Mazda Of Lodi

the salesman once i found one was awful. i went in knowing what i wanted. i just needed to test drive it and i planned on leasing the cx-5.. he said that they do not test drive cars in the rain. it wa knowing what i wanted. i just needed to test drive it and i planned on leasing the cx-5.. he said that they do not test drive cars in the rain. it was drizzling not raining. i asked to be shown the car and he opened the door and walked away. it just felt like he didnt think i was capable of buying a car. i went to a different mazda place and they were fantastic. made it happen and got what i wanted. do not go to mazda of lodi new jersey. More

Charlie Garcia is professional and straight forward! He helped me when every other dealers where giving me the run around. He put me in a new car within 1hr. Thanks Charlie I will be a returning customer! helped me when every other dealers where giving me the run around. He put me in a new car within 1hr. Thanks Charlie I will be a returning customer! Your the best!!! More

My mother and I originally came on the 29th to get her car serviced and we happened to come across the used cars and wanted to take a look, as I will be a senior next year and would be needing a car in th car serviced and we happened to come across the used cars and wanted to take a look, as I will be a senior next year and would be needing a car in the near future. Mr. Mostacero approached us asking if we needed help. He was very friendly and knowledgeable of the cars we were looking at and was able to answer all of our questions. I liked the fact that he was very laid-back and did not try to jump down our throats with an overwhelming sales pitch. That day, we ended up leaving intrigued by the selection of used cars showed to us by Mr. Mostacero. That night, my mother and I researched several different cars we had found on the Mazda of Lodi website and narrowed down our top choices. The next day we returned to the dealership to ask Mr. Mostacero more detailed questions about our choices and he answered all of them. We decided we had found a great car in very good condition and purchased it. Mr. Mostacero helped us by saving us money on the purchase, an appreciated benefit considering the current economy. Had Mr. Mostacero not approached us on the first day, we would not have ended up with the great car we brought home today! More

I recently leased my 3rd Mazda from this Dealership. Charlie Garcia called me because I was about to come to the end of my lease term. He asked me when I could come down and discuss a new deal. I told Charlie Garcia called me because I was about to come to the end of my lease term. He asked me when I could come down and discuss a new deal. I told him exactly want I wanted and he gauranteed that he'd be able to make it happen if I came in after work. True to his word, he took care of everything and I was in and out in about an hour and a half. The longest part of the process was detailing my new car! Each time I've bought a car from these guys, it's been a better experience than the last and I am happy to give them my business. Thanks Charlie! More

I was interested in purchasing a new 2012 CX-9 and heard from Lance through an inquiry through the internet. Lance refuses to discuss pricing over the phone and insists you come in to meet and talk. I did from Lance through an inquiry through the internet. Lance refuses to discuss pricing over the phone and insists you come in to meet and talk. I did go in and was able to negotiate a good price with Lance. Lance is very easy to work with. After agreeing on a price and arranging financing they pretty much do not want you to leave the dealership without taking the car. I had to wait two hours for the car to be prepped and the manager came up with excuses why I shouldn't leave to get a bite to eat. I found that part annoying. When I received the car Lance went through everything with me and the buying experience did not seem bad. Its after the purchase where I am dissatisfied. First I was told I would be contacted when my plates came in. I never heard from the dealership so I e-mailed Lance and never heard back from him. I finally called and was told the plates have been in for a while. Then I received a welcome letter from Mr. David Nash, the service manager at Mazda of Lodi. The letter stated that I receive three free oil changes. This confused me as I was told by Lance, and it was on their website, that there is one year free service with any new purchase. I e-mailed Mr. Nash about this and he replied only three free oil changes. I e-mailed Lance about this and never heard back. The buying experience was alright but I am very unhappy with the after sale. Lance was nice when trying to sell me a car but is horrendous after that. The reason I rated the overall experience bad is their dishonesty about the free service and their bad follow-up. I don't know if I would recommend them as you could probably find a dealer who you can negotiate a good price with and also have honest follow-up. More

I am sure the dealership will not let this be accepted if they have anything to do with it. But I was referred to "glen", as the owner by a friend of the family. He said "send them down,we'll take care of t they have anything to do with it. But I was referred to "glen", as the owner by a friend of the family. He said "send them down,we'll take care of them". Well they sure did. I bought a Ford that was 12 yrs old for $2400 less than a week later it needed $1100 worth of work. the car should never have been on any self respecting dealers lot. This was after i put a computer in it and tail lights, window control panel and have yet to put headlights in it. these things you would expect maybe buying "as is". but another $1100. Come on this is just one sleazy outfit. By the way they charged me $150 to tell me it needed the BIG repairs. I'm a single mom on a tight budget. Thank you Mazda of Lodi especially you "glen" More

I went to two other Mazda dealerships prior to visiting the Mazda in Lodi..I wasn't happy with their prices or customer quality..At Lodi they helped me and worked with me, Charles was very compassionate wi the Mazda in Lodi..I wasn't happy with their prices or customer quality..At Lodi they helped me and worked with me, Charles was very compassionate with my needs. I appreciate all they did for me and they were very helpful with all their knowledge on makes and models of their vehicles...I will deff. go back for future leases and will send others to do so too. I walked out not only with a new car but happy I found a trustworthy place to go to and talk to the sales person when I have a problem. The other employees were nice and friendly and the general manager like Charlie took the time and patience to help me.It was a great experience and I'm happy. More

great service, great sales person. i would recommend great service, great sales person. i would recommend anybody to this dealership anytime. Lance was my sales person was excellent in every way. he we great service, great sales person. i would recommend anybody to this dealership anytime. Lance was my sales person was excellent in every way. he went out on his way to give me all extra service on the vehicle i just bought. More

I have not purchased a car since 2006 and I was not looking forward to dealing with the whole process. A friend of mine was there to help, and we sat down with Lance after checking out the car that I looking forward to dealing with the whole process. A friend of mine was there to help, and we sat down with Lance after checking out the car that I was interested in. I found Lance to be Very helpful and informed! He was well aware of his product, and his competition's product. Lance was especially patient as I toiled over every detail and nuance of the sale. He was receptive to my feedback and genuinely concerned about not just getting me the "Right Car" ..... but the "Right Car For Me". Ultimately I am very happy with my purchase and my wife and I thank him for his patience and help while working within our budget. More