Maxon Buick GMC

I my opinion Avoid this place!!!We looked at a car and I my opinion Avoid this place!!! We looked at a car and decided we liked it. We were dealing with Gee. Decided we wanted to get the car on Saturday, I my opinion Avoid this place!!! We looked at a car and decided we liked it. We were dealing with Gee. Decided we wanted to get the car on Saturday, we had to jump through all kinds of hoops to get the actual price. That should have been the warning sign! Agreed on the price Saturday over the phone but we were in Virginia. Told him we would be up Monday at about 5:30 to pick up the car. He called us on Monday at 11:30 to confirm we were coming up. We told him yes and drove up from Virginia. We get there and he is too busy to really help us. He knew who we were since he called us by name.Then shows us the wrong car and finally tells us he just sold the car we had driven up to get but he has others. Classic bait and switch. We walked out. I will not buy anything from these people! More

The process of buying my car back in May 2020 was great until I realized weeks later that I had put in to transfer my plates and they mistakenly put in to register my vehicle for new plates. A couple of we until I realized weeks later that I had put in to transfer my plates and they mistakenly put in to register my vehicle for new plates. A couple of weeks later they mailed me more “temporary” Plates with a note that I was still waiting for my custom plates which was extremely confusing. I only realized the mistake after the DMV contacted me saying they were going to suspend my license. After multiple attempts of trying to figure out what was wrong (calling the dmv, my insurance company and the dealership multiple times) the dealership informed me of the mistake and told me I was going to be refunded the difference. That was in August 2020. It is now November and I have called multiple times informing them that I never received the difference only to be put on hold and put to a voicemail. I am very disappointed with how they handled this mishap. More

2020 has been a lot for me. I fought cancer and won. Today I decided to purchase another vehicle, and instead, I drove away with two vehicles. The sales rep knew exactly what I wanted. He listened to my Today I decided to purchase another vehicle, and instead, I drove away with two vehicles. The sales rep knew exactly what I wanted. He listened to my requirements and showed me several numerous options. I didn’t feel rushed or pressured into getting my vehicles. Overall, the staff there is very friendly and very helpful. They worked with me and my fiancé. I couldn't be more pleased. I will recommend them to anyone that is in the market to purchase a vehicle. Thank you again. More

Terrible customer service! Gee cursed at me and hung up on me like a little child. Stay away! Very unprofessional. I expect more from a dealership. on me like a little child. Stay away! Very unprofessional. I expect more from a dealership. More

Maxon GMC was Honest and Fair Jorge was a pleasure to deal with, After shopping around central NJ and S.I he restored our faith in decency. The finance department also explained an Jorge was a pleasure to deal with, After shopping around central NJ and S.I he restored our faith in decency. The finance department also explained and processed the deal seamlessly. Thank You Franco More

Do Your Research Buyer Beware; You will pay the highest prices and kick yourself in the butt if you listen to these people. They are lying, cheating low life’s. J Buyer Beware; You will pay the highest prices and kick yourself in the butt if you listen to these people. They are lying, cheating low life’s. Jose is a bate and switch car salesman. The kind that are slimy, lying and you think of when you think of car salesman. He doesn’t help just tries to get as much as he can from a customer. I am a 68 year old business woman who trusted this weasel. DON’T go to this dealership! More

My Buick Family is Amazing!! Jose is the best! He worked his magic to get me into the 2019 Encore for my 2013 Regal GS! This is my second car purchase from Maxon Buick. They never Jose is the best! He worked his magic to get me into the 2019 Encore for my 2013 Regal GS! This is my second car purchase from Maxon Buick. They never let me down. From the phone call to the purchase, I was satisfied! Thank you so much! More

Bought a demo regal the other day... George the salesperson was great... got a clean car fax but when I got it home saw it had minor damage on bumper...it had some over spray and bad paint... so t salesperson was great... got a clean car fax but when I got it home saw it had minor damage on bumper...it had some over spray and bad paint... so they must of fixed it in house so it would not be reported...also car came with one key..they told me they where not going to do anything for me except to buy back the vehicle... NOT HAPPY... More

A great experience with Felix and Jorge!!! Jorge and Felix were great! They made this experience of buying a new car a fantastic, friendly and extremely comfortable experience!!!! I absolutely Jorge and Felix were great! They made this experience of buying a new car a fantastic, friendly and extremely comfortable experience!!!! I absolutely love the car, and the entire team at Maxon were incredible and extremely congenial.....I will highly recommend this car dealership to all my friends and family......Thanks Folks!!! More

Use at your own risk I have used this service center for 12 years for several different vehicles. Recently, my experiences went from ok, to bad, to intolerable. At my last I have used this service center for 12 years for several different vehicles. Recently, my experiences went from ok, to bad, to intolerable. At my last service visit, the technician forgot to tighten the lugnuts on my tire and I almost had an accident when the car began fishtailing all over the highway. They apologized and I decided to give them another chance. I made an appointment for 11;15 to have an oil change and fix a leaky tire. I showed up ten minutes early at 11:05. I checked in at 12:30 and the representative told me that my car hadn't yet been brought in the shop. I asked for a loaner car as I had to get back to work but they couldn't provide one. 45 minutes later they had someone drive me to my office but said they couldn't guarantee they'd be able to pick me up. At 2:19, I was notified that my car was ready. THREE HOURS FOR AN OIL CHANGE AND A LEAKY TIRE!!!! Do yourself a favor and go somewhere else! I'm officially done with this place. More