Mazda of Elk Grove

Would highly recommend! I just moved to California from New Jersey and was looking for a reliable car. I wasn't planning on purchasing a new car, however, after looking at my I just moved to California from New Jersey and was looking for a reliable car. I wasn't planning on purchasing a new car, however, after looking at my options (used Hertz cars, craigslist.. etc), it seemed as though Mazda had deals that were in the same ballpark figure (plus they were new, reliable and had warranties). I had gone to a few other Mazda dealerships and did not come across nearly the amount of friendliness or professional customer service. In addition, the staff really worked with me to get the best deal and listened to me as opposed to just trying to make a sale. I ended up with a 2015 Mazda 3i sv and couldn't be happier. Never did I expect to end up with a new car, let alone a 2015, but it was honestly the most practical, safe and economical option that I came across. I would highly recommend this car as well as this dealership in Elk Grove. P.S. You have to go to Garrett! More

Dealerships Matter Since September 2014 I have visited over 6 dealerships in the Sacramento area and was disappointed with the majority of them. The disappointment star Since September 2014 I have visited over 6 dealerships in the Sacramento area and was disappointed with the majority of them. The disappointment started with the Internet communications where the Manager didn't follow through by answering questions. At times it felt like I needed to establish credit worthiness prior to getting a straight answer. Joshua Williams of Elk Grove Mazda persisted by staying in touch with me over the many months and in December 2014 I paid an unannounced visit to the dealership. I was met at the door by Sales Manager, Anthony Triggs. I told him I was interested in looking at the CX-5 and he immediately called in Direct Sales Specialist, Nick Ishihara. Nick worked with me to determine the model and options that best suited my requirements. There was no sales pressure. Nick took the time and had the patience to work with me over several hours to put a deal together. We were able to work out a good trade-in and financing package thanks to Anthony and Nick. After the purchase of the CX-5 Grand Touring, the Elk Grove Mazda team provided incredible follow through and support. I needed tire cables and Natalie Neuner of Administration located and put them on hold for me at the next door Nissan Service Department. Natalie also insured that follow-up, add on service products were scheduled promptly. On Nick's day off he came in to install a couple of accessories I had purchased. That special effort was greatly appreciated by me. Service Manager, EJ Delano made sure that additional work was done to the highest quality levels. I had the opportunity to talk with some of the other customers in the waiting room. They all had a very good opinion of Elk Grove Mazda. After my experience of purchasing a vehicle and seeing a top notch dealership in action, I find I have the same opinion. I will travel over 35 miles to do future business with the exceptional people at Elk Grove Mazda. Thank you Nick and thank you Elk Grove Mazda! More

First car purchase I went to Mazda of Elk Grove to look at new and used cars for my first car purchase. I was very pleased with the selection and the amazing service giv I went to Mazda of Elk Grove to look at new and used cars for my first car purchase. I was very pleased with the selection and the amazing service given by my salesman who was very attentive and open to my expectations. I went home with a certified pre owned Mazda6. More

Best Experience Ever To be honest, I was not looking for a Mazda today. But, the Mazda ratings and the attentiveness and patience shown by Nicholas really made me reconsi To be honest, I was not looking for a Mazda today. But, the Mazda ratings and the attentiveness and patience shown by Nicholas really made me reconsider. He took the time to explain the benefits of Mazda ownership and how the features of the car worked. I have purchased five cars previously and have NEVER had such a positive experience. Nicholas was great! He remained both respectful and cognizant of my time, and did everything in his power to get me out of the dealership expeditiously . Nicholas, Anthony and Steve really listened to my desires and concerns, took care of me and worked with me to make it possible for me to walk away completely satisfied - with a new Mazda 6 - in the color I wanted and with an affordable price. Awesome experience! More

Dealerrater We had a great experience and great help from Mitchelle Soneja. He was able to show all kinds of cars and able to give good recommendation for my nep We had a great experience and great help from Mitchelle Soneja. He was able to show all kinds of cars and able to give good recommendation for my nephew. Your store is highly recommended to my friends and families. More

Friendly and Sincere People Make the Difference I had done my research ahead of time and knew exactly what I wanted in terms of a new car, a CX-5 Grand Touring with Technology Package, and that I wa I had done my research ahead of time and knew exactly what I wanted in terms of a new car, a CX-5 Grand Touring with Technology Package, and that I wanted to lease the car. Mike was easy to work with in helping me figure out the details around whether a three or four year lease made more sense for me (3-year turned out to be cheaper), and in making the experience stress free. Thank you for a great experience! More

New Car I extremely enjoyed my visit to this dealership. Everyone was extremely friendly and courteous. I purchased my Mazda 3 with ease and the sales associa I extremely enjoyed my visit to this dealership. Everyone was extremely friendly and courteous. I purchased my Mazda 3 with ease and the sales associate seemed to do everything they could and more to make sure I was in the car I wanted. I would definitely recommend visiting this dealership for any of your automobile needs! More

Good Sales Experience We bought a new Mazda6 and had a good experience with our sales rep, Garrett Oxnaes. He took plenty of time to demonstrate the car and all its feature We bought a new Mazda6 and had a good experience with our sales rep, Garrett Oxnaes. He took plenty of time to demonstrate the car and all its features. Dealership seems to be very customer-centric. Straight-sell store; no greeter/closer system which makes most people uncomfortable with high-pressure closes. Garrett worked with us from initial visit to final drive-off and could not have been easier to work with. My only frustration was that available financing incentives complicated the price negotiation, but "my bad" for not negotiating a cash price first. Rookie mistake. Overall good experience and will recommend Mazda of Elk Grove to others. More

Best Car Shopping Experience!!! I had been looking for a new car for the past month or so and had gone to some other Mazda dealerships around the area once I narrowed down the fact t I had been looking for a new car for the past month or so and had gone to some other Mazda dealerships around the area once I narrowed down the fact that I wanted a CX5. I finally decided to take a shot at Elk Grove Mazda and had spoken with Rachel over the phone the day before. She was quick to respond to my call and was more than willing to help me out with what I needed. When I arrived to Elk Grove Mazda, she was there and ready to work with me at the time we had the appointment and spent the majority of her day with me making sure I received the best deal within my budget for the car I wanted. She was very friendly and very straight forward. Her customer skills were amazing and it made the car buying process so much less stressful!! I then worked with Steve Wray in financing and once again, the customer service was incredible!!! They weren't at all "pushy" about anything and you could honestly tell they put their customers satisfaction their top priority. I could not have asked for better sales people to work with and it was without a doubt the best and most stress free car shopping experience I have encountered. More

Happy CX-9 Owner After conducting weeks of online research and comparing several different makes and models, my wife and I settled on the Mazda CX-9 Grand Touring AWD After conducting weeks of online research and comparing several different makes and models, my wife and I settled on the Mazda CX-9 Grand Touring AWD for our big family car purchase. I found Mazda of Elk Grove's listing for a used 2012 model using the USAA Car Buying Service and Garrett contacted me promptly to discuss the vehicle. After driving up from Monterey to Elk Grove with my wife and kids on Saturday morning, I was able to negotiate a satisfactory price with Garrett for our trade-in and for the addition of a roof rack on our CX-9, which was installed at the Elk Grove service center while we enjoyed dinner at BJ's nearby. While the car buying and financing process can take up a solid day, financing with Steve was hassle-free, and Garrett answered all our questions upfront and dealt fairly with us through the entire process. I wish we lived closer to Elk Grove to take advantage of all their services - who doesn't want free car washes for life? I would happily recommend Garrett, Steve, and the staff at Mazda of Elk Grove to anyone in the market for a new or used vehicle. More