Mazda of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Eric was pleasant, fast and efficient. If you know what you want you'll be in and out. Eric and the staff at Mazda worked with us and made a typically stressful experience much easier! T If you know what you want you'll be in and out. Eric and the staff at Mazda worked with us and made a typically stressful experience much easier! Thank you! More
Chris and crew are always very accommodating. They go out of their way to make the service experience easy. They go out of their way to make the service experience easy. More
Very friendly and helpful. Any questions I have it always a professional answer.Any concern about my vehicle it was brought to my attention.Thank everyone in the service depar Any questions I have it always a professional answer.Any concern about my vehicle it was brought to my attention.Thank everyone in the service department. More
Fixed my CX-5 driver's seat quickly. Great customer service, friendly staff, and an overall smooth experience. Great customer service, friendly staff, and an overall smooth experience. More
I have been going to this dealership for service since purchasing my Mazda. I have always had excellent customer service and today's visit was no exception. I got everything done at a fair price and fairl purchasing my Mazda. I have always had excellent customer service and today's visit was no exception. I got everything done at a fair price and fairly fast as well. Keep up the good work. More
Thomas was absolutely amazing! He was so patient with us and showed us every car we wanted to see with a smile! Everyone at this dealership was so helpful! Would definitely recomme He was so patient with us and showed us every car we wanted to see with a smile! Everyone at this dealership was so helpful! Would definitely recommend to anyone! More
Danny was great. He took care of everything we needed and communicated with us every step of the way! He took care of everything we needed and communicated with us every step of the way! More
am writing to express my serious concerns regarding the service I received on the last service While Danny was kind, I waited over three hours for my vehicle, checking in at 1:45 PM and not leaving until 4 service I received on the last service While Danny was kind, I waited over three hours for my vehicle, checking in at 1:45 PM and not leaving until 4:30 PM. Furthermore, I encountered several safety and service issues: - A video of the service was not provided as expected. - The tire cap was left off by the mechanic. This is a significant safety hazard; had I driven on the highway without noticing, the tire could have lost pressure, risking my life and the vehicle's stability. - I discovered that my spare tire tools are missing from the car. It appears they were taken during a previous visit, leaving me unable to change a tire in an emergency. This experience has been very disappointing and has made me hesitant to purchase another vehicle from your dealership. The lack of accountability regarding safety protocols and missing equipment is unacceptable. I look forward to hearing how you intend to address these service failures. Best regards, More
Chris the service person was not polite and friendly and made me feel like I was wasting his time. made me feel like I was wasting his time. More
2 hr wait for an oil change and tire rotation. Upped the price for an oil change on the spot and didn’t honor online price. Tried to use a “oil is expensive” excuse but when I called him out he Upped the price for an oil change on the spot and didn’t honor online price. Tried to use a “oil is expensive” excuse but when I called him out he reduced it, still not to online price I booked though. I appreciate the technician video a lot and the honesty in the video. 5 stars for that but the wait and bait and switch from salesman is disappointing. More






















