
Mazda Of Lodi
Lodi, NJ
Filter Reviews by Keyword
By Type
2,725 Reviews of Mazda Of Lodi
Great staff. People are very pleasant and helpful. The place is immaculate from the service area, showroom and waiting area. I felt very comfortable being there. People are very pleasant and helpful. The place is immaculate from the service area, showroom and waiting area. I felt very comfortable being there. More
I was taken care of by Rosie. She was super friendly and very professional. Informed me of everything that was being done with servicing my car and kept me up to date. She was ama She was super friendly and very professional. Informed me of everything that was being done with servicing my car and kept me up to date. She was amazing! More
Tow problems for this service visit: 1) I arrived dealer at 9:am. No one at the counter desk. After give my car key, I was told waiting in visitor room, someone will let me know what problem on my car. Afte at 9:am. No one at the counter desk. After give my car key, I was told waiting in visitor room, someone will let me know what problem on my car. After 12:30pm, I asked what status of my car? The service manager told me that he just arranged a technician work on my car because I did not get a working number in the morning. Around 4:00 pm. The job was done. A bearing was replaced. I didn’t know that I need get a working number first. 2) when I drove to home I heated a lot noise for every move. It was worse after the service. Before the service, I only hear the noise when speed is higher then 40 mph. I got back to dealer again next day and got the problem fixed in free of charge. It was technician’s fault. He replaced a bearing, and screwed up break. Dealer service supposed has a high quality of work because the cost is higher than street car shop. This bad quality of work is not acceptable. More
The service was great from beginning to the end , Ms. ramirez had the upmost respect for everyone …she deserves a raise or an acknowledgement , I’m so happy to have had purchased a Mazda at this dealersh ramirez had the upmost respect for everyone …she deserves a raise or an acknowledgement , I’m so happy to have had purchased a Mazda at this dealership More
Went in on a recall, have to return for repair of recall item, but other items found in need of repair, taken care of, really impressed with service manager Susie. item, but other items found in need of repair, taken care of, really impressed with service manager Susie. More