Mazda of Orland Park

Overall good experience Nice facility and my salesman Jason was a nice guy. I disagree with the surprise extra charge for "certified pre-owned". Basically they post a really Nice facility and my salesman Jason was a nice guy. I disagree with the surprise extra charge for "certified pre-owned". Basically they post a really low price, or a fair price, then surprise you with an extra $1,600 charge because the car is "certified pre-owned". It's a de facto forced extended warranty. Then once you get in the finance room, they sneak in extra add-on warranties for only $50 or so extra a month. It is probably a ripoff. Anyhow this isn't much different than other dealerships. I only went here because they had the exact car I wanted. Overall good experience. They did get me a great finance deal with only 2 hard inquires. But I do have good credit. More

Great Experience! Larry was friendly, knowledgeable, easy to work with and helpful as he guided me through my first car leasing experience! Very happy with CJ Wilson M Larry was friendly, knowledgeable, easy to work with and helpful as he guided me through my first car leasing experience! Very happy with CJ Wilson Mazda. More

New car Sandy was pleasant to work with. She made me feel comfortable in my transaction. It was a pleasure to do business with her, and look forward to worki Sandy was pleasant to work with. She made me feel comfortable in my transaction. It was a pleasure to do business with her, and look forward to working with her again. More

Pleasant Had my oil changed , tire rotation. Very efficient. Also had a recall done in quick time. No problems, no waiting, on time. Plus a free car wash. Had my oil changed , tire rotation. Very efficient. Also had a recall done in quick time. No problems, no waiting, on time. Plus a free car wash. More

Great team The experience here was far better than any I've had with other dealerships in the past. We were able to take our time and had no pressure from salesm The experience here was far better than any I've had with other dealerships in the past. We were able to take our time and had no pressure from salesman. More

Easy service app Needed an oil change at my 5000 miles mark. I made the appointment via the super easy to use CJ Wilson app. Ater I got there he suggested to rotate t Needed an oil change at my 5000 miles mark. I made the appointment via the super easy to use CJ Wilson app. Ater I got there he suggested to rotate the tires also so I did. Was in & out in an hour. More

Great salesman Great people to deal with. All the employees were great to work with. Very knowledgeable and quick in their work. I would definitely go back and recom Great people to deal with. All the employees were great to work with. Very knowledgeable and quick in their work. I would definitely go back and recommend anybody to go their. More

Fast and Courteous I purchased a used car a few months ago and I purchased a paint and interior protection plan. I scheduled the appointment and the guys took care of m I purchased a used car a few months ago and I purchased a paint and interior protection plan. I scheduled the appointment and the guys took care of me. They took the car in early, they got the work done early and the Challenger looks awesome! More

Car Salesman Daril Darling Daril Darling is the most knowledgeable, understanding, non-pressuring, patient salesman I have ever had the pleasure of meeting. He really took the t Daril Darling is the most knowledgeable, understanding, non-pressuring, patient salesman I have ever had the pleasure of meeting. He really took the time to show me the In's and out's of my new vehicle. He showed me bumper to bumper interior and exterior what every button did and anything I could customize such as saving my home destination or saving my favorite radio stations. When it came to working out a deal he really did his best to get me to the price range I wanted to be in. When I originally went there to look at the vehicle, I did not purchase the vehicle that day but told him I was interested in looking around, he understood and gave me his card, he was not like other places that would call 6 times a day after I left, I did not hear from him again until I walked in and was ready to purchase, I was so extremely happy about that. I do not like being pressured and called 100 times a day to get me back in and I really appreciated the space I needed to have a clear mind on what I was looking for and to make the best choice and that when I decided the MAZDA vehicle was the one, he was there and ready to help me make the vehicle my own. Thank you for making me feel like you all were friends that were sharing my experience with me instead of salesmen out to make the deal ! You all were amazing here at CJ Wilson Mazda and I appreciate all of you who helped me reach a goal I had for myself for quite some time, simply amazing. More

The service advisor's are great I have had my vehicle in for service on multiple occasions and the service advisor's have been outstanding on every occasion. They understand that my I have had my vehicle in for service on multiple occasions and the service advisor's have been outstanding on every occasion. They understand that my time is valuable and have made every effort to send me on my way as quick as possible. More