Mazda of New Rochelle

my first choice ended up been the right one After much research on cars , I had went into Mazda of new Rochelle and met Alyssa who was very helpful and understood I was at the beginning of my se After much research on cars , I had went into Mazda of new Rochelle and met Alyssa who was very helpful and understood I was at the beginning of my search . I visited many more dealerships and had a bad experience with one . Thanks to Alyssa follow up I returned to Mazda where I got the deal that suited me . I would highly recommend this dealership . they are very helpful and professional . More

Excellent Team Legwork It was a pretty lean sized dealership with a good working staff. I had plans to go around and shop for cars and prices with other dealers in the area It was a pretty lean sized dealership with a good working staff. I had plans to go around and shop for cars and prices with other dealers in the area but Jose Cano's no nonsense approach to our negotiations lead my nephew to decide the purchase of a Mazda 3 on the spot. Comparing the documentation, credit check, insurance set-up, dmv set-up and so on to other dealers, this Mazda group is quick. If it wasn't for the insurance company's faulty power system we would have finished earlier. I would recommend this Mazda of New Rochelle to be at least in the list of dealers you'll want to visit and thank you to our Sales Consultant Jose Cano . More

beats my expectation patrick my friend since years got me to switch from Honda to Mazda and its been great experience driving the Mazda RX9, thanks to patrick and kamil w patrick my friend since years got me to switch from Honda to Mazda and its been great experience driving the Mazda RX9, thanks to patrick and kamil who guided me all through especially since the whole process took quicker than expected i would highly recommend patrick and Kamil for any auto needs at mazda of new Rochelle..they are an awesome group, this is my first mazda but my 8th car from patrick for me and my family needs More

Excellent Service Mason was very friendly and inviting from the moment my husband and I walked in the door. This was our first time leasing a car and he made us feel v Mason was very friendly and inviting from the moment my husband and I walked in the door. This was our first time leasing a car and he made us feel very comfortable with all of our options. He never pressured us to make a decision and once we settled on the car we wanted, he was extremely willing and helpful in getting us to a financial point that worked for all parties. I would definitely recommend Mazda of New Rochelle and Mason to anyone looking for a car. More

Mason Attmore's Good Customer Service Mason was very helpful in my decision to purchase my Mazda 6. He was very energetic passionate about the quality of the vehicle and he made sure that Mason was very helpful in my decision to purchase my Mazda 6. He was very energetic passionate about the quality of the vehicle and he made sure that all of my questions were answered. I would recommend Mason to anyone who is a first time buyer or an experienced buyer. More

Awesome first car experience I was shopping around for vehicle for at least a year hoping that I would find a car that suited my personality and my pockets. Mazda at new rochelle I was shopping around for vehicle for at least a year hoping that I would find a car that suited my personality and my pockets. Mazda at new rochelle definitely made the trip worth while I found my car ??. More

Helpful and friendly service from Mason, Mazda New Rochelle Mason was extremely helpful and helped us get to a price and arrangement that we wanted. He was also very patient as we drove several cars during the Mason was extremely helpful and helped us get to a price and arrangement that we wanted. He was also very patient as we drove several cars during the end of a very busy day. He explained all the warranties and policies in a clear, direct and helpful manner. Mason was also friendly, in a non- pushy way which helped us feel comfortable with such a big decision. I highly recommend this dealer- just ask for Mason! This is the 4th Mazda ( from different parts of the country ) we have owned/leased and we continue to love the value, quality and style of Mazda cars. ZOOM, ZOOM! More

Exceptional Customer Service from Alissa We received amazing customer service from our Sales Consultant Alissa at the Mazda New Rochelle dealership. She showed the utmost in professionalism We received amazing customer service from our Sales Consultant Alissa at the Mazda New Rochelle dealership. She showed the utmost in professionalism in our leasing process of a 2014 Mazda CX9 Touring. She took the time to be patient, courteous, personable and was very knowledgeable of Mazda's vehicles. Alissa was consistent in following up with us via telephone and email throughout the whole journey. I highly recommend you ask for her if ever on the hunt for Mazda vehicle in the New Rochelle, New York vicinity. More

Stay away unless you don't mind thieves Bottom line, they artificially inflated my taxes so they could charge me an extra $350. How did they do this? They're very sneaky. They never provided Bottom line, they artificially inflated my taxes so they could charge me an extra $350. How did they do this? They're very sneaky. They never provided an itemized list of fees. Instead they gave me a pen and paper and read the fees, taxes, etc to me. The numbers added up, so I gave them my debit card. Once I got home, I had a friend review the numbers (on the scrap paper I was given) and he immediately noticed a problem. He had another friend review them too and he also concluded that I was charged too much. The taxes were too high. When I returned to the dealership and questioned the finance manager, he became indignant and wouldn't come clean. Eventually he showed me the "sacred" computer screen and I spotted something called "Capital Cost Reduction", also known as a down payment. I hadn't agreed upon any down payment and that was never provided when we were trying to itemize the upfront fees. That's when I realized that this down payment was being hidden in the amount of taxes he quoted me. That's why the tax amounts didn't match between my scrap paper and his document. Needless to say, I was furious. They were literally trying to steal $350 from me by lying to my face, and they still wouldn't come clean, nor apologize. I demanded a refund, but they claimed it couldn't be done for several days since I had paid in cash/debit. Never use cash/debit at a dealership. We had to go back days later to get our money. It was a horrible experience dealing with them from start to finish. Stay away from these scam artists. More

Nice guys, Nice Experience! Both Greg and Keith and Mazda New Rochelle are total stand-up guys. They made our experience much better than it would have been anywhere else. We had Both Greg and Keith and Mazda New Rochelle are total stand-up guys. They made our experience much better than it would have been anywhere else. We had visited many Dealers in our quest to get a new family car and they really did have our best interests at heart. Would recommend, always! More