Mazda of Elk Grove

Great Experience Garrett was a professional! He was straightforward and upfront. Too often I deal with sales people that do everything they can to weasel more money Garrett was a professional! He was straightforward and upfront. Too often I deal with sales people that do everything they can to weasel more money out of me, Garrett was honest and did everything he could to save me money. I'd definitely recommend working with him in the future. More

Trade In Car for a new model I had the best experience yet again. I was trading in my car for a newer model. Everyone was extremely helpful and willing to work with me and my fina I had the best experience yet again. I was trading in my car for a newer model. Everyone was extremely helpful and willing to work with me and my finances. Ratish was the best! He knew everything I needed and was working with me the entire time, he made this experience stress free and easy. I will for sure recommend everyone I know to go to him. Thanks for the great experience Mazda of Elk Grove! I'm super excited with my new car! More

Mazda of Elk Grove is awesome with Matt Heidrich I had emailed Matt Heidrich August of 2014 and asked for a quote on a Mazda CX5. Matt got back to me quickly, but unfortunately I wasn't ready to buy I had emailed Matt Heidrich August of 2014 and asked for a quote on a Mazda CX5. Matt got back to me quickly, but unfortunately I wasn't ready to buy until now. Matt would email me back whenever I had a question. I ended up making an appointment May 23, 2015 and Matt sold me my Mazda CX5 2016 touring, with sunroof and an awesome stereo. Matt took hours with me, from test driving two cars, then showing me what features each car had and what would fit my needs best. When financing was complete and my car was squeaky clean and the gas tank full, Matt went over and beyond showing myself and my two friends that came with me that day how everything worked in the car, from stereo, blue-tooth to navigation (and every other know you can think of). The best experience I have ever had buying a car. I have had to call Matt to ask him how to do things over again and he always picks up and is so gracious to help me. Thank you Matt for all your help!! Oh, did I forget to add, thanks for the snacks too!! Nancy C More

Eaisest car buy ever. Contacted over internet. Made appt to see the exact car. Garret was great. Very knowledgeable and experienced. Found the right car, basically no ha Contacted over internet. Made appt to see the exact car. Garret was great. Very knowledgeable and experienced. Found the right car, basically no hassel deal and voila, I owned a new CX 5. Gave me fair value for trade. Recommend. More

Wonderful first car buying experience! I worked with Matt. H. He was very patient at explaining all details of various cars and various purchasing options. Made buying my first car extremel I worked with Matt. H. He was very patient at explaining all details of various cars and various purchasing options. Made buying my first car extremely easy and painless. Wonderful dealership to work with, looking forward to future interactions and purchases in the years to come. More

Experience with Matt H. When I was looking for a car, I searched every single dealer possible that was within reasonable distance to get to. I saw all their available cars an When I was looking for a car, I searched every single dealer possible that was within reasonable distance to get to. I saw all their available cars and what they could transfer in. I found out that Mazda of Elk Grove was going to be the best option because of their great service and their free amenities that you can use when you buy or lease a car through them. I started talking to Matt around December, 2014. He was the most patient man in the planet when it came to me buying a car. At first I as looking for a new car but at the same time something that I could afford. He never became pushy to a certain car or try to close a deal without me being ready. After a long 6 months I finally decided on a car. The process took a bit of time once at the dealer because of the fact that it would be my first car purchase. My overall experience was amazing with Matt and Mazda of Elk Grove. I will definitely come back again when I need a new car or need to have my car serviced. Best car dealer you'll find around here. Good job guys. More

Purchase Straight forward, no games, and refreshingly honest in negotiating a purchase. I have purchased many cars and this was the most positive experience I Straight forward, no games, and refreshingly honest in negotiating a purchase. I have purchased many cars and this was the most positive experience I have ever had, as well as the best price! More

Our first Mazda-Smooth and informative purchase We have always owned Hondas and we were impressed with the CX-5. The first time we stopped by the Mazda dealership in Elk Grove, we were greeted by Ma We have always owned Hondas and we were impressed with the CX-5. The first time we stopped by the Mazda dealership in Elk Grove, we were greeted by Matt Heidrich. We told him we weren't ready to buy but wanted to see and test drive a 2015 CX-5. There was no pressure buying from Matt and so much information were given to us. The second time we went back was to see if the 2016 model was available. Again, we asked to speak with Matt. He pointed out the differences and didn't push us to buying one over the other. He didn't try to sell us into packages that didn't meet our needs. The third time was to buy the 2016. Matt located the exact car I wanted and the pricing was straightforward with no time to waste. Unfortunately, the car got a small door dent towards the right side. Matt made arrangement to have that addressed. Customer service from start to finish was simple, straightforward, friendly and accommodating. Our very first Mazda was a positive one! More

Friendly, Professional and Thorough Fritz and Nick did a great job answering our questions and showing us everything we needed to know about the Mazda we had in mind and eventually lease Fritz and Nick did a great job answering our questions and showing us everything we needed to know about the Mazda we had in mind and eventually leased. There was no pressure to get a "better" one and it was a pleasure doing business with them. More

Outstanding Service and Honesty Where Others Failed As a first time buyer, my experience before Elk Grove Mazda wasn't only stressful, I felt as though my business didn't matter to the other dealerships As a first time buyer, my experience before Elk Grove Mazda wasn't only stressful, I felt as though my business didn't matter to the other dealerships on a big holiday weekend. Anthony Triggs took my call. As a GM, he went above and beyond. Where others passed me off to sales associates, Anthony found me the exact car I wanted; he worked with me on a price we both felt was fair; and he was honest during the entire process where others weren't. At Maita, they refused to even call over to another dealership to locate the vehicle Anthony found for me - arguing that it "didn't exist in inventory" and "wasn't worth their time to make a call for a vehicle they knew didn't exist." When Anthony found the vehicle, he sat on the phone with me, calling to reach the other dealership, for an hour while their phones were down because he knew that was the car I wanted. He didn't try to sell me another car - he worked his xxx off to get me the car I wanted. All as the GM during Memorial Day Weekend - the biggest weekend of the year. Finally, when he had arranged the trade, he had a driver pick up the car and have it to me first thing in the morning the next day. Everyone at Elk Grove Mazda was warm, they weren't pushy, and I felt I received prompt and outstanding service, despite a weekend so busy there weren't even parking spaces. More importantly, they found me the car I wanted and maintained my sense of urgency but reduced my stress levels measurably. I would absolutely recommend them to anyone in the market. More