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McCluskey Chevrolet

Cincinnati, OH

3.2
571 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 571 reviews

September 09, 2021

Tony B went above and beyond finding us the right truck. I will be sending friends and family his way for sure. Thanks Tony we appreciate you More

by karie1465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony B
Sep 14, 2021 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle Karie!

September 08, 2021

Very nice and understanding. Would recommend anyone to go there for a new car. They have great prices on all new and used cars. Great More

by Dannyblankenship26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dirheimer, Adam Simon
Sep 10, 2021 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 07, 2021

This place is a joke rude liars and garbage vehicles they run your credit in house telling you that it don't affect your credit score and then it does. So asked to talk to a sales manager who got nasty and r More

by Aw33oh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Shepherd, Dan Hoffman
Sep 08, 2021 -

McCluskey Chevrolet responded

We are sorry for the way that you felt about your experience at our dealership. We run credit once a customer gives us their personal information and it's what's needed from a lender standpoint in order to determine an approval and what the terms and conditions of the approval might be - from the l ender. We had permission to run your credit. You even called Equifax while you were here in order to "lift" your credit freeze from that bureau in order for us to proceed further with the process indicated above.

Sep 08, 2021 -

Aw33oh responded

No i did not call them lmao i asked before i opened the lock not freeze so get it right before you lie genius and will it affect my credit score and your sellsman said no no it wont its just in house and i was are you sure cause we arent even sure we buying a car but he again said no it wouldn't but keep up the lies thats all your good for now i see why you have horrible reviews 🤣🤣🤣

August 29, 2021

I saw a used vehicle online, I call them to confirm that they had it and they said yes. I went ahead and set an appointment. When I got to the place, the salesman that was assigned to me was nothing but he More

by JG
Recommend Dealer
No
Employees Worked With
Pat
Sep 04, 2021 -

McCluskey Chevrolet responded

We appreciate your honest review. As a dealership with multiple locations, we do have to move vehicles from lot to lot based upon a customer's interest. We apologize for the delay in the sales rep getting back with you within the 1 hour time frame (it may have taken a bit longer to get the vehicle than anticipated/availability of a logistics driver to pick it up etc), which is why you received a reach out a bit later - plus, if another customer arrived on premises (likely) during this time frame, he was probably working with/assisting another customer, and couldn't reach out until he did to you. As far as the damage was concerned, that aspect could have occurred after the photo was taken, and once you had driven the vehicle and if you were interested, that could have perhaps been an element that we fixed for you as it sounds like it was a minor cosmetic item. Again, we are sorry for the way that you were made to feel. If you still have an interest in that vehicle, or another one, please call our sales appointment setting team at 513 741 1111.

August 29, 2021

Only place I’ll ever buy a vehicle.Donate is by far the best salesman I’ve ever dealt with! More

by ama131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donate
Sep 04, 2021 -

McCluskey Chevrolet responded

We appreciate you taking the time to give us, and Dontae, a great review. He's a valued team member here, and when you're happy - we are as well! We look forward to serving you again in the future!

August 28, 2021

The best experience I’ve ever had at a dealership! Didn’t spend my whole day! More

by Becky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent George
Sep 04, 2021 -

McCluskey Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction Becky. Thank you again for choosing McCluskey Chevrolet, and we hope to you have a great day!

August 14, 2021

Will Resor, my sales guy, was an absolute champ! Very helpful, knowledgeable, and NO pressure throughout! In fact, every one that was involved while I was buying my dream truck was absolutely awesome More

by Owlishhunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Resor
Aug 17, 2021 -

McCluskey Chevrolet responded

Our team is committed to providing each of our guests with the best automotive experience. Thank you for choosing McCluskey Chevrolet, INC. and we hope to see you again!

August 10, 2021

I took my car in Monday morning for an appointment at 1:30pm. When scheduled a car loaner was requested at that time. Ryan stated it wasn’t listed on the paperwork for initial setup. I received my loaner More

by Mollymm5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Aug 17, 2021 -

McCluskey Chevrolet responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, McCluskey Chevrolet, INC. (513) 741-1111

Aug 17, 2021 -

Mollymm5 responded

I will never bring a vehicle or buy a vehicle from you. You didn’t even address all the issues with the vehicle. Complete waste of my time!

August 09, 2021

Don't buy a car or service your car here! More

by Fabhair13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy in service
Aug 17, 2021 -

McCluskey Chevrolet responded

We are truly sorry that you feel this way. We do not have your full name in this review so we have no way of checking any "history" that we may have on file with a recent visit. If you issue was service related you can call 513 697 5200 to speak with a team member, and if it was sales related, you can call 513 741 1111.

July 27, 2021

About a month ago I had a 2017 dodge ram with 40,000 miles in excellent condition and sold it to McCluskey Chevrolet and a return I bought a 2013 Ford focus that was supposed to have the free lifetime m More

by Kcrowe5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Issacs
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