Mazda of Roswell

Went out of their way to get me the right vehicle Chelsie was the best sales person we could’ve asked for. We live 2 hours away and wanted to be confident the van we found online was worth the trip an Chelsie was the best sales person we could’ve asked for. We live 2 hours away and wanted to be confident the van we found online was worth the trip and cost. She sent videos, test drive it for us and answered many questions. We would not have bought from Mazda of Roswell without her excellent and professional assistance. Anthony was also great help during the finance portion and made things easy to understand. More

Best Dealership I just purchased a new CX5, and everyone from start to finish, was great! I had special circumstances and everyone was kind and understanding, and I I just purchased a new CX5, and everyone from start to finish, was great! I had special circumstances and everyone was kind and understanding, and I never felt pressured to make a purchase, like I have at other dealerships. This is the 3rd car I have purchased from Mazda of Roswell and each experience was great. I have already referred friends to them and will continue to do so. More

Bobby Mack! I came across this genesis coupe online and just happened to notice that it was at a dealership that a good friend worked at (Alex Tran). So I asked h I came across this genesis coupe online and just happened to notice that it was at a dealership that a good friend worked at (Alex Tran). So I asked him his thoughts on the car and the first and only thing he said was, “you HAVE to come see this”. Next day I went in to give it a look and my bay Tran hooked me up with Bobby Mack. Bobby was hilarious and was very strait forward with me, which I liked. He gave off the vibe of a good friend and made my first car negotiation a breeze. Needless to say I was impressed enough that I returned the next day and purchased the car. Very much a determined atmosphere is this dealership, only complaint is the finance guy was supposed to overnight important documents to me and it took a week to get them. More

Excellent and quick 5,000 mile check-up. Took me at the appointed time and indicated it would take about an hour. Completed 1 minute before the hour was up. Car was cl 5,000 mile check-up. Took me at the appointed time and indicated it would take about an hour. Completed 1 minute before the hour was up. Car was cleaned and ready to go. Also in discussions the agent provided additional information on how to care for the car. More

Nice facility, staff and car comes back clean and repaired . We have three Mazdas. All have been serviced in Roswell reliably without needing repeat trips. . We have three Mazdas. All have been serviced in Roswell reliably without needing repeat trips. More

Would recommend this dealer with some precautions I bought a 2018 Mazda CX-9 GT. Initially they promised me a fixed monthly payment on which we agreed on it and I also confirmed that the decided price I bought a 2018 Mazda CX-9 GT. Initially they promised me a fixed monthly payment on which we agreed on it and I also confirmed that the decided price of the car won't change as it was a Sunday and the banks were closed so they told me to come on Monday to finish the loan paperwork. When I went the next day, Louis came to me telling me that my interest got higher and my monthly payments will go up and they refused to sign the deal according to previously decided numbers. They put a lot of hard inquiries on my credit report which screwed up my overall credit. If they cannot promise something then they should not jump to numbers just to sell the car and get their commissions. I would suggest to all the future customers to record all the conversations between you and the sales representative as proof so they don't change their statements, just be aware. They also owed me a remote engine start installation which I have call them several times to get me an appointment for installation. This clearly states that once they sell the car to you, they stop caring about you. They finally got the price closer to what we had agreed to at the first time but it took a lot of hassle and negotiation which proves bad customer service. More

Average experience People were amazing but I had to wait 2 hrs for nothing. I confirmed twice about documents and finance before going to dealership to get car delivery People were amazing but I had to wait 2 hrs for nothing. I confirmed twice about documents and finance before going to dealership to get car delivery at 8PM. People made me wait for 2 hrs saying you would be called in minute. I took Uber to get car but when I asked around 9:30pm then they said if I can make it next day. I thought to move away from deal but then I made it next day. Please don’t make customer wait for nothing. It gives pretty bad experience!! Other than that test experience was good! More

I have a car i had a very pleasant experience shopping at Mazda of Roswell, Salesman was courteous and answered all my questions, It will be awhile before I get a i had a very pleasant experience shopping at Mazda of Roswell, Salesman was courteous and answered all my questions, It will be awhile before I get another car but I definitely would go back to this dealership. More

Excellent Service and Price!!! John was very helpful as our Service Advisor and the prices were surprisingly lower than I expected. Also, the dealership is very modern and clean. E John was very helpful as our Service Advisor and the prices were surprisingly lower than I expected. Also, the dealership is very modern and clean. Everything about our first experience exceeded our expectation. More

Awesome & accomodating service center My service rep, was very helpful. I believe the young mans name with the glasses was John. He gave me an approximate wait time & he was right on the m My service rep, was very helpful. I believe the young mans name with the glasses was John. He gave me an approximate wait time & he was right on the mark! I am very happy about the service I received at mazda of Roswell! More