Mazda Of Lodi

LOl. Thought they were just RUDE to ME! Went in on a Saturday morning after hurricane Sandi. Charlie said they had no plates for me to take a test drive. Weird. Staff must think driving cars for free is Saturday morning after hurricane Sandi. Charlie said they had no plates for me to take a test drive. Weird. Staff must think driving cars for free is more important than selling cars. Went back later. Aske dto test 3 cars, was told NO by Charlie that they are too busy. I told him I would drive the 3rd card else where then. His reply?"Well then, have a good day." LOL! Spoke to Jeff-"owner" he says he is. He agreed with Charlie LMAO! What a joke! Mazda of Wayne is excellent. Dont waste your time here. Bought a car in less than 3 hours. Aholes. More

This dealership is a joke!! Don't waste your time goig there. It's poorly managed, unprofessional and it's inventory is below par. The first time I went to the dealership the manager started to blurt ou there. It's poorly managed, unprofessional and it's inventory is below par. The first time I went to the dealership the manager started to blurt out pricing before I even test drove the car. Then we were asked to come back another day because two out of three salesman called out sick and he could not leave the showroom. I'm assuming they were looking for new employment. Since the showroom is close to my house I went back today and again I was unable to test drive the car due to some poor excuse. I told the salesman that I was ready to buy today. They had the trim modelthat I wanted but with all these added options that I did not need. I asked if they can trade or swap with another dealer and they said "no". That was the first time that I ever heard of a car dealership not doing what it takes to make a sale. I finally went to Wayne Mazda where they had stock to chose from, they were professional and took the extra initiative to make the deal and closed the sale. More

I was very satisfied with Lance's service tonight at Mazda of Lodi. He was very friendly and helpful. He did everything he could to get me in my new Mazda 3 in the price range I was looking for. I would Mazda of Lodi. He was very friendly and helpful. He did everything he could to get me in my new Mazda 3 in the price range I was looking for. I would definitey recommend my family and friends to go to the Mazda of Lodi. More

Bought a used car from them without test driving it, except in the parking lot, what a mistake that was. (Car has 164,000 miles on it, Bernie the salesman said it could have another 100,000 miles left o except in the parking lot, what a mistake that was. (Car has 164,000 miles on it, Bernie the salesman said it could have another 100,000 miles left on it and would be a good starter car for our newly licensed son) As soon as we left, the car was jerking into gear and we soon found out we needed a new transmission. We paid $3000 for this car and had to add another $2500 to it for a trans and some other small fixes. We complained to them and of course, there was no warranty because the car had so many miles on it. I called them within a day to let them know about this problem. To make matters worse, the car has a leak, I believe around the windshield, and after a recent rainfall, the carpet was sopping wet. The car smells as though it were wet before as well, even though I didn't smell it when we looked at it at the dealers. I do understand that it was sold as is but I never thought in my wildest dreams that the transmission would be broken and that they would sell it that way. They completely destroyed my faith in people doing the right thing. This had to have been wrong from the start; the second we drove onto route 46, we knew there was a problem. They couldn't care less about this problem. They offered me my money back only if I bought a new or certified pre-owned from them and, when we returned to take a look, they wouldn't budge off the sticker price even though a car dealer normally would when you're buying from them. Since I had all ready made a mistake by going to this dealer, I didn't want to compound it by buying another car from them. I know what they're going to respond if they even bother to respond, since I've read some of the other reviews. They're going to say that they had treated us with the utmost courtesy and respect and that we bought the car as is but still, you tend to trust people that something so major won't be wrong with a car you're buying from them. SO, MY ADVICE TO EVERYONE IS TO STAY AWAY FROM THIS DEALERSHIP AT ANY COST. More

Unfortunatly, I am another person with a bad experience at Mazda of Lodi to share with you all. After speaking with Charlie Garcia about a used Mazda, I made an appointment to come down to see a CX-9 at at Mazda of Lodi to share with you all. After speaking with Charlie Garcia about a used Mazda, I made an appointment to come down to see a CX-9 at noon on a Saturday. When we arrived, he was with another customer, so we waited about 10 mins. We wanted to take the car for a ride and told him that we were kind of in a hurry because we had other plans that afternoon. He told us that we should come back when we had more time. I told him that since we were there already, we should at least get the ride in. He then proceeded to tell me that there were no plates for the car and that we would have to wait. I said fine, that we'd wait a few minutes. Then I asked if they had another set of plates. I found it strange that a dealership would only have one set. Then he came up with some odd excuse about them all being out! Let me get this straight..... it is noon on a Saturday in September and you have no plates available for customers to test drive your cars? I gave him the benefit of the doubt and said that we'd like to wait a few minutes, then he asked me if I was ready to buy the car? Well, how would I know that if I hadn't even taken it for a ride. He really wanted me to come back at another time. I said that if I didn't get to take it for a ride today, then I would probably not be coming back. He suddenly turned and said well then "have a good day then". Whoa! How nasty he suddenly became when I started doubting his story! We walked out at that moment! How rude! I am assuming that I am correct in saying that if he wanted to sell me a car (which I was definitely interested in) then he should have at least had the car ready to go for a test drive when I arrived. Its not like I just walked in off the street with out giving him notice. I believe that it is all a bunch of crap that he was spewing! He just wanted to suck me in to a three hour game of back and forth haggling and when I told him I had no time to play the game, he got pissed off and basically told us to get out! Well, I guess that is the way they play the game. That is why car shopping is such an awful experience and they (salesman) have such a bad reputation as "sleazy"!!!! Well this guy certainly fit the bill!!!! More

A few weeks ago Lance helped us lease our second Mazda vehicle, the CX-5, for the second time we left the dealership satisfied. He is a pleasant and straight up guy that will never pressure a custo vehicle, the CX-5, for the second time we left the dealership satisfied. He is a pleasant and straight up guy that will never pressure a customer, he always understands what the customer needs are, then will go above and beyond to deliver. I would recommend Lance to anyone who is searching for a Mazda. More

Mazda of Lodi is a wonderful dealership. The sales rep. Yovany was a pleasure to do business with! He was friendly, outgoing, patient, and extremely helpful. He went over everything in such detail. I got a Yovany was a pleasure to do business with! He was friendly, outgoing, patient, and extremely helpful. He went over everything in such detail. I got a great deal on my new car and even a great trade in deal. I plan in recommending everyone I know to go to Mazda of Lodi. More

Having gone here in hopes of walking away with a car that day, I was sadly disappointed. I am young, so help was barely given to me from the start. I only look young; other than that I have great credit, a day, I was sadly disappointed. I am young, so help was barely given to me from the start. I only look young; other than that I have great credit, and I had $20,000 to put down on a car for $26,000. I was sat down and told all about financing vs leasing (which I did not ask) and how I will need a co-signer. A CO-SIGNER???? !!! You didn't even run my credit or ask any questions!!!! AVOID THIS PLACE AT ALL COSTS! PERSONAL EXPERIENCE, PLUS FROM FRIENDS OF MINE, YOU WILL NOT BE HAPPY. ALL THEY WANT HERE IS BUSINESS FOR TODAY, NOT FOR THE LONG TERM. THEY HAVE NO COMMITMENT TO CONSUMERS. NICOLE AND CHARLIE ARE INCOMPETENT, AND EXTREMELY RUDE. -----------DO NOT GO HERE! MAZDA ON 23 IS MUCH MORE ENTICING! More

I am a 2005 Mazda 6 owner and was ready to trade in for a new Mazda. I figured I'd go to Mazda of Lodi, being that it is the closest to me. On 7/25/12, I went into Mazda of Lodi thinking they were going to b new Mazda. I figured I'd go to Mazda of Lodi, being that it is the closest to me. On 7/25/12, I went into Mazda of Lodi thinking they were going to be a helpful dealership. I was completely wrong! The salesman Charlie Garcia was absolutely rude and quite arrogant from the start. He brings me to his office and the very first thing he says is, "What do I have to do to get your business?" I then ask to first start by figuring out all the costs and payments with me but he wouldn't even go over the cost of the vehicle with me and basically said to come back when I was ready to buy on the spot. He said, "It looks like you're still shopping for a new car. Don't come here to shop." When I called him out on his rude reply and unwillingness to be helpful he flat out replied, "Leave the dealership." Shocked and appalled at his reply, I asked to speak with another salesperson or the manager, but he insisted that there was no other salesperson available and that HE is the manager. At this point, I asked to speak to the owner of the dealership. He then picked up his desk phone and dialed some numbers. He let it "ring" for a few seconds and then said the owner was not there, obviously faking the entire call. He wouldn't even give me the dealership owner's name. I then told him that he is the rudest and most disrespectful salesperson I have ever encountered. He, of course, began to YELL for me to get out and leave. Never in all my life have I encountered such a horrible and disrespectful salesperson. I did absolutely nothing to deserve that kind of treatment. I was calm and polite the entire time EVEN while he was screaming for me to leave. I left there feeling completely belittled and disrespected. This is no way to treat any customer, especially a female customer, and even more so a loyal Mazda owner. I HIGHLY DO NOT RECOMMEND ANYONE TO GO TO THIS DEALERSHIP!!! On a good note, Ramsey Mazda has a very friendly and helpful staff! More

I had done my research and knew I wanted a Mazda CX5. I visited other NJ and NY Mazda dealerships, but Lodi was my first stop. Lance was the only salesmen I met that stopped to speak to me like a real per visited other NJ and NY Mazda dealerships, but Lodi was my first stop. Lance was the only salesmen I met that stopped to speak to me like a real person - it was a million degrees out and he told me instead of wasting my time he told me to go on with my search and come back and let him know what he had to do to keep my business. After much searching I came back to Lance - he made the whole transaction a fun experience and he was extremely helpful and went above and beyond to make me a happy customer. The manager and the rest of the staff were great as well. I would definitely recommend Lance and Mazda of Lodi. Thanks, Lance!!! More