Mazda Roseville

Great car, great deal. Fantastic sales people, home delivery awesome! Smooth process! Great rate from Chase! Fantastic sales people, home delivery awesome! Smooth process! Great rate from Chase! More

We purchased our vehicle through the Costco auto program. It was a simple no hassle process. Garrett made the sale super speedy and I think we were in and out in less than 2 hours. Highly recommend dealing It was a simple no hassle process. Garrett made the sale super speedy and I think we were in and out in less than 2 hours. Highly recommend dealing with Garrett. More

It was efficient, no unpleasant surprises. Price as anticipated. And I got an appointment at a convenient time. All good. Price as anticipated. And I got an appointment at a convenient time. All good. More

He listened and explained what they were going to do and estimated cost to check out the problem. Was very friendly and contacted me as to the progress has been made. Upon completion he contacted me that my estimated cost to check out the problem. Was very friendly and contacted me as to the progress has been made. Upon completion he contacted me that my vehicle was done. More

I really appreciate how courteous and professional the staff is everytime I bring my car in for service. Haven't had a bad experience yet staff is everytime I bring my car in for service. Haven't had a bad experience yet More

I worked with Duc and Max; they were so helpful and amazing. As a first-time buyer, they made the process easy. Overall, it was a great experience at this dealership, and I'd definitely recommend them amazing. As a first-time buyer, they made the process easy. Overall, it was a great experience at this dealership, and I'd definitely recommend them whether you're a new or experienced buyer; you’ll have an easygoing experience. More

Experience was great. Personnel were awsom. Answered all my questions and coffee was great too. Personnel were awsom. Answered all my questions and coffee was great too. More

While the actual selection of car and price negotiation went well, the actual purchase transaction and follow up was dismal. Throughout the discussion with the finance manager (who needs a finance manager, went well, the actual purchase transaction and follow up was dismal. Throughout the discussion with the finance manager (who needs a finance manager, we paid cash) the focus was on selling us an extended warranty. We declined, declined again, and again ... The finance guy made us draw our signature on screen via a mouse, and then proceeded to apply the signature to multiple documents, none of which he explained to us. For example, we signed the purchase contract which had a wrong first name for my wife (they had scanned our driver's licenses). And we signed a "Tire Chain Disclosure", which states that our car may not be operated with tire chains, but the car manual clearly states it can. Anyway, we did not know what we signed. After the sale I tried to contact the dealership several times to no avail (excuses abound: phone mailbox full, person stepped out, tried to call back but my phone refused to accept call: all excuses you expect from a used car salesman). When I talked to the general manager 3 days after, he proceeded to tell me that we had given them the wrong address that is why the sales tax was based on Placer county rather than Yuba county ... wrong, the sales tax applied was for Yuba county: again used car salesman level. Anyway, we love our new Mazda and also liked our salesman Jai Edwards. He treated us fairly and with respect. More

Garrett O provided the best car purchasing experience we could ask for. He got us exactly the type of car with the features we wanted for a market reasonable price. He did a great job listening to our needs could ask for. He got us exactly the type of car with the features we wanted for a market reasonable price. He did a great job listening to our needs and getting us the payment we wanted with good APR. We never had to deal with high pressure sales tactics. I will be recommending him to other family members in the market for a Mazda soon. More

Great customer service,organized,attention to detail. sales professionals are friendly and knowledgeable.I was in and out fast sales professionals are friendly and knowledgeable.I was in and out fast More