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McCombs Ford West
San Antonio, TX
2,087 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,087 reviews
April 02, 2021
I want to say first and foremost Sierra was totally awesome from the first moment she answered my online inquiry! I cannot thank this team any more from the bottom of my heart. Sierra and her superviso awesome from the first moment she answered my online inquiry! I cannot thank this team any more from the bottom of my heart. Sierra and her supervisor even advocated for me with my previous dealership and went above and beyond to get us in the new car!!!! The purchase was everything I could have asked for and more. They even negotiated the terms twice to get us a lower monthly payment and I appreciate that so much in times like this! 10 out of 5 stars! Sierra gave me a Phenomenal customer experience. More
by samnicolem058
Employees Worked With
Douraid Abdulmajeed, Sierra Palmer
March 31, 2021
James Cyriac was very helpful, friendly, knowledgeable, understanding our needs and budget, and got us into what we wanted. Made it happen for us and we were in and out of there in record time. Thank You understanding our needs and budget, and got us into what we wanted. Made it happen for us and we were in and out of there in record time. Thank You James and McCombs Ford West. Would not use any other dealership. More
by mimi
Employees Worked With
Henry Finley General Manager, Douraid Abdulmajeed
March 31, 2021
Thank You Daniel!! He is nothing short of amazing. Epitome of customer service and worked so hard to help this Mama get into the Mustang she wanted!! Really cannot say enough about how genuine and har Epitome of customer service and worked so hard to help this Mama get into the Mustang she wanted!! Really cannot say enough about how genuine and hard working he is. He truly went above and beyond to help me. You the best Daniel!! More
by bethannie_hernandez
Employees Worked With
Daniel Salinas
March 28, 2021
Daniel really showed us great customer service today! He was extremely friendly and patient and he got the deal done quickly! Thank you for your time today and for our new vehicle! was extremely friendly and patient and he got the deal done quickly! Thank you for your time today and for our new vehicle! More
by brittany_morgan26
Employees Worked With
Douraid Abdulmajeed, Daniel Salinas
March 26, 2021
The best sales person Mr Daniel did a wonderful job we walked out with 2 vehicles at great prices. He answered all and any questions with with great pride and honesty. If your looking for a new or used ve walked out with 2 vehicles at great prices. He answered all and any questions with with great pride and honesty. If your looking for a new or used vehicle he is the one to help you out. More
by gloria_armendariz
Employees Worked With
Daniel Salinas
March 24, 2021
Thanks Pat and team at McCombs Ford West for your great service!! I appreciate you making my car buying experience so smooth! I will definitely recommend you to family and friends! Keep up the great work! service!! I appreciate you making my car buying experience so smooth! I will definitely recommend you to family and friends! Keep up the great work! More
by Dinas316
Employees Worked With
March 23, 2021
Oscar Lopez did an OUTSTANDING job! Was really out paper work and ask in under 1 hour. Only downside was car detail was horrible! Seats still stained, carpet dirty, no wax. Really looked like the inside did work and ask in under 1 hour. Only downside was car detail was horrible! Seats still stained, carpet dirty, no wax. Really looked like the inside didn't get touched. Buuuuuuuuut that isn't Oscar's fault. Those detailing the cars need a class on how to prep sold cars. More
by hollywood3479
Employees Worked With
Oscar Lopez
March 22, 2021
My service rep, Michael, did a great job. The service department sent a confirmation in a timely manner, I was able to drop off my vehicle on time and the intake process was fast and easy. In addition, department sent a confirmation in a timely manner, I was able to drop off my vehicle on time and the intake process was fast and easy. In addition, the Sevice department was able to get things done in a single day saving me the cost of a rentalOverall experience was excellent thanks to Michael and the entire staff. More
by Maj_wryan
Employees Worked With
Michael
March 21, 2021
Great experience and wonderful customer service! Daniel was very professional and friendly. He took his time while I test drove several vehicles and helped me find the perfect truck for me! was very professional and friendly. He took his time while I test drove several vehicles and helped me find the perfect truck for me! More
by Robin
Employees Worked With
Daniel Salinas
March 18, 2021
Great service they stayed an hour an 30 minutes after closing time with me to make sure I took the car home the same day. I’m glad I chose to go with them in getting my first car🙏 closing time with me to make sure I took the car home the same day. I’m glad I chose to go with them in getting my first car🙏 More
by Cynthia.C999
Employees Worked With
Sierra Palmer
