Tim Shaw
Tim Shaw at McCluskey Chevrolet

Tim Shaw

Service Manager

McCluskey Chevrolet

9673 Kings Auto Mall Road
Cincinnati, OH 45249

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4.2
175 Reviews
4.2

175 Reviews

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175 Reviews of Tim Shaw

June 30, 2026

Dealership Rating
Employee Rating

Josh and Savanah excellent service representatives. They helped me get the lowest cost with the best value More

by Mark Soberano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Dozier

Jul 01, 2026

McCluskey Chevrolet responded

Mark, thank you for your kind review; we are happy to pass along your comments to the team here at McCluskey Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2026

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Employee Rating

I took my car in Chris on Thursday, June 18 I dropped it off because they supposed to perform the service on June 19. I called Friday morning check the status. I didn’t receive it. I answer I looked on the More

by alesia508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 29, 2026

Dealership Rating
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I was very happy that the oil change and tire rotation was done while I was working. They came to my location and took care of everything! More

by regina.heller71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Dozier

June 25, 2026

Dealership Rating
Employee Rating

You guys did an excellent job on my car. It looks like new again. Thanks More

by ANDREBROWN513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

McCluskey Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2026

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I purchased a used 2025 Mini Cooper 1 week ago, and noticed a front end shake that could be a wheel balance issue. I drove the vehicle to McCluskey Chevrolet without an appointment and the service dep More

by dealerrater.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Shepherd, Mark Hiltz

Jun 21, 2026

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2026

Dealership Rating
Employee Rating

The staff was courteous and efficient. I'll continue to bring my Malibu there for service in the furture. More

by sgtk64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Dozier

Jun 21, 2026

McCluskey Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2026

Dealership Rating
Employee Rating

First time here and was very pleased with service dept transferred from Buick dealer where I wasn’t happy at all so hopefully Iam here More

by rlcraeger63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Dozier

Jun 12, 2026

McCluskey Chevrolet responded

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2026

Dealership Rating
Employee Rating

I have decided to bring my vehicle to McClusky for its service. Although I haven't found what I consider a "good' experience at other establishments so far, I really liked many things about McClusky and h More

by MITCHC.CROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

McCluskey Chevrolet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2026

Dealership Rating
Employee Rating

I have decided to bring my vehicle to McClusky for its service. Although I haven't found what I consider a "good' experience at other establishments so far, I really liked many things about McClusky and h More

by MITCHC.CROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

McCluskey Chevrolet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2026

Dealership Rating
Employee Rating

The sales team is excellent. The service department is awful! Had to fight for three weeks to prove the “power train warranty “ they promised me as supposed to be covered. Lost a More

by mstarnes1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Dozier

Jun 11, 2026

McCluskey Chevrolet responded

We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (513) 741-1111 at your earliest convenience to discuss how we can turn this experience into a positive one.

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