McCombs Ford West

Perfect score till we got to the end and the rating changed. I enjoyed being there and dealing with Paco, i. I was looking for a ford ranger online and was helped with every question and was told Paco was I enjoyed being there and dealing with Paco, i. I was looking for a ford ranger online and was helped with every question and was told Paco was the man to deal with. He took care of me from the minute i got there. We made a deal talked about my trade-in back and forth and in no time we made a deal. Everything went perfect, everyone helped and was helpful until we got to signing . Me and Paco had talked about every detail of the deal, we changed the wheels from 18" to 17" and a couple of other details i just asked when signing if the price could be changed since the wheels are smaller and here comes the person [TONY GOMEZ] that in a split second made me and my wife want to get up and leave . IF i buy my wife an escape that she's been wanting and i do go in there to deal with Paco, if TONY is involved im walking out. His attitude is not going to work for a second time with me. More

Great customer service from Shayan G. Shayan G. Was very helpful in the service we needed. We knew what we were looking for took his time to listen on what type of vehicle we wanted. Alway Shayan G. Was very helpful in the service we needed. We knew what we were looking for took his time to listen on what type of vehicle we wanted. Always great customer service from all Ford employees. Thku. More

Excellent experience! GREAT experience with Richard Kroll. I definitely recommend this highly Professional sales Representative for your next purchase. He goes above and be GREAT experience with Richard Kroll. I definitely recommend this highly Professional sales Representative for your next purchase. He goes above and beyond. Thanks Richard!! I will return. More

Thanks to all. From online services to working with sales at the dealership, without exception, all were very professional, courteous, and made every effort to ensur From online services to working with sales at the dealership, without exception, all were very professional, courteous, and made every effort to ensure our purchasing a new Ford 150 was smooth. JD (Majid Tabrizy) went above and beyond expectations! He did an excellent job explaining the features of the Lariat we purchased, and was very professional and extremely helpful during the purchase process. He was patient and ensured he answered all of our questions. He gave both my wife and I a gift of a new Ford hat. When leaving he washed our car before we left with our new purchase. That's service! Also, in finance, Jason Manko is a truly exceptional employee. Going through finance is not considered a pleasant experience, but Jason is one of a kind. A true professional who puts you at ease, very personable, friendly, and extremely good at his job! More

Great experience Salesman very knowledgeable about vehicles and options. Everyone was professional and courteous throughout the process. Shorter time from test driv Salesman very knowledgeable about vehicles and options. Everyone was professional and courteous throughout the process. Shorter time from test drive through financing than previous experiences at other dealers. More

2019 Ford F-150 Kudos to Red McCombs Ford but mostly George Garza. He was sooo nice and continues to be soooo helpful. This vehicle purchase was an overall great ex Kudos to Red McCombs Ford but mostly George Garza. He was sooo nice and continues to be soooo helpful. This vehicle purchase was an overall great experience for us. More

AWESOME DEALERSHIP! Jason is an asset to your company. He is very professional and polite. Jason know how to deal with people very well. He has a great personality. I wil Jason is an asset to your company. He is very professional and polite. Jason know how to deal with people very well. He has a great personality. I will do business will Jason again. More

Excellent service with LG I went in needing to trade my 2 door Jeep in for a family vehicle since I am currently 37 weeks pregnant. LG greeted me outside with a friendly welco I went in needing to trade my 2 door Jeep in for a family vehicle since I am currently 37 weeks pregnant. LG greeted me outside with a friendly welcome before I even made it to the door. I had a list of vehicles I wanted to look at and he very patiently walked me through my best options. LG led me to the perfect vehicle being patient with me , letting me drive multiple vehicles and answering all my questions. He spent all day with me helping me out and we eventually came to an agreement on the Ford Explorer. I absolutely love this vehicle and think it will hold up great with adding a newborn and a car seat. Everyone was so friendly there and made great conversation while I was waiting ! Thank you LG for your patience and friendly service! More

Five time loyal customer Great job once again. Thank you Roland and to your sales manager and finance team for making it happen. We are thankful and pleased with our purchase. Great job once again. Thank you Roland and to your sales manager and finance team for making it happen. We are thankful and pleased with our purchase. More

Just needed a helping hand . So frustrated with other car dealerships should’ve went to the Red McCombs drive away first lesson learned Robert was very helpful very calm very . So frustrated with other car dealerships should’ve went to the Red McCombs drive away first lesson learned Robert was very helpful very calm very positive great sense of humor Financing department was quick easy in and out really appreciated that great job New management Ernest More