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Maxon Buick GMC

Union, NJ

3.1
388 Reviews

2301 Route 22 West

Union, NJ

07083

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388 Reviews of Maxon Buick GMC

June 03, 2018

Sales Mgr didn’t honor our negotiated price The sales manager that partnered with my sales rep (cannot remember his name) chose to play games and didn’t honor our agreed upon price. Overcharged More

by BEN.CODI
Recommend Dealer
No
Employees Worked With
Mamadou Diawara
May 31, 2018

Perfect handling of service need. Brad respectedvthe limited time I had available and our understanding was that if the work couldn’t get done within that window I would come back at a More

by mannjlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad - customer service rep in the Service Department. Incredibly helpful and professional.
May 31, 2018

Just great team They finally consolidated a great team, including all staff members from shop to customer service desk and advisors, think the great ideas and great l More

by vn.fernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yana Kucheryavaya, Tom Palladino
Jun 01, 2018 -

Maxon Buick GMC responded

Thank you for taking the time to share your experience with our service department. We appreciate it as well as your business. Please let us know if you need anything.

May 31, 2018

They are actually preetty good ... and that is a compliment The finance and credit people just take too much time. They know the numbers and if they don't they should. Otherwise .. no problem and only d More

by BCCOM22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Berrios
Jun 01, 2018 -

Maxon Buick GMC responded

Thank you for taking the time to share your experience with us. We do appreciate the feedback and also value your business. Congratulations on the new truck! If you need anything please don't hesitate to call. You can always reach me at 908-327-6200. Thank you again for choosing us for your new truck. -Alicia from Maxon

May 30, 2018

Customer service Very friendly and works very well with customers which is very important to me and all who bring their vehicles for service! Good coffee too👍🏽 More

by BERRYSANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yana , Tom Palladino
May 30, 2018

Service everyone is alway so accommodating and patient, and keep you updated while waiting I would highly recommend this service department and my sales per More

by PALMTREE99_99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Senkiw, Tom Palladino
May 30, 2018

Staff Issues Everytime i come here there's an issue. Yesterday from start to finish. I wont be coming back and i will be steering friends and family to other deal More

by JENDESA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad and Sharon, Tom Palladino
May 27, 2018

Best car dealership experience ever I had the pleasure of working with a new salesman Omar Griffin who never gave up on me and determined to satisfy me as his customer without me feeling More

by Kiraj717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Griffin and Aaron, Dino Abragao
May 26, 2018

Ahmed is a solid guy Good quick experience. Everyone was decent and helpful. No bad attitude like some other places. Great dealer and helpful throughout. Finance guy More

by njguytr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Terrezza, Ahmed Ragab, Dino Abragao
May 23, 2018

Awesome Manager Never got a call that vehicle was ready. It was a long wait getting my paperwork and keys at vehicle pick-up. They also tried to charge me for the ser More

by Z71_Fast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Palladino
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