Back

Mazda of New Rochelle

New Rochelle, NY

4.8
1,147 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
Contact Dealership

1 E Main ST

New Rochelle, NY

10801

Directions

By Type

Showing 1,147 reviews

July 16, 2024

Jose was a pleasure to work with. He answered all our questions. I purchased a Mazda certified 2021 CX-5 for my daughter we are very happy with our purchase. More

by Capenasp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Mazda of New Rochelle responded

Thank you for sharing your positive experience! We're thrilled to hear that Jose provided excellent service and answered all your questions. Congratulations on your Mazda Certified 2021 CX-5! We're delighted that you and your daughter are happy with your purchase. If you need anything in the future, don't hesitate to reach out. Enjoy your new car!

July 15, 2024

Positives: able to drop off vehicle early, video which showed what was inspected, pleasant advisor Negatives: car was not cleaned as is the usual protocol, service desk was unattended when we went to pic More

by Dtrizano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 16, 2024 -

Mazda of New Rochelle responded

Thank you for taking the time to share your feedback with us. We're glad to hear that you found positives in the early drop-off option, the inspection video, and your pleasant advisor. However, we apologize for the oversight in not cleaning your vehicle as per our usual protocol and for any inconvenience caused by the unattended service desk and difficulty exiting onto the main road. Your comments are important to us, and we'll address these issues internally to improve our service. If there's anything else we can assist you with, please don't hesitate to let us know.

July 15, 2024

First time visiting this dealer for service. I am very pleased with their service, communication regarding costs and services and the video I received from technician explaining condition of veh More

by jorgesilvanyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in Service, excellent service and very helpful
Jul 16, 2024 -

Mazda of New Rochelle responded

Thank you for choosing Mazda of New Rochelle for your service needs and for sharing your positive experience with us! We're delighted to hear that you were pleased with our service, cost communication, and the informative video from our technician. Amanda will be thrilled to hear your kind words about her professionalism and friendliness. We look forward to serving you and your Mazda CX-5 again in the future!

July 06, 2024

Mr Cunningham was extremely proficient, courteous, and very professional. Extremely happy with the service will come back for another car More

by Toujaguejr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Mazda of New Rochelle responded

Thank you for your kind words! We're thrilled to hear that Mr. Cunningham provided you with such excellent service. We look forward to welcoming you back for your next car!

Jul 08, 2024 -

Toujaguejr responded

Pleasure was all mine 👍🏻

July 06, 2024

Sales team very attentive, professional and efficient. First time leasing a car, and felt confident with the explanation and guidance of the salesperson. They made the purchase experience seamless. More

by Xime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosslin Pierre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The salesperson was from the other New Rochelle location, worked in the used cars dept. his name started with 'J', and he was awesome!
Jul 08, 2024 -

Mazda of New Rochelle responded

Thank you, Xime! We're delighted to hear that our sales team provided attentive, professional, and efficient service. We're glad your first leasing experience went smoothly. Enjoy your new car!

July 03, 2024

I came to Mazda dealership today in Rochelle to meet with somebody unfortunately they weren’t here. I ran into a young man named Charles. It was meant to be. He was kind, considerate and very knowledgeable. More

by Babe
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Mazda of New Rochelle responded

Thank you for sharing your experience! We're glad Charles made a positive impression on you. We look forward to assisting you further.

June 27, 2024

The salesperson and manager was very helpful and professional. They explained everything thoroughly. I highly recommend this dealership. More

by Annemccrink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoleymi Ramirez
Jun 28, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We're thrilled to hear that our salesperson and manager were helpful and professional. We appreciate your recommendation and look forward to serving you again at Mazda of New Rochelle!

June 25, 2024

Service and Salesman were friendly, understanding , and respectful. Everything went as smoothly as it can More

by noel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosslin Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashely Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Mazda of New Rochelle responded

Hi Noel, Thank you for your feedback! We're thrilled to hear that our service and salesman were friendly, understanding, and respectful. We're glad everything went smoothly for you at Mazda of New Rochelle. We appreciate your business and look forward to serving you again.

June 23, 2024

Great. First time at a Mazda dealership and first time ever driving a Mazda left with a brand new Mazda cx30 More

by aqueelahjames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dumitru Tanasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet
Jun 25, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a great experience at Mazda of New Rochelle and that you left with a new Mazda CX-30. We appreciate your business and hope you enjoy your new ride!

June 18, 2024

Had a very good experience with our salesperson, Lewis Matos. He was very responsive and would do business with him again. More

by pat.mcredmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Matos
Jun 19, 2024 -

Mazda of New Rochelle responded

Thank you, Pat! We're pleased to hear that you had a very good experience with Lewis Matos at Mazda of New Rochelle. We appreciate your feedback and look forward to assisting you again in the future!

...
23
...