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McCombs Ford West
San Antonio, TX
2,102 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,102 reviews
June 29, 2019
Looking for another vehicle Love my car thank u Luis Torres for your patience with me had gone to a previous dealership didn't find what I wanted came to McCombs and found exactl Love my car thank u Luis Torres for your patience with me had gone to a previous dealership didn't find what I wanted came to McCombs and found exactly what I wanted thanks to Luis More
by Jessejt35
Employees Worked With
Luis Torres
June 29, 2019
One of the easier experiences I've had in purchasing a vehic LG Winfrey was my used car sales person at McCombs Ford West and I purchased a 2018 Ford F150 Lariat. The truck should be a fine vehicle once all the LG Winfrey was my used car sales person at McCombs Ford West and I purchased a 2018 Ford F150 Lariat. The truck should be a fine vehicle once all the issues are addressed and fixed. It came as Pre Owned Certified which thankfully gives me lots of warranty to use. LG Winfrey has done a lot to make me a satisfied customer and I recommend him to anyone needing a used car or truck. More
by Jamalama
Employees Worked With
LG Winfrey
June 28, 2019
Terry Ross is the boss Mr Terry did an amazing job helping me find exactly what I was looking for and at a great price too. 11 out of 10 would recommend. Mr Terry did an amazing job helping me find exactly what I was looking for and at a great price too. 11 out of 10 would recommend. More
by No
Employees Worked With
Terry Ross
June 24, 2019
Exceeded expectations Our salesman, JD, was very attentive, helpful, friendly, direct and honest. We very much appreciate how stress free he made our car buying experience. Our salesman, JD, was very attentive, helpful, friendly, direct and honest. We very much appreciate how stress free he made our car buying experience. Thank you, Majd! More
by Very satisfied
Employees Worked With
Art, Majd Tabrizy
June 23, 2019
Customer service was great Went in with a friend hoping he'd have an appointment setup, and walked out with a '19 gt. Joe was great, not pushy whatsoever, helped me look at a co Went in with a friend hoping he'd have an appointment setup, and walked out with a '19 gt. Joe was great, not pushy whatsoever, helped me look at a couple before settling on the one I got, very patient and helpful. I'd reccomend them to a friend More
by Kkavalau
Employees Worked With
Joe Thornton
June 23, 2019
An Awesome buying experience with Toya Steward My total buying experience was well worth my time and money. Was not planning to purchase a ford. My suv in the past we’re Escalades. 1999-2004.. I am My total buying experience was well worth my time and money. Was not planning to purchase a ford. My suv in the past we’re Escalades. 1999-2004.. I am not disappointed. Thanks to toya and her sales knowledge. More
by PastorGil
Employees Worked With
Toya Steward, Jon Higginson, Ashraf Btoush
June 20, 2019
Customer service Great customer service friendly and very attentive explain everything very well and answered all the concerned we had and he also has a very beauti Great customer service friendly and very attentive explain everything very well and answered all the concerned we had and he also has a very beautiful adittuted towards his customers makes them feel very welcoming I’m glad u have people there like him to help people out great job keep up the good work More
by Carguy,cristina1954
Employees Worked With
Joe Thornton
June 19, 2019
Great experience Staff was Very friendly, knowledgeable and their willingness to help in anyway they could. Second vehicle we have bought from them and will back for a Staff was Very friendly, knowledgeable and their willingness to help in anyway they could. Second vehicle we have bought from them and will back for a vehicle for my son. More
by Williams5
Employees Worked With
Ashraf Btoush
June 13, 2019
New Car Purchase (almost) My wife and I went to this dealership to purchase a new 2019 Ford Edge. After having an extremely positive interaction with the salesperson, Toya, we My wife and I went to this dealership to purchase a new 2019 Ford Edge. After having an extremely positive interaction with the salesperson, Toya, we were escorted back to the finance office. Prior to this step, I informed our salesperson that I was not interested in the extended warranty, but understood the finance employee would need to explain it as an option. I expressed my concern that I did not want to be sold to or for the warranty to be pushed on us. When we went into the finance office, we filled out all paperwork except for the final purchase order. The finance worker, Josh, explained the warranty and GAP coverage but when we stated we were not interested (no less than 4 times) he began to make sarcastic and unprofessional comments such as “I guess you like paying full price for repairs” and “I guess you don’t care about your new car.” My wife and I stopped the process at that moment and walked out of the dealership. The finance person did not appear to care that we walked out, however the salesperson followed us out and begged us to reconsider. After about 3 minutes of discussion on why we would not be purchasing a vehicle from McCombs West, the finance person came out and very casually said, “I removed the warranty can we finish the deal?” with neither care nor consideration for our experience. I sincerely feel bad for the salesperson but hope she realizes the impact her finance counterpart had on this lost sale. More
by JSnyder1
Employees Worked With
Josh Finance, Toya Steward
June 07, 2019
Quick and easy and I got the deal I was looking for Experience was good and the staff was knowledgeable, Brian Gomez was very courteous and professional and he got me the deal I was looking for. Experience was good and the staff was knowledgeable, Brian Gomez was very courteous and professional and he got me the deal I was looking for. More
by B Rad
Employees Worked With
Brian Gomez
