Mazda of Elk Grove

Vanessa at Mazda of Elk Grove went above and beyond to make both my partner and I comfortable and well informed of our buying experience. The price on the paper matched the price out the door for our vehi make both my partner and I comfortable and well informed of our buying experience. The price on the paper matched the price out the door for our vehicles and we appreciated the honest buying experience. They were so kind to us that we bought another vehicle from Mazda of Elk Grove 2 weeks after! Please give this business a try if you're in the market for classy, sporty, and desired vehicles. Vanessa kept business professional, honest, and rewarding. We are grateful to have had her help. More

Very clean, courteous staff and knowledgeable about their work and products. I liked that they had free drinks and snacks for the kids. work and products. I liked that they had free drinks and snacks for the kids. More

Dealership is friendly and neat looking. Just wish it had a better choice of snacks in waiting area, even a vending machine would be nice. Former waiting area that was secluded was more peac Just wish it had a better choice of snacks in waiting area, even a vending machine would be nice. Former waiting area that was secluded was more peaceful than a continuous feed of game shows. More

Thanks Briana, I love how easy it is to get my service done. Super family friendly. Thank you for all you do. done. Super family friendly. Thank you for all you do. More

Focus was not on the person taking vehicles, prices was way too long after deal was made, an extra two hours because they didn't make sure everything was complete and ready on the car before handing over k way too long after deal was made, an extra two hours because they didn't make sure everything was complete and ready on the car before handing over keys and then it needs gas, windshield fluid and two tires missed on shine. More

I like the provided summary video of the vehicle point inspections with findings/recommendations given. inspections with findings/recommendations given. More

I had a really great experience at Mazda Elk Grove. Eric was amazing and did not pressure me or anything and answered all my questions. Eric was amazing and did not pressure me or anything and answered all my questions. More

Easy to work with. No pressure. Easy to work with, no pressure, friendly service. They made me feel comfortable and worked with my financing through my credit union. No pressure. Easy to work with, no pressure, friendly service. They made me feel comfortable and worked with my financing through my credit union. More

I always make an appointment for servicing. I drive from out of town. It’s not right that you take walk ins and appointments, but still take them in the order everyone gets there. All I had I drive from out of town. It’s not right that you take walk ins and appointments, but still take them in the order everyone gets there. All I had done was an oil change and was there 2 1/2 hours. My appointment was at 10:30, I got there at 10:20. I left there at 1:00. I bought a maintenance plan when I bought my car, Otherwards I wouldn’t even go there anymore. There were so many people in the waiting room, all the seats were taken and I’m on crutches after a knee surgery. If you aren’t going to honor appointment times, stop letting us make them. At least then we won’t expect to be seen in a timely manner! More

Very professional from the moment I stepped on the lot. They provided a video of the work that was done. They provided a video of the work that was done. More