Mazda Of Lodi

Friendly welcoming Charlie was an excellent sales person. We drove up to NJ from another State,and are happy we did. Although we came for a certain car we ended up with Charlie was an excellent sales person. We drove up to NJ from another State,and are happy we did. Although we came for a certain car we ended up with a better car for the same price! We were shown many options with Patience and were treated very well. We would return if we needed another vehicle. Nice dealership recommended! More

Living up to expectations with few hiccups. My journey starts in October 2014 when I meet James and discuss how I have been eyeballing the CX-5 with AWD and 2.5. James addresses all my concerns My journey starts in October 2014 when I meet James and discuss how I have been eyeballing the CX-5 with AWD and 2.5. James addresses all my concerns and we have an immediate rapport. Little do I realize on my way to Mazda it will be the last time I drive Goldie. (My gold 1999 Saturn SL2.) I am upset to learn that my Air National Guard plates are not transferrable because it is considered a vehicle upgrade. As a recently retired vet of 24 years it is like giving up two loves. My car of 16 years and my plates of over 20 years. Nicole works tirelessly with the DMV and successfully has my plates transferred to my silver CX-5. "Sylvia" never looked so good and I am always reminded of Goldie, my first new car. Things get a little sour about March someone hit-n-run Sylvia. The body work is done by a local shop dealing with Mazda and they do not return the car back in pristine condition on the inside. The outside bodywork itself is perfect. Mazda gives it a detailing before returning it to me. But upon further inspection at home I realize I am not happy with the detailing work. Knowing my oil change is not far off I wait to make the point on that day. I am still feeling the $500 deductible sting when a screw is discovered near the sidewall of my right rear tire during my first free oil change with Mazda. I know that has to be a local creep who screws the right rear tire of my neighbor three Sunday's in a row. Having passed up on the tire warranty I am now facing a hefty new tire of well over $300! The manager offers me a 10% discount for being a loyal new customer and Dave of the Service Department cuts me some breaks. I even receive another free detailing job to clean up the mess left behind from last time. Dave is with me as I inspect the new detailing and gladly gets the spray and cloth to touch up some essential spots which were missed. Like driving home a new car all over again. The body work took a few days longer than I had hoped, I did have to wait 5 days for a new tire but the old one held up. Any displeasure is always met with an earnest attitude to make it better. So how can I complain? The great staff just makes owning a great car that much more pleasant. I know Mazda appreciates my military service and appreciates me as a customer. After all, they receive my business after I walk out of most of the other major dealers in my area. If they keep giving me good old fashioned deals and good service, Mazda of Lodi will have a customer for life and my high recommendation. I really feel like I have friends at Mazda of Lodi. Keep shooting for 5 stars. More

great dealership Henry and his staff in both service and parts are very friendly and it is a pleasure coming here for service. Would recommend this facility to all my Henry and his staff in both service and parts are very friendly and it is a pleasure coming here for service. Would recommend this facility to all my friends and family More

BEST DEAL I EVER GOT!!! I have been a customer of Mazda of Lodi for years , and I just have to say they get better And better every time I go in for a new lease. Great peopl I have been a customer of Mazda of Lodi for years , and I just have to say they get better And better every time I go in for a new lease. Great people and nice selection of vehicles to chose from. More

Great guidance through the entire process. I stepped into the dealership, and was instantly helped by a sales associate, James. I was given a great overview of the brand and models I was intere I stepped into the dealership, and was instantly helped by a sales associate, James. I was given a great overview of the brand and models I was interested in. The process went through smoothly and I walked away happy! More

Restore the faith James is a unique individual. He works in a field that is full of people who smile at you with a falseness and have their minds made up on how to mak James is a unique individual. He works in a field that is full of people who smile at you with a falseness and have their minds made up on how to make a deal while bombarding the customers with pressures until they commit and purchase something they probably cannot afford. James did not do any of that. He has a passion that goes beyond the just close the deal mentality. I believe that he really did listen to us and worked with us. I would recommend him to anyone! He is sincere and I trust him (and that is not easy for me to do or say). I hope the big toes at Lodi Mazda understand what a valuable asset they have in James and they should make sure they take care of him! More

2015 cx-5 James was very helpful! He made an unwanted task so easy. He was patient, knowledgeable, and caring. He helped ease the tension with stupid jokes but James was very helpful! He made an unwanted task so easy. He was patient, knowledgeable, and caring. He helped ease the tension with stupid jokes but did give us everything we wanted and more except the car for free ;) More

Great James is a great salesman. He was very helpful, attentive and willing to go the extra mile. My brother is interested in buying a new car so James James is a great salesman. He was very helpful, attentive and willing to go the extra mile. My brother is interested in buying a new car so James can expect another visit from us. Thanks James for everything. More

the best ever had. I have to say Rick Mostacero is the guy to go to. the best sells person i have ever had, and this was not my first time i was buying a car. he cares, I have to say Rick Mostacero is the guy to go to. the best sells person i have ever had, and this was not my first time i was buying a car. he cares, he listens to you, he does not push you to do things , you're not comfortable with, he's even going to take so you can get insurance for you car if you don't have any, and even will recommend place to go. at the end i am beyond happy that i had a chance to work with Rick on getting my new car. More

Poor Lease Services I got my CX-9 lease from this dealership 3 years ago, when I called them to make an appointmet to return the vehicle everything went well untill I tol I got my CX-9 lease from this dealership 3 years ago, when I called them to make an appointmet to return the vehicle everything went well untill I told them I was not going to take another vehicle from them at this time. My lease is due in July 1st and I told them I will drop the vehicle on Monday June 30th since I'll be traveling rest of the week, he just went ahead to say he will not take it on Monday because he has to move some cars to the front. At some point it was like you bring it the day I want or take it to another dealership. Just want to make potential customers to be aware of the lack of care once you are on the hook with this people. I will never buy or lease a Mazda in this place or any other place because of the lack of profesionalism. More