Maxon Buick GMC

Wonderful Service Everyone was nice and helping. Picking up my loaner vehicle went smooth. I really appreciated how Brad and Bobby went beyond the call of duty to remov Everyone was nice and helping. Picking up my loaner vehicle went smooth. I really appreciated how Brad and Bobby went beyond the call of duty to remove the black tar off my white vehicle. The only thing i didn't understand. Is that i had to call and follow up on the part that was ordered for my vehicle. Why didn't parts or service call me. I didnt make a stink that the parts department recieved and had my parts sitting there for weeks. Because you guys always gave me great services so far. As well as it wasn't that series. More

Excellent service! Always easy to arrange appointments . Friendly, competent service. Sharon pleasant on the phone. Yana makes drop off easy. Tom runs a great team and s Always easy to arrange appointments . Friendly, competent service. Sharon pleasant on the phone. Yana makes drop off easy. Tom runs a great team and shop. Great people More

My visit The service was great the employee work together very well ,which I expected we purchase the car from the same dealer there it was great then thank yo The service was great the employee work together very well ,which I expected we purchase the car from the same dealer there it was great then thank you More

Courteous staff pleasant atmosphere The personal were very courteous from the time you came in. The quality of the work performed by the mechanics was very good. I would definitely refer The personal were very courteous from the time you came in. The quality of the work performed by the mechanics was very good. I would definitely refer. More

Appointment made-service never happened I believe the title captures the reason for my review. I made an appointment for an oil change and possible tire rotation. I hate using 22 in union bu I believe the title captures the reason for my review. I made an appointment for an oil change and possible tire rotation. I hate using 22 in union but my previous experience was good so I made another appointment.go back to your location. I had asked to be called if a delay was expected. Not having received a call, I arrived 10 minutes ahead of time at 1:50 There were other cars lined up so I asked if my appointment time would be as scheduled. I was told that because I had an appointment, my car would be serviced first. At 3 I learned my car was not even started and would be in an hour "or so." One of the cars on a lift in the garage was one of the unscheduled cars lined up supposedly to be taken in after mine although I was told that was not the case. I cannot be in route 22 traffic at rush hour and could not wait. I left. Now I ask YOU, how would YOU rate the experience? More

professional Very professional and diligent to get me all the cover under my warranty something very impressive for me was the yana K know and remember my name aft Very professional and diligent to get me all the cover under my warranty something very impressive for me was the yana K know and remember my name after 4 weeks from my las visit to the shop More

Sales Mgr didn’t honor our negotiated price The sales manager that partnered with my sales rep (cannot remember his name) chose to play games and didn’t honor our agreed upon price. Overcharged The sales manager that partnered with my sales rep (cannot remember his name) chose to play games and didn’t honor our agreed upon price. Overcharged at my expense More