McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Initial Issue caused by initial technician still not fixed - sounds and loss of power still present. Final cost at the end of service 57% higher than initial estimate cost given. Was forced to take out fixed - sounds and loss of power still present. Final cost at the end of service 57% higher than initial estimate cost given. Was forced to take out financial loan to cover cost of visit, despite issue still remaining. Car remains unsafe to drive on highway due to loss of power during acceleration. All commutes remain twice as long due to limitation to surface-street travel only. I am beyond furious with my experience. More
Savannah made me feel like she was on it, which was awesome. I also feel like the waiting area is just super fun and a great place to hang while waiting for the car. It went fast! awesome. I also feel like the waiting area is just super fun and a great place to hang while waiting for the car. It went fast! More
I came in for an oil change and asked for my turn signal to be checked, but that concern wasn’t properly addressed, which was frustrating. The wait time was also much longer than expected, especially since to be checked, but that concern wasn’t properly addressed, which was frustrating. The wait time was also much longer than expected, especially since I was there for a few hours. There seemed to be some confusion among staff, and I had to follow up on items I initially requested. While everyone was polite, the overall experience felt unorganized and inefficient. I’d appreciate better communication and more attention to customer concerns in the future. More
We have had a great experience with the service there they got a car in at a timely manner give us a loaner took care of the problem. We were very happy and I know they’re there if we need them. they got a car in at a timely manner give us a loaner took care of the problem. We were very happy and I know they’re there if we need them. More
Haven't fixed vibration problem still waiting on Savannah or Joanna to call me about problem Savannah said she would call me by noon today still waiting on call or Joanna to call me about problem Savannah said she would call me by noon today still waiting on call More
The sales team is excellent. They tell you all about the lifetime warranty. And the loanar cars you get for service, but then when you have an issue, the service department does They tell you all about the lifetime warranty. And the loanar cars you get for service, but then when you have an issue, the service department does nothing to help you. And never has a loanar car. More
They made the accommodations needed for us to purchase a truck for our son who is in the military on deployment and couldn't be there to sign paperwork truck for our son who is in the military on deployment and couldn't be there to sign paperwork More



