Mazda Of Lodi

TOO MUCH TALK AND VERY LITTLE WORK We purchase a Mazda 3 on August 2010, we requested a remote starter to be installed in the vehicle by them. In 3 years the car has been towed twice to We purchase a Mazda 3 on August 2010, we requested a remote starter to be installed in the vehicle by them. In 3 years the car has been towed twice to the dealer due to electrical problems because of the remote starter the dealer installed. Now we went back to the dealer because again every time we lock the car it starts up right away, and now the dealer says that because the car is out of warranty we have to pay to get it fixed and also the remote starter it is not a mazda product, that what they use is an after market product. The car is only 16,000 miles and we requested this feature to be installed at the dealer thinking they use brand parts. This happened Saturday and they were suppose to call back next Monday, is Wednesday already and nothing. I just called and the guy that answers the phone unbelievable harsh and rude said the manager will call back today...we will see about that. I will get busy now contacting Mazda Headquarters on this dealer. More

Best Experience at a Dealership First time I ever went to a dealership and didn't feel pressured. Rick Mostacero was an awesome Sales Person / Manager. He made sure I was content wit First time I ever went to a dealership and didn't feel pressured. Rick Mostacero was an awesome Sales Person / Manager. He made sure I was content with the product, found what I wanted. Made sure he kept me at the price I wanted. He didn't hound me down for a sale. I would definitely tell anyone to see him and I for sure will be back to see him for my next purchase. More

Once again Mazda of Lodi is HANDS DOWN the best dealership I recently dealt with a bankruptcy and my lease end is coming up. I have always gone to Mazda of Lodi for all my cars but now live closer to Wayne. I recently dealt with a bankruptcy and my lease end is coming up. I have always gone to Mazda of Lodi for all my cars but now live closer to Wayne. Huge Mistake. I went to Wayne Mazda to get a part recall done on my 2011 Mazda6 and decided to shop around. What I got was a run around, false prices, and discouraged because according to the sales guy (who traipsed the floor 20 times back and forth) due to my recent bankruptcy nothing could be done to help me. Fast forward just two weeks later I go to Mazda of Lodi. Glenn Ellis gets on the phone and works his magic and SAME DAY I walk away with a new car! A beautiful 2014 Mazda 6 with a price I can afford. No Hassle, No back and forth with the finance guys, NO BS. I recommend this dealer to ANYONE who wants great service and a dealership that works for what is in their best interest. Great job Mazda of Lodi ! No matter how far I move I'll never go to another dealership again! More

Ricardo was extremly knowledgeable and professional. I truly appteciated the way he handled the salea process, I didn't feel like he was "pushy". Excellent!! truly appteciated the way he handled the salea process, I didn't feel like he was "pushy". Excellent!! More

I went in to lease a new Madza X3. Rick showed me the various options and gave me a price of what I could expect to pay since I wasn't putting any money down. I ended up picking the touring model version various options and gave me a price of what I could expect to pay since I wasn't putting any money down. I ended up picking the touring model version and waited for my paperwork. Rick came back and let me know that they were able to get my monthly fee down to the lower model price plus I got a cash back bonus. I been driving my car for about a week and I'm really happy with my purchase. Great service and really happy with my purchase. More

I was recently thinking of buying a Mazda CX 5. From what I was recently thinking of buying a Mazda CX 5. From what I have seen on the web It was the Vehicle of my choice. Now I had kind of put it off mostl I was recently thinking of buying a Mazda CX 5. From what I have seen on the web It was the Vehicle of my choice. Now I had kind of put it off mostly due to bad experiences with dealerships and Sales people. I thought for sure this was going be the same but boy was I wrong. When I arrived I was greeted by Charles Garcia who listened to what i wanted and answer all my question. To make a long story short, I walked away with the vehicle of my choice in no time. The people at Mazda were very helpful, especially Charles Garcia. More

It was great!!! They are so helpful and the process was very smooth and easy. Rick(Mostacero) was FULL of helpful tips when it came to handling a MAZDA vehicle. My car was used and let me tell u the previo very smooth and easy. Rick(Mostacero) was FULL of helpful tips when it came to handling a MAZDA vehicle. My car was used and let me tell u the previous owner was not gentle!! But they fully serviced it and by the time I came back to get it, it was in xxxx near perfect condition. I was soo happy with the whole crew really. They took the scary out of buying my first car. Rick went the extra mile to make sure I had everything I needed to be a proud Mazda owner. They are FANTASTIC at this Location!! More

Very friendly and very helpful with financing. I would recommend this dealership to anyone. We came in late at night and they helped us as if it was the middle of the day. recommend this dealership to anyone. We came in late at night and they helped us as if it was the middle of the day. More

I took the car to the dealership to have my cooling module fixed. My check engine light was also on and I had an issue with the car surging at 1/4 of a tank and below. I figured I'd get this looked at. module fixed. My check engine light was also on and I had an issue with the car surging at 1/4 of a tank and below. I figured I'd get this looked at. They explained it was one thing and recommended several things done. Since my car is 2007 with 80k miles, I figured it wouldn't hurt. I spent $1800 only to have the problem not resolved. I had to take it back 2 more times because the light continued to come on. The last came back on again after the 3rd repair and now they are saying it is another issue. Car still surges so it most likely was the fuel pump. Now after complaining and threatening to write reviews, all they can offer was to give me back $2700 I spent on useless repairs to put towards a new car from them. Car runs fine except when it is at 1/4 tank or less of gas. I figured the dealer could fix the engine light problem, but they didn't. Even the one time they agreed to give me a loaner and it was not there when I went to I had to take it back when there was one available. They also did not check the gas and marked down it had 1/4 of tank when it was on E. Luckily, there was a gas station next to it so I could put in a few dollars.. One issue after another and $2800 later and the light remains on with the same issue. THEY ARE INCOMPETENT. STAY AWAY AND GO TO YOUR LOCAL MECHANIC!!!!! Stay away from this place. They do not care about you or your wallet. The GM who made the offer of putting the $2700 towards a new car can't even give me a quote online without me coming in. Been there on multiple occasions only for additional stress.. Not really a feasible option for me when I still owe $7600 in the current car. More

I was charged $335 for a bogus diagnostic fee, which another dealership said would be waived if the car is having warranty work, which was obviously was not done because 2 other things were wrong with another dealership said would be waived if the car is having warranty work, which was obviously was not done because 2 other things were wrong with the car and was also told $2,000 for a cal. converter which is covered federal law. I you like getting ripped off, not having your car for over a month and being lied to this is the place for you. By the way I am battling breast cancer and this was so frustrating to deal with. Don't walk run away from this dealership!!!!!!!!! More