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McCluskey Chevrolet

Cincinnati, OH

4.1
1,583 Reviews
The McCluskey Chevrolet Difference: we will do our best to provide you and your family with the most exceptional sales and service experience that you have ever had. Please review our list of customer amenities below to get a sense of just how committed we are to exceeding your expectations. We will make sure you're completely satisfied with the value and price that you receive...we're so confident that we will save you money on your next vehicle that we'll pay you $500 if we don't. In service we'll beat any competitor's price...or our service is free to you! Lastly, if your credit has been challenged during the Great Recession...we WILL get your credit approved and help you start re-establishing your good credit rating! If I can ever be of any assistance please feel free to call me directly at 513-679-9179 or send an e-mail to keith@mccluskey.com Thank you for the opportunity to prove how much we value your business, Keith McCluskey Owner McCluskey Chevrolet
Contact Dealership

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 1,584 reviews

April 20, 2026

Excellent. They work with me to resolve both of my issues Both issues are now resolved to my satisfaction More

by toolguy22
Recommend Dealer
Yes
Employees Worked With
Savannah Large
Apr 24, 2026 -

McCluskey Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2026

Nice, knowledgeable. Did not try to oversell. The service manager was helpful. But I did not enjoy Kyle trying to get us to trade in our car for a new suburban the last t More

by barb.keefe
Recommend Dealer
Yes
Employees Worked With
The service manager but I can remember his name. He has glasses and is maybe in his 50s?
Apr 24, 2026 -

McCluskey Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2026

When i arrived in the evening, the advisors were backed up. They clearly were tired. They had no umph about them even with 4 other clients standing around and cars out the garage. It was 2 ladies who's des More

by SPRINGS.DOMINIQUE
Recommend Dealer
Yes
Employees Worked With
Curtis
Apr 24, 2026 -

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2026

Took an hour and a half for oil change, and tire rotation. Please an inspection. More

by Rickcordy2
Recommend Dealer
Yes
Apr 24, 2026 -

McCluskey Chevrolet responded

We really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (513) 741-1111.

April 20, 2026

It took a week to fix but the warranty only covered 3 days rental. The warranty is the problem.. Josh was great.... More

by nosanyti64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh.....
Apr 24, 2026 -

McCluskey Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. Here at McCluskey Chevrolet Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (513) 741-1111 to discuss ways we can better serve you in the future.

April 20, 2026

Awesome experience today, this was a last second change from other dealership. BJ,SR service advisor helped me greatly. More

by mlspaulding01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Smith
Apr 24, 2026 -

McCluskey Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2026

Communication was terrible. Dropped off car on 4/13 as arranged per BJ Smith. I checked in my car with Ed (service bay). He apparently didn't understand what I needed. I did tel More

by robert.filmlook
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Smith, Ed
Apr 24, 2026 -

McCluskey Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. Here at McCluskey Chevrolet Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (513) 741-1111 to discuss ways we can better serve you in the future.

April 20, 2026

I was embarrassed for the service advisor team. Their manager read them the riot act while customers were waiting. I don’t Need to see how the sausage is made. Don’t pull your people over during More

by haroldmikesizemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Smith
April 20, 2026

Larry is outstanding Tech. only recommends what really is needed. Always looks after the customer. More

by bruce_bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

McCluskey Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2026

Treated like a king! ! Quick in and out service and everything done right the first time..car came in clean and went out clean.what else can you say. More

by elleryberlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig knisley
Apr 24, 2026 -

McCluskey Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

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