Mark Hiltz
Mark Hiltz at McCluskey Chevrolet

Mark Hiltz

Finance

McCluskey Chevrolet

9673 Kings Auto Mall Road
Cincinnati, OH 45249

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4.7
31 Reviews
4.7

31 Reviews

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31 Reviews of Mark Hiltz

July 31, 2026

Dealership Rating
Employee Rating

I am very impressed how Jayla at Mcclusky handled all of the Gmc customers with white glove service. I didn’t have high expectations of getting great service, but I am a customer for life now. Big thanks to More

by TOSDOG80
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're thrilled Jayla exceeded your expectations and provided the white-glove service you deserve. We'll be sure to share your kind words with her. Thank you for trusting McCluskey—we're honored to have earned a customer for life!

July 28, 2026

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They do the job right the first time. Appointments done in timely manner. People are friendly. More

by auntfronia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your kind review! We're happy to hear your service was completed right the first time and in a timely manner. We appreciate your trust in McCluskey and look forward to seeing you again!

July 18, 2026

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Everything went well until I was taken to OnStar. ..The female working there was very unprofessional, would not identify herself, gave me no info.She acted as though I was wasting her time..Eye Rolls More

by kimberlylbaker1259
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Hacker

July 18, 2026

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Quick in and and out ,everyone worked together to get me what I wanted. Love the kids area More

by cobrasecurity.sr
Sales Price Transparency
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Recommend Dealer
Yes
Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your great review! We're glad our team worked together to make your buying experience quick, easy, and successful. We're also happy to hear your family enjoyed our kids' area! Congratulations on your new vehicle, and thank you for choosing McCluskey!

July 15, 2026

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They helped me out when i needed a car. Great customer service, reliable, and easily available More

by MIGUEL_DELACRUZ3391
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're so glad we could be there when you needed a vehicle most. Providing reliable service, exceptional customer care, and making the car-buying process as easy and convenient as possible is what we strive for every day. We truly appreciate your kind words and your trust in McCluskey Chevrolet Buick GMC. Thank you for choosing us, and we hope you enjoy your new vehicle for many miles to come. Welcome to the McCluskey family! We look forward to serving you again in the future.

July 08, 2026

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Quick and excellent care for my vehicle. Service attendant was efficient and listened to concerns and completed only what was asked of him. More

by rphipps229
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Recommend Dealer
Yes

Other Employees Tagged: Gary Dozier, Chris Hacker , Tim Shaw

June 30, 2026

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I took my car in Chris on Thursday, June 18 I dropped it off because they supposed to perform the service on June 19. I called Friday morning check the status. I didn’t receive it. I answer I looked on the More

by alesia508
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Gary Dozier, Chris Hacker, Josh Billings , Tim Shaw, Adam Simon

Jul 02, 2026

McCluskey Chevrolet responded

We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (513) 741-1111. We look forward to hearing from you.

June 18, 2026

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I purchased a used 2025 Mini Cooper 1 week ago, and noticed a front end shake that could be a wheel balance issue. I drove the vehicle to McCluskey Chevrolet without an appointment and the service dep More

by dealerrater.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Shaw, Karen Shepherd

Jun 21, 2026

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2026

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Great customer service, reasonable, dependable. ! Very happy I made the choice! I wouldn’t have do any other way.! Heather was a very great representative! More

by chakia_c
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Dirheimer, Gary Dozier , Don Butts, Mike Drescher, Victoria Franklin, Greg Halko, Richard Heimbrock, Heather Jamison

Jun 05, 2026

McCluskey Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at McCluskey Chevrolet Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

May 17, 2026

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Employee Rating

No pressure, proper communication, effective and effecting team. They had the Truck I wanted, handled everything throughout the entire process professional, and respectively. Ethan was outstanding, More

by kberry5140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Billings , Ethan

May 22, 2026

McCluskey Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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