Mazda of Palm Beach

GREAT SERVICE IN THE SERVICE DEPT No waiting; promptly attended to. Listened to what I had to say and made pertinent suggestions. Shuttled me to my place of work; I asked to picked up No waiting; promptly attended to. Listened to what I had to say and made pertinent suggestions. Shuttled me to my place of work; I asked to picked up at 3 PM. They called ahead and picked me up as scheduled. Car was ready and clean. No hidden charges. Not much more you can ask for. More

New lifetime customer thanks to Tevin Gibbs My salesperson was very professional and straight forward, he worked hard to put me in a car. I was impressed with the extra care and courteous attitu My salesperson was very professional and straight forward, he worked hard to put me in a car. I was impressed with the extra care and courteous attitude he showed, he didn't pressure me to make a decision but eventually got me into the car I wanted with the terms I wanted. Thanks to Tevin Gibbs Mazda Palm Beach has a new life time customer More

Outstanding throughout the entire car purchase!! Jay Rossow, our salesman was amazing! My husband and I immediately felt comfortable with him. He answered all of our questions and made the car buying Jay Rossow, our salesman was amazing! My husband and I immediately felt comfortable with him. He answered all of our questions and made the car buying experience painless. This is an honest dealership. They will treat you right! Every employee we came in contact with was friendly, happy, and helpful! You could tell they enjoy working there, therefore making the atmosphere for customers pleasant. More

Amazing Job When I got to the dealership I was kind of lost but this a nice gentleman, Ray Gomez came over to me and ask how can I help you. I told him. He was ve When I got to the dealership I was kind of lost but this a nice gentleman, Ray Gomez came over to me and ask how can I help you. I told him. He was very friendly and help me save money. My experience was very comfortable and fast. More

I would stay away this dealership! They just play games. We found some great prices on the internet for their 2017, Mada6 cars and had a great conversation with a sweet Sales person William Hicks yesterday. We found some great prices on the internet for their 2017, Mada6 cars and had a great conversation with a sweet Sales person William Hicks yesterday. Unfortunately Will was off today so told us to ask Dan the Internet Manger to email us with an out the door price on whatever we were interested in. We asked Dan Aheadn to email us with an out the door price on 3 of their cars.. When I received the email I found that the starting price on 2 of them increased by $1000 i.e. $15,539 instead of the online price of $14,539. I tried to call Dan to discuss the same as we were driving from Tampa to buy their car but they kept playing games and Bill kept saying that Dan was in a meetings and would call me back which Dan never did. When I discussed the quotes sent by Dan, Bill started trying to justify the quote saying it’s based on financing but that there would be a $1000 discount on all of the Internet Managers quotes sent to me if we took their financing. When I said I would take the Gray Mazda 6 which they priced at the internet price of $14,539 ( Out the door price of $17,191) on the written quote emailed to me they refused to honor the price despite knowing that we were half way there driving from Tampa. Dan said that they could not honor the quote he emailed us because it was a mistake. I said he could call me back after talking to his Manager but he never did when we were in the process of negotiating on a price. We tried going to the delearship and he didn’t work with us. After we left I called them back and I asked to talk with the General Manager and was told he was out of the office. I consequently spoke to the Sales Manager, James Bole over the phone and instead of apologizing for their mistake he was just rude and self righteous! I am now waiting for a phone call from their General Manager and would like to see how much he cares about Customer satisfaction and earning peoples business and trust! More

Outstanding Personalized Customer Service This was the first time buying a car and Kellie Sheetz made it a wonderful experience. Kellie was knowable about the car that I was interested in and This was the first time buying a car and Kellie Sheetz made it a wonderful experience. Kellie was knowable about the car that I was interested in and informed me all about its specialized features. Additionally, during the test drive Kellie pointed out safety features and made sure that if I purchased the car I would know how to use everything. Furthermore, not only was she knowledgeable but she had a personality that helped make the process enjoyable instead of stressful. Overall, I would recommend Mazda of Palm Beach because it offers great customer service and good deals without the aggressive stereotypical car salesperson attitude. I love my new CX-5! More

Customer service 👍 The dealership had a very comfortable vibe and Todd was very knowledgeable if we had any questions. Never made us feel uncomfortable. Great experience The dealership had a very comfortable vibe and Todd was very knowledgeable if we had any questions. Never made us feel uncomfortable. Great experience buying the vehicle. Looking for a vehicle go to Mazda of the Palm beaches! More

Pleasant car buying experience My experience of buying a new Mazda Miata from Todd Holcomb at Mazda at Palm Beach was very positive. The negotiation was straight forward, relativel My experience of buying a new Mazda Miata from Todd Holcomb at Mazda at Palm Beach was very positive. The negotiation was straight forward, relatively quick and fair. Details of the car were clearly explained and I did not feel pressured any time during my car selection. Todd was extremely helpful in every aspect of the purchase and a pleasure to deal with. More

Ray Gomez, Assistant Service Manager Ray Gomez's service, professionalism, attention to detail and communication was 1st class. Ray went took the time to clearly explain all the details a Ray Gomez's service, professionalism, attention to detail and communication was 1st class. Ray went took the time to clearly explain all the details and costs associated with the service on my car. More