Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda of Roswell
Roswell, GA
3,635 Reviews
Mazda of Roswell serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2022 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have.
Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda Tribute, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice.
Mazda of Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,635 reviews
July 15, 2018
Friendly Customer Service We had a great experience here. We were taken care of and the entire process was incredibly smooth. Our salesperson was very knowledgeable and persona We had a great experience here. We were taken care of and the entire process was incredibly smooth. Our salesperson was very knowledgeable and personable. More
by RoswellRAV4
Verified Customer
Helpful July 14, 2018
Great experience The salesmen were very knowledgeable and pleasant to work with. They were very prompt once I reached out about a particular car. We are so happy with The salesmen were very knowledgeable and pleasant to work with. They were very prompt once I reached out about a particular car. We are so happy with our purchase! More
by La la
Employees Worked With
Terry Pittman, Bobby Mack
July 14, 2018
I needed a guide My only tangible objection was the need for a hand-holding guide to take me though the new digs. They're worth coming back just to ponder. Congrats! My only tangible objection was the need for a hand-holding guide to take me though the new digs. They're worth coming back just to ponder. Congrats!! And, oh yes, the service was, as always impeccable. More
by TENORZ
Employees Worked With
John Carney
July 14, 2018
Fast and efficient service I’ve been coming to this dealership for service for 13 years and would not consider going elsewhere, even for a few dollars less. I’ve akwaybeen treat I’ve been coming to this dealership for service for 13 years and would not consider going elsewhere, even for a few dollars less. I’ve akwaybeen treated well and the staff has never done anything to artificially increase my costs. More
by Bohara1957
Employees Worked With
John Carney, Robert Fine
July 13, 2018
A simple oil change ...didn't begin well. I changed my appointment over the phone & well I rolled up they couldn't find it. No problem, they graciously changed my oil any ...didn't begin well. I changed my appointment over the phone & well I rolled up they couldn't find it. No problem, they graciously changed my oil anyway. No big deal, except: 1) the service advisor who couldn't find my appointment came back to me later to say the problem had been found (software issue) and a ticket would be opened to get it fixed. That demonstrates a real dedication to problem-solving, which is what you need when you bring your car in for service. What's more, this reassured me that they sweat the details when it comes to customer engagement - they didn't want me to walk out the door with the impression that they were not in control of and concerned with the entire customer experience. Yeah, they _so_ get me. 2) I've had a recurring & intermittent problem that is annoying but not incapacitating. We've worked hard to solve it but no luck. The service advisor asked me if the problem had recurred since my last visit and even though I am tired of chasing a minor annoyance, I had to be truthful and answer yes. That prompted the service manager to come over & introduce himself, then arrange to schedule a return visit to go after the annoyance one more time - with a loaner while they look at it. Why? Because they hold to the belief that technical problems have technical solutions & won't give up! Stuff like this maintains my respect for Mazda & Mazda of Roswell at the near-stratospheric level. 3) I actually found myself smiling as I left...even though it was a simple oil change. Here's to every time things have gone perfectly (and therefore forgettably) on a service visit...and I'm satisfied that when things don't go smoothly (and therefore forgettably), this team is doing their utmost to keep me satisfied. More
by DonRoberto
Employees Worked With
Other Employees :
John Carney, Aliyah Taylor, Charlie Maldonado
July 13, 2018
Excellent knowlegs and superior customer service Everyone who I can in contact with were so amazing. Ben Mulicandov was very knowledgeable and treated me with utmost respect. My car was in the show Everyone who I can in contact with were so amazing. Ben Mulicandov was very knowledgeable and treated me with utmost respect. My car was in the showroom when I arrived!! So nice to go through without being the heat. State of the art process with everything on a flash drive and iPads! More
by Owner of Black Panther
July 13, 2018
Will always come back! Had a great experience, and as usual they went above and beyond to make me happy. I will be bringing back family and friends for sure! Had a great experience, and as usual they went above and beyond to make me happy. I will be bringing back family and friends for sure! More
by TJMACY
July 13, 2018
Does not keep their word Before walking into the dealership, we agreed to a purchase price for the vehicle I wanted. Dealer also agreed to accept payment with a credit card. A Before walking into the dealership, we agreed to a purchase price for the vehicle I wanted. Dealer also agreed to accept payment with a credit card. After arriving, I liked the vehicle, but they asked if I would consider financing because it would help them. The dealer then proceeds to screw up my financing (by entering the wrong SS#), and then they refuse to accept payment with my credit card. They insist it has to be check or cash. When I get upset and ask to speak with a manager, I am told they are too busy and no one can talk to me. Horrible customer service! No wonder car dealers get such a bad reputation. More
by Ash
July 13, 2018
Love the new look! I have used the service department previously while the dealership was under a remodel. I love the new upgrades! Everything looks clean and sleek! I have used the service department previously while the dealership was under a remodel. I love the new upgrades! Everything looks clean and sleek! I received the usual great service that I count on-I was in and out for an oil change in 45 minutes and the price is competitive with my local "quick oil change" store. I am driving over an hour to use Roswell Mazda because I love the people that staff their service department. Well done once again! More
by LYNN
Employees Worked With
July 13, 2018
Good experience Experience was good, sales person very professional and informative. Finance team explain all the numbers paperless was a bonus. Mazda CX 5 excellent Experience was good, sales person very professional and informative. Finance team explain all the numbers paperless was a bonus. Mazda CX 5 excellent product and fun to drive More
by 4 time owner
Employees Worked With
Julia Blalock
