Mazda of Elk Grove

Great (late) 1st experience at Elk Grove Mazda! I had been in the market for a new car for a couple weeks and decided to check out a Mazda; I work 10 hour days so I got to the dealership pretty late I had been in the market for a new car for a couple weeks and decided to check out a Mazda; I work 10 hour days so I got to the dealership pretty late. Garrett greeted me, I told him what I was interested in, and went on a test drive. He really look the time to go over all the cars features and even though it was well past closing by the time we got around to the paperwork, he never made me feel rushed. The dealership made me a fair offer on my trade, and after discussing the pros and cons of different trims, I made my purchase. Garrett was super patient and friendly during the entire process- even when the lights went out on us (did I mention it was late?)! After that was all settled, DeAnnah handled the finances- she was super friendly and personable; can’t say I’ve ever had fun signing documents before, but there’s a first time for everything, right? When the time comes I’ll be back- this was the best car buying experience I’ve ever had. Thanks Garrett and DeAnnah! More

Great Experience Buying New Vehicle My pursuit in a new vehicle lead me to Mazda in Elk Grove, CA. Taylor Schacher assisted me on a test drive of a 2019 Mazda CX-5. Taylor was very profe My pursuit in a new vehicle lead me to Mazda in Elk Grove, CA. Taylor Schacher assisted me on a test drive of a 2019 Mazda CX-5. Taylor was very professional and dedicated to helping me hone in on what I wanted in a new vehicle. Thank you, Taylor, for accommodating my hectic schedules! John Candelaria and Fritz Roepke were also great to work with as I finalized on a 2019 Mazda CX-5 Grand Touring in the color-combo that matched my style. More

Outstanding and Friendly Staff! I appreciate the professionalism of Garrett and Vu. They did not hassle me to buy. Customer service is outstanding ! I came to look at a used and I appreciate the professionalism of Garrett and Vu. They did not hassle me to buy. Customer service is outstanding ! I came to look at a used and certified car and end up with a brand new 2019 Mazda 3. I am impressed with how much power and the quiet engine from this little hatchback. I love my car :-) Thanks Garrett and Vu! More

Best sedan in its class at the best dealership in Elk Grove! After our 5 year old Mazda 6 GT reached its last payment, my wife and I decided to get another sedan for her commute to work, while I'd keep the 2014 After our 5 year old Mazda 6 GT reached its last payment, my wife and I decided to get another sedan for her commute to work, while I'd keep the 2014 Mazda 6 GT for my work (I know, right!?)... We did browse around until we got to Mazda of Elk Grove, the new 2019 Mazda 6 Signsture was standing there staring at us like, "What's up!?", and it was like falling in love all over again with the Mazda 6! That "In your face" grill, that smooth body from the front all the way to the back, that so-much-upgraded-luxurious-interior with countless features-some of which you'd have to spend around $15, 20k more to get from a luxury brand, that torque when we test drove, the acceleration, the handling...all together they gave us such an overwhelming good feeling about the car! And we finally took home our brand new loving 2019 soul red Signature Mazda 6! To top up that great experience on finding and getting our new family sedan, we were greatly treated by one of the best car salesmen we've dealed with, Garret Oxnaes! He did such a great work showing us all the new exciting features of the car. There's something else worth noticed, is that the actual Mazda of Elk Grove campus has been going under renovation for quite a while now. So they couldn't really have a lot of car products parked around near where the customers are. Garret had to go to their other lots to take over the cars for us to check out, which each trip took him like 15-20 mins to go back and forth trying to bring out the cars for us- which he did not mind at all, even though it was getting late and he was pretty much the last salesman at the place when everybody else has left! We did have to ask him to bring over 3 different Mazda 6s for us to compare and decide: Signature with white interior, GT Reserve, and Signature with dark brown interior, which we ended up getting. (The white colored interior looks absolutely gorgeous, but with our little kids, we know it wouldn't stay that gorgeous for so long with their playful hands and feet)! Thanks to Garret's professional, tireless, conscientious way of doing his job, we had one of the best experiences in buying our cars! Way to go, Garret!! Great customer orienred people work here at Mazda of Elk Grove, some of those in Service department whom I've known and been nicely treated even before purchasing our car here! Just as much as I love our new Mazda 6 and would like to reccomend it to anyone out there in the market for a new sedan, I also greatly recommend this Mazda dealership! If you ever stop by, you'll know what I'm talking about! Once again, thank you, Mazda of Elk Grove, and thank you, Garret Oxnaes, for giving me such a nice experience in the whole process of getting our new car! I wish you guys all the best and blooming business for years to come!!! More

Auto repair Went in for some car trouble. They fixed that then told my battery wouldn't hold a charge and I needed a new one. I just bought the battery 1 month a Went in for some car trouble. They fixed that then told my battery wouldn't hold a charge and I needed a new one. I just bought the battery 1 month ago that is BS. They checked again and said it was fine. Hummmmm.... dont like that and now dont have trust in their service mechanics. Plus advisor said 3 mevhsnucs quit last week. Somethings going on that's too bad. I didnt get the service advisor I asked for and got some new guy. Didnt care for him Michael at all. Guess I'll find a new place to take my car. More

I love my new car!! Khanh Ho helped me pick a beautiful new 2019 Nissan. Him and the whole staff at Nissan were great!! I recommend them 100%!! *Love my Nissan* Khanh Ho helped me pick a beautiful new 2019 Nissan. Him and the whole staff at Nissan were great!! I recommend them 100%!! *Love my Nissan* More

Love my new car Had a great experience buying a new car. Garrett was awesome. He helped us find the car we were looking for and at a great price! Had a great experience buying a new car. Garrett was awesome. He helped us find the car we were looking for and at a great price! More

Straightforward experience I had a wonderful experience with Garrett. He was knowledgeable, transparent, and not pushy at all when it came to purchasing my car. This was my firs I had a wonderful experience with Garrett. He was knowledgeable, transparent, and not pushy at all when it came to purchasing my car. This was my first car buying experience and it was a pleasure to have it with Mazda of Elk Grove. More

Very helper After I purchase the car with his help I had an issue with the extra key for my new car & he was so helpful & solve the problem .... After I purchase the car with his help I had an issue with the extra key for my new car & he was so helpful & solve the problem .... More

Speechless My car buying experience was heaven. I really appreciate how all the sales staff was courteous, friendly and not pushy. I went in with an expectation My car buying experience was heaven. I really appreciate how all the sales staff was courteous, friendly and not pushy. I went in with an expectation of disappointment and I left almost in tears at the ease of actually driving off the lot in my brand new Mazda3. Cyole Baker took my request and did not try and pressure me into making commitments. He worked with what I had and made it happen. My finance manager got me a deal I could only dream of with all the bells and whistles at the monthly payment I wanted. I really appreciate Mazda of Elk Grove. I definitely going back to them when I'm ready. More