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Mazda of Kent
Kent, OH
369 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 369 reviews
Helpful March 05, 2024
Friendly people that greets you and ready to work for you for what you need and looking for and send you off with a smile. for what you need and looking for and send you off with a smile. More
by Kargboy
Employees Worked With
Other Employees :
Renee Serino
March 05, 2024
Got in for my appointment right away. Very satisfied with customer service. The process went very good for my first time. Thank you Renee Serino and Andrew Reid. Very satisfied with customer service. The process went very good for my first time. Thank you Renee Serino and Andrew Reid. More
by lfreborg
March 04, 2024
I have been a customer of Mazda of Kent since 2005. The service and sales departments are outstanding which is why when I needed a new car I came back to them. They went above and beyond to get me exac The service and sales departments are outstanding which is why when I needed a new car I came back to them. They went above and beyond to get me exactly the car I wanted! More
by Pattywiley
March 04, 2024
Had a really good experience with Dennis and Mazda of Kent. Super friendly, communicated well and in a timely manner. Very easy to work with! The dealership is really nice as well. Kent. Super friendly, communicated well and in a timely manner. Very easy to work with! The dealership is really nice as well. More
by adria_21
Employees Worked With
February 29, 2024
Great experience buying my daughter her first car. Jeremy and Jacob went above and beyond. Pleasure to do business with! I would highly recommend this dealership. Jeremy and Jacob went above and beyond. Pleasure to do business with! I would highly recommend this dealership. More
by Ruthie.shuff
February 28, 2024
Chris, Tyler, and Marc stood out for their exceptional service during my car buying experience. Chris went above and beyond to make sure I got the specific vehicle I wanted. Their collective efforts not o service during my car buying experience. Chris went above and beyond to make sure I got the specific vehicle I wanted. Their collective efforts not only made the entire process easy and quick but also incredibly pleasant. I’d highly recommend this dealership. More
by JP
February 25, 2024
Marc was exceptional, knowledgeable, and went above and beyond to ensure all our questions were answered during and even after our purchase. His professionalism, kindness, and attention to detail were trul beyond to ensure all our questions were answered during and even after our purchase. His professionalism, kindness, and attention to detail were truly impressive, making our experience smooth and enjoyable. I highly recommend Marc for anyone seeking top-notch support when purchasing a Mazda! More
by llastova3501
February 24, 2024
Great service! Marc was awesome! Very happy with my new Mazda CX-90, it's my 2nd Mazda from Mazda Kent Marc was awesome! Very happy with my new Mazda CX-90, it's my 2nd Mazda from Mazda Kent More
by witt3367
February 23, 2024
Kind dealers. . helpfull!! Car was not car I looked at online. But Dealer got one close. Got it approved! a tiny bit more in payments I wanted.. but it's doable. . helpfull!! Car was not car I looked at online. But Dealer got one close. Got it approved! a tiny bit more in payments I wanted.. but it's doable. I live on a budget. Ins a bit more too.. Now just gotta cut back a bit. But will be ok. More
by denise.turner.1257
Employees Worked With
Ryan, Renee Serino
