Mazda Of Lodi

Excellent overall experience shopping for, and purchasing, a CX 9. Rashed was a pleasure to work with. He was extremely helpful and patient in answering all our questions and showing us several ve purchasing, a CX 9. Rashed was a pleasure to work with. He was extremely helpful and patient in answering all our questions and showing us several vehicle options. Both Rashed and Jeff did a great job working with us on pricing and made the whole experience a positive one. More

I walked in for service on my current car and walked out with a new leased car. Yovany was very accommodating and answered all my questions and concerns. with a new leased car. Yovany was very accommodating and answered all my questions and concerns. More

The service department is a rip off. My 8 1/2 month pregnant wife took our CX-9 in for servicing in November, 2012, and although they promised us a loaner car when we made the appointment, there was no pregnant wife took our CX-9 in for servicing in November, 2012, and although they promised us a loaner car when we made the appointment, there was none available when she got there. So they said they had a deal with the local Enterprise where my wife could get a car there for no charge. She confirmed multiple times that there would be no charge. And yet a month later we got a charge from Enterprise. So she called the dealership and was told that shouldn't have happened and they would take care of it. They called us again a couple of days later and said Enterprise would credit us 1/2 the amount of the rental and that Mazda would send a check. A month later after getting no check from Mazda, she called again and was told that they would give us a credit on the account instead. She tried multiple times to talk to the Manager since that wasn't what was originally promised but never got a call back. Now they are saying that we don't even have a credit on the account, and that unless we have something in writing from them, "good luck" So our advice to you is get everything in writing, signed by the manager or don't believe a word you hear. More

The sales guy forced me not to buy car....his treatment was awful....I was there to buy the car but not anymore. This guy also told me that we cannot offer you test drive until you finalize the deal and ev was awful....I was there to buy the car but not anymore. This guy also told me that we cannot offer you test drive until you finalize the deal and everything....what the???? If I am finalizing the deal then why the xxxx I need a test drive... More

Yovany heard me wishing my Sport CX-5 was a Touring and helped me make it come true!!! I left with my dream car. Thanks Yovany!!!! helped me make it come true!!! I left with my dream car. Thanks Yovany!!!! More

I met with Charlie Garcia on Monday, June 17, 2013, and told him that I was looking to get myself a Mazda 3, and I gave him financial parameters to work with. Over the next few evenings, we talked about fe told him that I was looking to get myself a Mazda 3, and I gave him financial parameters to work with. Over the next few evenings, we talked about features and benefits, and the possible payment options. He was very friendly, and didn't pressure me, which is what made my decision rather easy. On Thursday, June 20, I walked out with a brand new Mazda 3, with the payment terms that I was looking for. Charlie and the staff took great care of me, and we were all smiling at transaction's end. I will be telling all my friends about my experience with Charlie Garcia at Mazda of Lodi. More

I was very hesitate going to this dealership because of the poor rating from past customers. But after Bernie, salesman, introduce himself kindly and was very patience throughout the sales. I had a total d the poor rating from past customers. But after Bernie, salesman, introduce himself kindly and was very patience throughout the sales. I had a total different view from those customers. I definitely would recommend Bernie as your salesman. I can't say anything bad the others. Don't let the reviews judge your decision. More

Mazda of Lodi will HANDS DOWN give you the BEST Mazda experience in the area! The staff extremely friendly & knowledgeable. They have patience & do not pressure you to buy one bit. I would suggest this d experience in the area! The staff extremely friendly & knowledgeable. They have patience & do not pressure you to buy one bit. I would suggest this dealership to anyone! Mazda of Lodi has a customer for LIFE in me! So long story short, if you want a positive buying/leasing experience, this is the place to go! Ask for Rick, he was a pleasure to deal with! Glenn the owner is also on site all the time as well which is refreshing to see!! PS: Before I went to Mazda of Lodi, I made the HUGE MISTAKE of going to WAYNE MAZDA. That place is HORRIBLE. Miserable, pushy, arrogant, nasty, egotistical salespersons that DO NOT CARE ABOUT YOU one bit, all they care about is selling cars. AVOID WAYNE MAZDA AT ALL COSTS!!!!!! More

I'm glad that i stopped by at Lodi, N.J Mazda dealer where I met Charley Garcia an excellent person that treated me with respect and professionalism; I have to say that I never have been treated like where I met Charley Garcia an excellent person that treated me with respect and professionalism; I have to say that I never have been treated like this in any other dealer. Charley not only just helped me with my new car, for which I'm proud to have but he strait and honestly showed me all my options and explained step by step all the process and in no time I was driving my new car. Charley took care of all the paper work, I didn't have to do anything.. I don't know how to thank him enough for his service. More

I was highly impressed by the overall attention and friendliness of the staff from the minute I walked in. They weren't pushy or insensitive, but met each one of my needs with profesionalism and genu friendliness of the staff from the minute I walked in. They weren't pushy or insensitive, but met each one of my needs with profesionalism and genuine concern. They went above and beyond to help me fins just what I was looking for and were patient in explaining all of my options. By far they are one of the BEST dealerships around and I have told EVERYONE I know not to go anywhere else. For sales and service and a general feeling of believability, Mazda of Lodi hands down met and exceeded my expectations. thank you for changing my mind about car dealerships!!! Choosing you guys was ABSOLUTELY the right decision for me and my family. Thank you!!!!! More