Mazda of Elk Grove

Very Positive Car Buying Experience We drove 2 hours to work with the Mazda dealership and Salesman, Garret Oxnaes, because of a friend's recommendation. We have had unpleasant experienc We drove 2 hours to work with the Mazda dealership and Salesman, Garret Oxnaes, because of a friend's recommendation. We have had unpleasant experiences with other car dealerships and did not want to walk into a pressured situation that we just wanted to escape from. Garrett is a good salesman, friendly, no pressure, and thoroughly explained the variants between the different trims of the CX-5 we were looking for. Good psychologist! He took us out in the top of the line trim CX-5 Grand Touring with a premium package. We spent 6 hours together going over colors, trim, and then a thorough and lengthy explanation on how every knob, button, and screen worked. We bought it. We spent more than we had planned on but we felt that for the top of the line car we drove home, we received a fair deal, and we're very happy with the car. I have to commend Garrett for hanging in there with us until well after closing time. We were all tired but he was always positive, good natured, and made sure that we were confident and informed about out new car. I recommend anyone looking for a Mazda within driving distance to make an appointment with Garrett. More

Excellent customer service Beyond impressed with my experience with Garrett at Elk Grove Mazda. He worked hard to ensure I found the exact car that met my expectations. While wo Beyond impressed with my experience with Garrett at Elk Grove Mazda. He worked hard to ensure I found the exact car that met my expectations. While working with our dealerships I felt pressured to purchase a car they had in inventory instead of understanding my wants and needs and exploring all options. Garrett worked with me around my timeline and budget and made sure I left with the car I wouldn't be disappointed in. Highly recommend to any family member or friend. More

Quick and easy! My visit was fast and easy for a new car purchase. Garrett was very helpful and laid back, and I felt very comfortable doing business with him. No p My visit was fast and easy for a new car purchase. Garrett was very helpful and laid back, and I felt very comfortable doing business with him. No pressure or hassle. He made sure I understood all of my options, and explained them well. DeAnnah was a delight to talk to as she helped with my financing paperwork. An all around excellent and laid back experience. Thank you to Mazda of Elk Grove! More

Rare positive experience purchasing a car The sales person was knowledgeable and very willing to accommodate any questions post-sale. He seemed happy to make sure I was a satisfied customer. The sales person was knowledgeable and very willing to accommodate any questions post-sale. He seemed happy to make sure I was a satisfied customer. He spent a lot of time going over the operation of the technical features. It was also encouraging that he, himself, drove a Mazda, as did his family. More

Good Experience at Mazda of Elk Grove We drove 2 hours to work with the Mazda dealership and Salesman, Garret Oxnaes, because of a friend's recommendation. We have had unpleasant experienc We drove 2 hours to work with the Mazda dealership and Salesman, Garret Oxnaes, because of a friend's recommendation. We have had unpleasant experiences with other car dealerships and did not want to walk into a pressured situation that we just wanted to escape from. Garrett is a good salesman, friendly, no pressure, and thoroughly explained the variants between the different trims of the CX-5 we were looking for. Good psychologist! He took us out in the top of the line trim CX-5 Grand Touring with a premium package. We spent 6 hours together going over colors, trim, and then a thorough and lengthy explanation on how every knob, button, and screen worked. We bought it. We spent more than we had planned on but we felt that for the top of the line car we drove home, we received a fair deal, and we're very happy with the car. I have to commend Garrett for hanging in there with us until well after closing time. We were all tired but he was always positive, good natured, and made sure that we were confident and informed about out new car. I will recommend Garret to anyone within driving distance of Elk Grove, looking for a Mazda. More

Great to work with I bought my Mazda 6 at Mazda of Elk Grove. I was a tough customer to cater to as I was adamant about the car having manual transmission. Ratish was gr I bought my Mazda 6 at Mazda of Elk Grove. I was a tough customer to cater to as I was adamant about the car having manual transmission. Ratish was great with following up with me and diligent about finding the best possible deal. Julian was also integral in making sure I got financed with the best possible rate when the prospects were looking dim. Kudos especially to Deanna the finance manager, who made me feel more like it was just a conversation between friends as opposed to just closing the deal. Although we got off to a shaky start, it turned out to be one of the best car buying experiences I've had. Glad to be a customer, and absolutely thrilled with my purchase. More

Love my Mazda CX-5 Just purchased my 2017 Mazda CX-5 and I am loving it. I got excellent service from Fritz Roepke. He helped me every step of the way and made sure I go Just purchased my 2017 Mazda CX-5 and I am loving it. I got excellent service from Fritz Roepke. He helped me every step of the way and made sure I got exactly what I wanted. More

Great experience!!!! I bought my first pre-owned car from the Elk Grove Mazda dealership and I'm very happy with my purchase!!! The sales team was very helpful, answered a I bought my first pre-owned car from the Elk Grove Mazda dealership and I'm very happy with my purchase!!! The sales team was very helpful, answered all my questions and helped me get a great deal on my first purchase. The team at this dealership exceeded my expectations and made buying a car pain fee! Im happy I chose this dealership and I would recommend working with Nick during your purchase or if you have any question before buying a car! His friendly dreamer and knowledge of breaking down my financing made me feel very comfotable with my purchase. He was very genuine and made me feel very comfortable. I'm happy I not only got to work with him but that I went to Elk Grove Mazda! Thank you for my 2017 Mazda 6!! Yee! More

A real pleasure Last week Juan helped me buy my first new car. I had done a lot of research before-hand, I had my auto loan rates, my downpayment ready and the exact Last week Juan helped me buy my first new car. I had done a lot of research before-hand, I had my auto loan rates, my downpayment ready and the exact car I wanted in sights. Luckily, after a couple of bad dealer experiences I landed in front of Juan at Mazda of Elk Grove. He showed me the car, and was very understanding about the exact deal I wanted. I never felt that he was trying to trick me, or being dishonest. I ended up with a great deal on the car, and a great relationship with the people at Mazda Elk Grove. I will definitely return for service in the future. Top marks! More

Fast and Easy Fritz was very good about texting me back quickly with any questions I had. He also made sure the car was clean and ready to go today which was import Fritz was very good about texting me back quickly with any questions I had. He also made sure the car was clean and ready to go today which was important since I wouldn't be able to come back for a few days. More