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Mazda of Palm Beach
North Palm Beach, FL
3,431 Reviews
Welcome to Mazda of Palm Beach, your local Mazda dealer servicing West Palm Beach, N. Palm Beach, Riviera Beach, Boynton Beach, Wellington, Royal Palm, Jupiter, Delray Beach and all of South Florida!! Come in and see the difference!!
All New MAZDA of PALM BEACH. Located on corner of Alternate A1A and NorthLake Blvd in North Palm Beach. We carry a large selection of pre-owned vehicles and we use fair market value pricing for all our vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,431 reviews
November 25, 2018
Poor Customer servive and no intent to help a customer I would not recommend this dealer ever. I love the cars of Mazda on sept I went to mazda in palm beach county. I was happy to get a car which was a ch I would not recommend this dealer ever. I love the cars of Mazda on sept I went to mazda in palm beach county. I was happy to get a car which was a chevy don't like chevy's. I received my car and drove it for a week when the car started to stop when I tried to do reverse or when stopped at a light and tried drive it really stopped for a couple seconds. Which was not good when you are trying to drive and you have cars behind you that don't know that the car is stopping by itself. I took it back to mazda which they kept the car for almost a month. I was told that it was the transmission. What happened was that mazda did not do the inspection before selling it to me. I was called to be pick up the car that it was running good. I went on Friday 11/02/18 to pick the car up. I went out on Sat and was returning through the turn pike around 3:00 pm when the car stopped automatically with no indication that it was going to stop. I got really scared because I thought why can't I continue driving. The steering wheel became hard the breaks and accelerator also became hard cars where behind me. I was scared to get hit. I saw that I was going to get hit badly. But thank God a car that was behind me stopped and waited and then left but never hit me. I had to go on the side of the road of the turn pike. I waited and hour before trying to start it again and it let me drive it back to Mazda and they lend me a lonner. I am so terrified of that car. They had that car damage in the lot and never did the inspection because that would have told them the car was no good. I went back to mazda on Thursday spoke to Crystal who informed me that I was going to get the car appraised to get another car as I was scared and did not want that car anymore. I am not trying to put my life on the line for a car. My life is worth more. I went to see the sales manager James explained to him how I was already in two hit and run accidents I saw myself getting into another accident and not able to control the car. He informed me that he did not know who told me that I could change the car when I have to finish paying for the car before I can get another car. Again I tried to inform him of the situation of being so scared of being in an accident as the car continues to be no good. He tells me to call the next day the service advisor and tell them to do a better job at fixing the car. I can not believe that he had no compassion what so ever. I was so appalled that he did not consider even the thought to help me. I can't believe it. I informed him that yes they can eventually find the problem but then the car is going to have another issue. He doesn't even care that it is costing mazda a lot of money to be fixing that car. Very sad that the place I considered to get a car from has not helped me at all. What kind of customer service is that?? My name Cecilia Nunez More
by cecnnz02
Employees Worked With
November 25, 2018
great service I had my first service done last week. Ray Gomez was incredible. He was professional, pleasant, thorough, efficient and provided excellent customer se I had my first service done last week. Ray Gomez was incredible. He was professional, pleasant, thorough, efficient and provided excellent customer service. I was completely satisfied and impressed. Timeliness of service and comfort of the waiting area was also a big plus for me. More
by ThelmaJ
Employees Worked With
Gomez,Ray
November 24, 2018
Great customer service and deals Ben and Bill were very helpful and knowledgeable. We were treated very well and given a great deal. I would recommend to all. Experience was great! Ben and Bill were very helpful and knowledgeable. We were treated very well and given a great deal. I would recommend to all. Experience was great!! More
by Deb Berry
November 24, 2018
Black Friday Surprise I visited the dealership not really wanting to buy a car but walked out with a beautiful new lease. All members of the staff were accommodating and a I visited the dealership not really wanting to buy a car but walked out with a beautiful new lease. All members of the staff were accommodating and a joy to work with. Thank you for all of your time and assistance. More
by rrcricketts
November 24, 2018
Kellie sheetz If you want excellent service, contact Kellie Sheetz at Mazda of Palm Beach. She was fantastic! She got me an awesome deal on my new truck. If you want excellent service, contact Kellie Sheetz at Mazda of Palm Beach. She was fantastic! She got me an awesome deal on my new truck. More
by B
Employees Worked With
Kellie Sheetz
November 24, 2018
Great experience! My husband and I had an amazingly smooth and stress-free buying experience with Mazda of Palm Beach. Brian was a great help as was everyone else invol My husband and I had an amazingly smooth and stress-free buying experience with Mazda of Palm Beach. Brian was a great help as was everyone else involved. Thank you all! More
by SamFerrari
Employees Worked With
Brian White
November 24, 2018
Amazing experience! My husband and I had a stress-free and wonderful buying experience with Mazda of Palm Beach. Brian was a incredibly helpful and accommodating salesman My husband and I had a stress-free and wonderful buying experience with Mazda of Palm Beach. Brian was a incredibly helpful and accommodating salesman, and I would definitely recommend anyone who is looking for a new car. Thanks soo much! More
by SamFerrari
Employees Worked With
Brian White
November 24, 2018
Excellent service Very friendly and helpful service. Very knowledgeable about all their cars and their features. They will really work with you for a price. Definitely Very friendly and helpful service. Very knowledgeable about all their cars and their features. They will really work with you for a price. Definitely recommend. More
by Kirten10
Employees Worked With
Brian White
November 24, 2018
Great deals and service By far the best service I have received from any of the South Florida Madza dealerships. I am excited for my journey with my new car! By far the best service I have received from any of the South Florida Madza dealerships. I am excited for my journey with my new car! More
by Jackner
Employees Worked With
Brian White
November 23, 2018
Ahhhhhhmaaaaaazzzzzzzing!!!!! Brian was thoughtful resourceful helped me stick within my budget he was amazing!!!!!!!!i would recommend him to anyone !!! Happiest day of my life!! Brian was thoughtful resourceful helped me stick within my budget he was amazing!!!!!!!!i would recommend him to anyone !!! Happiest day of my life!! Thank you Brian!!! Mazada! More
by Nina palucci
Employees Worked With
Brian White
