Mazda of Orland Park

Proactive customer service I am always impressed by the courtesy of the staff, and their efforts to make your appointment one without hassle. They anticipate the customer"s nee I am always impressed by the courtesy of the staff, and their efforts to make your appointment one without hassle. They anticipate the customer"s needs as well as how to make sure you are well informed as to how you can keep your car running well. The servive department is top notch. More

Caveat Emptor Not a bad dealership, General Manager has right approach. The staff has some learning to do. Read everything carefully, ask questions and most import Not a bad dealership, General Manager has right approach. The staff has some learning to do. Read everything carefully, ask questions and most importantly make sure it's written exactly as you want it. More

Great Experience at CJ Wilson Orland Park I hate going to dealerships. I intended to do most of my recent car purchase online. This dealership's website displayed the current inventory, and al I hate going to dealerships. I intended to do most of my recent car purchase online. This dealership's website displayed the current inventory, and all the details of each car. Most other sites just had a very brief description of the car. However, I think they could post a few more photos in the vehicle page. All correspondence with the salesperson was done via email, and she responded and answered my questions quickly and thoroughly. Other dealerships took a while to respond, and often wouldn't answer my specific questions. They just wanted to know when I was coming in to buy a new car. I selected the car and applied for credit before I ever went to the dealership. When I arrived, all I had to do was test drive it, inspect it, and sign the paperwork. It was a very easy transaction and overall a pleasant experience. More

Excellent Experience! Great location very clean and the amenities are awesome. The staff was very polite, professional and friendly. The show room is very cool and clean Great location very clean and the amenities are awesome. The staff was very polite, professional and friendly. The show room is very cool and clean More

Amazing car buying experience! I am normally not one to write reviews on businesses (unless I have a terrible experience). This is probably the second or third positive review I hav I am normally not one to write reviews on businesses (unless I have a terrible experience). This is probably the second or third positive review I have ever written. However, this dealership truly deserves it. My husband and I had been in the market for a new car since May 2015. We were so hesitant to begin the experience because we had a terrible experience at another dealership (not a Mazda dealership). However, my 04 Liberty wasn't cutting it and we needed something a bit more updated! I walked in to your dealership and was immediately greeted by Izzy. She answered all my questions and truly cared about my "wants" in a new car. Izzy was extremely thorough in going through the car with me prior to my test drive. After driving the car, I couldn't wait to begin the purchasing aspect. My husband and I came back to the dealership and immediately asked to work with Izzy. She had paperwork drawn up and we were in and out of the dealership faster than we expected and with our beautiful 2016 Grand Touring- CX-5. I absoutely love my new car and had I allowed my fear of buying a car keep me from meeting Izzy and walking into your dealership, I would still be driving my 04 Liberty! Thank you again to Izzy and all of the employees at the C.J Wilson Mazda, you have definitely earned a customer for life! More

Recommend Very professional,Great service ! Nice facility and easy to navigate. Had a diognostic done on my way to work ,and I was in and out in 45 minutes, w Very professional,Great service ! Nice facility and easy to navigate. Had a diognostic done on my way to work ,and I was in and out in 45 minutes, which I was told when I arrived would be the estimated time. Thanks! More

Amazing as always! I always have a great experience at CJ Wilson at both locations. I bought my car at the Countryside location and everyone there made it an easy and ex I always have a great experience at CJ Wilson at both locations. I bought my car at the Countryside location and everyone there made it an easy and exciting experience. Since then I go to the Orland location for all my service needs. Oscar is super nice and never pushes any service on me just educates me on what's best for my car! I have enjoyed every experience I've had here and would recommend CJ Wilson Mazda highly More

Transmission flush & fill Appointment was kept on time and repair was turned around as promised. Service advisor, Edyta Valfre was professional and courteous! I would use thi Appointment was kept on time and repair was turned around as promised. Service advisor, Edyta Valfre was professional and courteous! I would use this dealer again for servicing our CX-9. More

Great Service I experienced very friendly and timely service while getting my car's oil changed amongst other routine maintenance. The waiting area was very comfor I experienced very friendly and timely service while getting my car's oil changed amongst other routine maintenance. The waiting area was very comfortable with a wide variety of amenities. I would definitely go back. More