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Mazda of Kent

Kent, OH

4.8
374 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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1127 W. Main Street

Kent, OH

44240

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Showing 374 reviews

August 23, 2018

Best car buying experience ever! We contacted every dealer in town and Montrose Mazda was the only dealership to get us the deal we wanted! Least stressful experience we’ve ever had b More

by sbash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Doak, Jeremy Gray
August 15, 2018

Wonderful place for service, but overall great dealer I am currently leasing a Mazda 6 and have been for about 4 months now. I am very impressed with the customer service every time I step onto the proper More

by Sil9528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Eisenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Miksch
August 04, 2018

If you actually want to buy a car go somewhere else! Seriously the worst car buying experience I have ever had!! The sales person knew absolutely nothing about cars and completely ignored everything we w More

by MamaShar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The “manager”
Aug 20, 2018 -

Mazda of Kent responded

Sorry we could not meet your needs. Please contact me to discuss you experience so I can learn exactly what happen. We take pride on not being the typical dealership and this review show we did not accomplish that. Jeremy E owner/General Manager

June 23, 2018

Wonderful experience Richard J. Bacher (Joby) was who helped us and he was great. He listened to what we were looking for and gave us a few great options that fit: descr More

by The Lloyds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joby Bacher
June 23, 2018

Joby Made Buying my Simple and Quick Joby handled most of my preapproval before stepping on the lot and kept in constant contact while working around my bust work schedule. He absolutely More

by ItsRoth83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gray, Joby Bacher
June 07, 2018

Great experience Shane was knowledgeable, and listened to my concerns. The transaction was transparent and I never felt uncomfortable . Upon delivery of the car they d More

by Eddystro58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Eisenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Eisenberg, Shane Doak, Jeremy Gray
May 18, 2018

Excellent customer service Thank you everyone for making my experience enjoyable. I am very happy with my new Mazda and I appreciate everything that Montrose Mazda did for me. More

by Victoriamc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Doak
May 12, 2018

Great experience ! Very easy to work with and highly competitive with pricing! Shane was helpful, could not say no to the deal they worked for me. Took time to get me w More

by Slindau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Doak
May 12, 2018

Great experience I have had been really disappointed in the past two dealerships before. The cars I bought were junk even though they said it was pretty decent, but no More

by cobrafangs1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Doak, Jeremy Gray
April 10, 2018

Love the Stuff & cars I drove 9 hrs to ge to this Dealership from NuC & it was all worth it, when I arrived they treated me like a VIP person, the car was even better in pe More

by Ruddyflow28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Doak
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