

by SANRENEE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ida Jacaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

October 25, 2020

We had a service appointment set and because of my work schedule getting jacked up we couldn't make the appointment. They worked with us getting the service performed the next day when our schedule allowed More

by mwc1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 26, 2020 -

Max Ford of Harrisonville responded

Thank you for your kind words and 5 star review. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your business and look forward to seeing you on your next visit!

October 20, 2020

Service Department provided good info on needs and time frame for repairs. An included car wash would be an extra. Updating the waiting room would be nice! More

by pauldewalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rybolt
Oct 22, 2020 -

Max Ford of Harrisonville responded

Thank you for commenting on your service experience. Please give us a call at (816) 380-3251 and we will be glad to get your vehicle washed for you on your next visit. We look forward to seeing you again soon!

October 19, 2020

Service Department did a great job of getting my recalls done on my truck and in a timely manner, only thing would make it better is if they would wash vehicle after they are done. More

by ktmguy65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian from service
Oct 22, 2020 -

Max Ford of Harrisonville responded

Thank you for commenting on your service experience. Please give us a call at (816) 380-3251 and we will be glad to get your vehicle washed for you on your next visit. We look forward to seeing you again soon!

October 17, 2020

The service department has done a great job taking good care of my old 2016 F350, thank you to everyone at Max Motors for treating us with much respect, Kirk More

by STEPHENSRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton & Andrew Mcmillin
Oct 19, 2020 -

Max Ford of Harrisonville responded

Kirk, thank you for your wonderful response to the quality of service our staff provides! If there is anything else we can do to assist you, please let us know! Take care!

October 16, 2020

When my bed liner was put in it was done improperly. I called the dealership and ask them if I could bring it back to have it touched up. They re-sprayed the entire bed liner at no charge. I had my oil ch More

by Maxreinhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ida Jacaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Max Ford of Harrisonville responded

We are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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