Mazda of Roswell

Nice facility, staff and car comes back clean and repaired . We have three Mazdas. All have been serviced in Roswell reliably without needing repeat trips. . We have three Mazdas. All have been serviced in Roswell reliably without needing repeat trips. More

Excellent and quick 5,000 mile check-up. Took me at the appointed time and indicated it would take about an hour. Completed 1 minute before the hour was up. Car was cl 5,000 mile check-up. Took me at the appointed time and indicated it would take about an hour. Completed 1 minute before the hour was up. Car was cleaned and ready to go. Also in discussions the agent provided additional information on how to care for the car. More

Would recommend this dealer with some precautions I bought a 2018 Mazda CX-9 GT. Initially they promised me a fixed monthly payment on which we agreed on it and I also confirmed that the decided price I bought a 2018 Mazda CX-9 GT. Initially they promised me a fixed monthly payment on which we agreed on it and I also confirmed that the decided price of the car won't change as it was a Sunday and the banks were closed so they told me to come on Monday to finish the loan paperwork. When I went the next day, Louis came to me telling me that my interest got higher and my monthly payments will go up and they refused to sign the deal according to previously decided numbers. They put a lot of hard inquiries on my credit report which screwed up my overall credit. If they cannot promise something then they should not jump to numbers just to sell the car and get their commissions. I would suggest to all the future customers to record all the conversations between you and the sales representative as proof so they don't change their statements, just be aware. They also owed me a remote engine start installation which I have call them several times to get me an appointment for installation. This clearly states that once they sell the car to you, they stop caring about you. They finally got the price closer to what we had agreed to at the first time but it took a lot of hassle and negotiation which proves bad customer service. More

Average experience People were amazing but I had to wait 2 hrs for nothing. I confirmed twice about documents and finance before going to dealership to get car delivery People were amazing but I had to wait 2 hrs for nothing. I confirmed twice about documents and finance before going to dealership to get car delivery at 8PM. People made me wait for 2 hrs saying you would be called in minute. I took Uber to get car but when I asked around 9:30pm then they said if I can make it next day. I thought to move away from deal but then I made it next day. Please don’t make customer wait for nothing. It gives pretty bad experience!! Other than that test experience was good! More

I have a car i had a very pleasant experience shopping at Mazda of Roswell, Salesman was courteous and answered all my questions, It will be awhile before I get a i had a very pleasant experience shopping at Mazda of Roswell, Salesman was courteous and answered all my questions, It will be awhile before I get another car but I definitely would go back to this dealership. More

Excellent Service and Price!!! John was very helpful as our Service Advisor and the prices were surprisingly lower than I expected. Also, the dealership is very modern and clean. E John was very helpful as our Service Advisor and the prices were surprisingly lower than I expected. Also, the dealership is very modern and clean. Everything about our first experience exceeded our expectation. More

Awesome & accomodating service center My service rep, was very helpful. I believe the young mans name with the glasses was John. He gave me an approximate wait time & he was right on the m My service rep, was very helpful. I believe the young mans name with the glasses was John. He gave me an approximate wait time & he was right on the mark! I am very happy about the service I received at mazda of Roswell! More

Good experience with sales associate n other Mazda team First time Mazda car buying was a good experience with sales associate, Phillip, Mgr, Otis, and Anthony in Finance Dept. However, I wish Madza offe First time Mazda car buying was a good experience with sales associate, Phillip, Mgr, Otis, and Anthony in Finance Dept. However, I wish Madza offered a short course on all the capabilities, or offered a tutorial on cd to keep. Frustrating. Joan Leslie More

Reliable dealer We feel very comfortable. Not like other dealers that try to push you to purchase a car. Very knowledgeable on cars. Will definitely recommend to my We feel very comfortable. Not like other dealers that try to push you to purchase a car. Very knowledgeable on cars. Will definitely recommend to my friends and families. More

Best Service Centre!~ The staff are always friendly and courteous at Mazda of Roswell. They keep my informed every step of my service with them. Nicholas Carrara is great. The staff are always friendly and courteous at Mazda of Roswell. They keep my informed every step of my service with them. Nicholas Carrara is great. I don't think I've ever been to a car service centre and felt more comfortable - not feeling ripped off as a woman who knows absolutely nothing about cars. I highly recommend Mazda of Roswell! More