Mazda Of Lodi

Very friendly and very helpful with financing. I would recommend this dealership to anyone. We came in late at night and they helped us as if it was the middle of the day. recommend this dealership to anyone. We came in late at night and they helped us as if it was the middle of the day. More

I took the car to the dealership to have my cooling module fixed. My check engine light was also on and I had an issue with the car surging at 1/4 of a tank and below. I figured I'd get this looked at. module fixed. My check engine light was also on and I had an issue with the car surging at 1/4 of a tank and below. I figured I'd get this looked at. They explained it was one thing and recommended several things done. Since my car is 2007 with 80k miles, I figured it wouldn't hurt. I spent $1800 only to have the problem not resolved. I had to take it back 2 more times because the light continued to come on. The last came back on again after the 3rd repair and now they are saying it is another issue. Car still surges so it most likely was the fuel pump. Now after complaining and threatening to write reviews, all they can offer was to give me back $2700 I spent on useless repairs to put towards a new car from them. Car runs fine except when it is at 1/4 tank or less of gas. I figured the dealer could fix the engine light problem, but they didn't. Even the one time they agreed to give me a loaner and it was not there when I went to I had to take it back when there was one available. They also did not check the gas and marked down it had 1/4 of tank when it was on E. Luckily, there was a gas station next to it so I could put in a few dollars.. One issue after another and $2800 later and the light remains on with the same issue. THEY ARE INCOMPETENT. STAY AWAY AND GO TO YOUR LOCAL MECHANIC!!!!! Stay away from this place. They do not care about you or your wallet. The GM who made the offer of putting the $2700 towards a new car can't even give me a quote online without me coming in. Been there on multiple occasions only for additional stress.. Not really a feasible option for me when I still owe $7600 in the current car. More

I was charged $335 for a bogus diagnostic fee, which another dealership said would be waived if the car is having warranty work, which was obviously was not done because 2 other things were wrong with another dealership said would be waived if the car is having warranty work, which was obviously was not done because 2 other things were wrong with the car and was also told $2,000 for a cal. converter which is covered federal law. I you like getting ripped off, not having your car for over a month and being lied to this is the place for you. By the way I am battling breast cancer and this was so frustrating to deal with. Don't walk run away from this dealership!!!!!!!!! More

Excellent overall experience shopping for, and purchasing, a CX 9. Rashed was a pleasure to work with. He was extremely helpful and patient in answering all our questions and showing us several ve purchasing, a CX 9. Rashed was a pleasure to work with. He was extremely helpful and patient in answering all our questions and showing us several vehicle options. Both Rashed and Jeff did a great job working with us on pricing and made the whole experience a positive one. More

I walked in for service on my current car and walked out with a new leased car. Yovany was very accommodating and answered all my questions and concerns. with a new leased car. Yovany was very accommodating and answered all my questions and concerns. More

The service department is a rip off. My 8 1/2 month pregnant wife took our CX-9 in for servicing in November, 2012, and although they promised us a loaner car when we made the appointment, there was no pregnant wife took our CX-9 in for servicing in November, 2012, and although they promised us a loaner car when we made the appointment, there was none available when she got there. So they said they had a deal with the local Enterprise where my wife could get a car there for no charge. She confirmed multiple times that there would be no charge. And yet a month later we got a charge from Enterprise. So she called the dealership and was told that shouldn't have happened and they would take care of it. They called us again a couple of days later and said Enterprise would credit us 1/2 the amount of the rental and that Mazda would send a check. A month later after getting no check from Mazda, she called again and was told that they would give us a credit on the account instead. She tried multiple times to talk to the Manager since that wasn't what was originally promised but never got a call back. Now they are saying that we don't even have a credit on the account, and that unless we have something in writing from them, "good luck" So our advice to you is get everything in writing, signed by the manager or don't believe a word you hear. More

The sales guy forced me not to buy car....his treatment was awful....I was there to buy the car but not anymore. This guy also told me that we cannot offer you test drive until you finalize the deal and ev was awful....I was there to buy the car but not anymore. This guy also told me that we cannot offer you test drive until you finalize the deal and everything....what the???? If I am finalizing the deal then why the xxxx I need a test drive... More

Yovany heard me wishing my Sport CX-5 was a Touring and helped me make it come true!!! I left with my dream car. Thanks Yovany!!!! helped me make it come true!!! I left with my dream car. Thanks Yovany!!!! More

I met with Charlie Garcia on Monday, June 17, 2013, and told him that I was looking to get myself a Mazda 3, and I gave him financial parameters to work with. Over the next few evenings, we talked about fe told him that I was looking to get myself a Mazda 3, and I gave him financial parameters to work with. Over the next few evenings, we talked about features and benefits, and the possible payment options. He was very friendly, and didn't pressure me, which is what made my decision rather easy. On Thursday, June 20, I walked out with a brand new Mazda 3, with the payment terms that I was looking for. Charlie and the staff took great care of me, and we were all smiling at transaction's end. I will be telling all my friends about my experience with Charlie Garcia at Mazda of Lodi. More

I was very hesitate going to this dealership because of the poor rating from past customers. But after Bernie, salesman, introduce himself kindly and was very patience throughout the sales. I had a total d the poor rating from past customers. But after Bernie, salesman, introduce himself kindly and was very patience throughout the sales. I had a total different view from those customers. I definitely would recommend Bernie as your salesman. I can't say anything bad the others. Don't let the reviews judge your decision. More