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Maxon Buick GMC
Union, NJ
371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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371 Reviews of Maxon Buick GMC
October 28, 2022
Don’t waste your time at this dealer they are not honest and they have very bad customer service Been shopping around for a Yukon for a while got a call from the dealer that they got inventory on the vehicl and they have very bad customer service Been shopping around for a Yukon for a while got a call from the dealer that they got inventory on the vehicle confirmed to the sales rep that I don’t want to waste his time and that he shouldn’t waste mine and asked him clearly if there was a mark up on that specific vehicle and he said no clearly got there on a day off and was surprised that the sales rep was lying when I got upset they called a manger .. manger of course started protecting his employee by saying I misunderstood what he said … Definitely not a place to go spend money they should shut them down they make gmc look bad More
by omar.shujaieh
Employees Worked With
Nicholas Russo
Helpful September 15, 2022
I wasn't pressured into buying. I was explained to very carefully about my deal. The manager Felix was very honest and courteous. I will definitely come again. I was explained to very carefully about my deal. The manager Felix was very honest and courteous. I will definitely come again. More
by amj928
Employees Worked With
R Julien
June 02, 2022
HAD MY VEHICLE IN FOR SERVICE AND WAS A GREAT EXPERIENCE! ! THE SERVICE ADVISORS WERE ALL VERY HELPFUL AND COULD NOT DO ENOUGH FOR ME TO MAKE MY EXPREIENCE TOP NOTCH. THIS SERVICE DEPARTMENT STRIVES ON EXCEL ! THE SERVICE ADVISORS WERE ALL VERY HELPFUL AND COULD NOT DO ENOUGH FOR ME TO MAKE MY EXPREIENCE TOP NOTCH. THIS SERVICE DEPARTMENT STRIVES ON EXCELENCE. More
by Big T
Employees Worked With
ANTHONY CILENTO
June 01, 2022
I had my car serviced here in April back to back because they didnt get it right the first time. The 2nd time i picked the car up they gave me the car with the service tire light on. I wrote an honest rev they didnt get it right the first time. The 2nd time i picked the car up they gave me the car with the service tire light on. I wrote an honest review when they contacted me fir my feedback and then I got a call from the service manager ANTHONY. He promised me service… its June im still waiting for the service. My car shakes uncontrollably … after about $2k in service charges-and it was not doing that when I brought it in. I AM SO SORRY I EVER WALKED INTO THIS DEALERSHIP More
by Nicole James
Employees Worked With
Anthony Terrezza
April 20, 2021
I my opinion Avoid this place!!!We looked at a car and I my opinion Avoid this place!!! We looked at a car and decided we liked it. We were dealing with Gee. Decided we wanted to get the car on Saturday, I my opinion Avoid this place!!! We looked at a car and decided we liked it. We were dealing with Gee. Decided we wanted to get the car on Saturday, we had to jump through all kinds of hoops to get the actual price. That should have been the warning sign! Agreed on the price Saturday over the phone but we were in Virginia. Told him we would be up Monday at about 5:30 to pick up the car. He called us on Monday at 11:30 to confirm we were coming up. We told him yes and drove up from Virginia. We get there and he is too busy to really help us. He knew who we were since he called us by name.Then shows us the wrong car and finally tells us he just sold the car we had driven up to get but he has others. Classic bait and switch. We walked out. I will not buy anything from these people! More
by Bought elsewhere
Employees Worked With
Gaspard "Gee" Gedeon
November 21, 2020
The process of buying my car back in May 2020 was great until I realized weeks later that I had put in to transfer my plates and they mistakenly put in to register my vehicle for new plates. A couple of we until I realized weeks later that I had put in to transfer my plates and they mistakenly put in to register my vehicle for new plates. A couple of weeks later they mailed me more “temporary” Plates with a note that I was still waiting for my custom plates which was extremely confusing. I only realized the mistake after the DMV contacted me saying they were going to suspend my license. After multiple attempts of trying to figure out what was wrong (calling the dmv, my insurance company and the dealership multiple times) the dealership informed me of the mistake and told me I was going to be refunded the difference. That was in August 2020. It is now November and I have called multiple times informing them that I never received the difference only to be put on hold and put to a voicemail. I am very disappointed with how they handled this mishap. More
by Desposito72
Employees Worked With
Nicholas Russo
September 10, 2020
2020 has been a lot for me. I fought cancer and won. Today I decided to purchase another vehicle, and instead, I drove away with two vehicles. The sales rep knew exactly what I wanted. He listened to my Today I decided to purchase another vehicle, and instead, I drove away with two vehicles. The sales rep knew exactly what I wanted. He listened to my requirements and showed me several numerous options. I didn’t feel rushed or pressured into getting my vehicles. Overall, the staff there is very friendly and very helpful. They worked with me and my fiancé. I couldn't be more pleased. I will recommend them to anyone that is in the market to purchase a vehicle. Thank you again. More
by Karen Johnson
Employees Worked With
Gaspard "Gee" Gedeon, Gabriel Senkiw, Nicholas Russo, Anthony Terrezza, Dino Abragao, Sha'dira Slater, Kenny Kilpatrick, Carlos Vasquez, Andrew Pettress
April 14, 2020
Terrible customer service! Gee cursed at me and hung up on me like a little child. Stay away! Very unprofessional. I expect more from a dealership. on me like a little child. Stay away! Very unprofessional. I expect more from a dealership. More
by Spencerjones0808
Employees Worked With
Gaspard "Gee" Gedeon, Anthony Terrezza, Dino Abragao, Jackie Smith, Carlos Vasquez, Masood Khan
February 11, 2020
Maxon GMC was Honest and Fair Jorge was a pleasure to deal with, After shopping around central NJ and S.I he restored our faith in decency. The finance department also explained an Jorge was a pleasure to deal with, After shopping around central NJ and S.I he restored our faith in decency. The finance department also explained and processed the deal seamlessly. Thank You Franco More
by frank
Employees Worked With
Jorge
November 24, 2019
Do Your Research Buyer Beware; You will pay the highest prices and kick yourself in the butt if you listen to these people. They are lying, cheating low life’s. J Buyer Beware; You will pay the highest prices and kick yourself in the butt if you listen to these people. They are lying, cheating low life’s. Jose is a bate and switch car salesman. The kind that are slimy, lying and you think of when you think of car salesman. He doesn’t help just tries to get as much as he can from a customer. I am a 68 year old business woman who trusted this weasel. DON’T go to this dealership! More
by Andi
Employees Worked With
Jose Dominguez. Run don’t walk away, he’s a liar
