Maxon Buick GMC
Union, NJ
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388 Reviews of Maxon Buick GMC
Sales Mgr didn’t honor our negotiated price The sales manager that partnered with my sales rep (cannot remember his name) chose to play games and didn’t honor our agreed upon price. Overcharged The sales manager that partnered with my sales rep (cannot remember his name) chose to play games and didn’t honor our agreed upon price. Overcharged at my expense More
Perfect handling of service need. Brad respectedvthe limited time I had available and our understanding was that if the work couldn’t get done within that window I would come back at a Brad respectedvthe limited time I had available and our understanding was that if the work couldn’t get done within that window I would come back at another time.. the work started and they got me done well within that window.. More
Just great team They finally consolidated a great team, including all staff members from shop to customer service desk and advisors, think the great ideas and great l They finally consolidated a great team, including all staff members from shop to customer service desk and advisors, think the great ideas and great líder drove to success. More
They are actually preetty good ... and that is a compliment The finance and credit people just take too much time. They know the numbers and if they don't they should. Otherwise .. no problem and only d The finance and credit people just take too much time. They know the numbers and if they don't they should. Otherwise .. no problem and only deal with Jose ...not Spanish ... you figure out the spelling. More
Customer service Very friendly and works very well with customers which is very important to me and all who bring their vehicles for service! Good coffee too👍🏽 Very friendly and works very well with customers which is very important to me and all who bring their vehicles for service! Good coffee too👍🏽 More
Service everyone is alway so accommodating and patient, and keep you updated while waiting I would highly recommend this service department and my sales per everyone is alway so accommodating and patient, and keep you updated while waiting I would highly recommend this service department and my sales person to friends and family More
Staff Issues Everytime i come here there's an issue. Yesterday from start to finish. I wont be coming back and i will be steering friends and family to other deal Everytime i come here there's an issue. Yesterday from start to finish. I wont be coming back and i will be steering friends and family to other dealers. I purchased my last car from Lucas and they never let me down. More
Best car dealership experience ever I had the pleasure of working with a new salesman Omar Griffin who never gave up on me and determined to satisfy me as his customer without me feeling I had the pleasure of working with a new salesman Omar Griffin who never gave up on me and determined to satisfy me as his customer without me feeling pressured or jerked around. Very knowledgeable, charming and confident the whole experience and i felt very comfortable. Along with Omar was Aaron (management) who was extremely pleasant and Dino (finance guy) who also made my experience great. The entire staff was friendly and comfortable to be around. They tolerated me for 3 days but they made sure i walked away happy and i am! Best team ive ever met. A++ dealership. Definitely recommend them. More
Ahmed is a solid guy Good quick experience. Everyone was decent and helpful. No bad attitude like some other places. Great dealer and helpful throughout. Finance guy Good quick experience. Everyone was decent and helpful. No bad attitude like some other places. Great dealer and helpful throughout. Finance guy was super competent and quick. No BS. I was surprised and happy. They even drove my car home with me. More
Awesome Manager Never got a call that vehicle was ready. It was a long wait getting my paperwork and keys at vehicle pick-up. They also tried to charge me for the ser Never got a call that vehicle was ready. It was a long wait getting my paperwork and keys at vehicle pick-up. They also tried to charge me for the service which was supposed to be covered by GM (2nd Service on New Vehicle). Tom saved the day. He was amazing, apologetic and will keep me as a customer... Thank you for being so honest Tom... More

