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McCombs Ford West
San Antonio, TX
2,083 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,083 reviews
September 20, 2018
Worst Experience Ever They approved me and let me take the car home for 2 weeks. Now they are calling me and saying I was not approved. What the xxxx is that!!!! They approved me and let me take the car home for 2 weeks. Now they are calling me and saying I was not approved. What the xxxx is that!!!! More
by Hector
September 13, 2018
Great service; they really took care of me. Very Streamlined and they were willing to help me with financing to fit my needs. The experience was exceptional, and they were there at every turn wi Very Streamlined and they were willing to help me with financing to fit my needs. The experience was exceptional, and they were there at every turn willing to help. More
by Ivan
Employees Worked With
Titi Al Jabache
September 13, 2018
Excellent service n good attitude real professional she even show us how everything on truck work I would recommend anyone of my relatives to buy a vehicle with service n good attitude real professional she even show us how everything on truck work I would recommend anyone of my relatives to buy a vehicle with her More
by Pedro1972
September 12, 2018
Great place to buy a vehicle This was our second time buying vehicles at this dealership and it was a great experience. Our salesman was Matthew Garcia and he did an outstanding j This was our second time buying vehicles at this dealership and it was a great experience. Our salesman was Matthew Garcia and he did an outstanding job helping us get the right vehicles. More
by Adrian23
Employees Worked With
AJ and Jamie , Matt Ryann Garcia
September 11, 2018
Took 4 hours, otherwise, great. Very easy to get to dealership, very friendly and helpful sales staff. Went above and beyond to get as good a deal as they could. Very easy to get to dealership, very friendly and helpful sales staff. Went above and beyond to get as good a deal as they could. More
by Bacneggs
Employees Worked With
Ernest Reyes
September 11, 2018
Best Salesman Representing Ford Ernest Reyes was attentive in regards to my expectations and needs. He was very knowledgeable about the variety of options and services provided by Fo Ernest Reyes was attentive in regards to my expectations and needs. He was very knowledgeable about the variety of options and services provided by Ford. He addressed the concerns I had in a very professional manner, I would definitely refer him to my family and friends. Thanks again for another great experience! More
by Sattlerlove
Employees Worked With
Ernest Reyes
September 10, 2018
Toya is an AWOME LADY My insurance company had declare my car a total lost. ( 2016 Ford Fusion) I love that car , and originally purchase it McCombs Ford West x 2 years My insurance company had declare my car a total lost. ( 2016 Ford Fusion) I love that car , and originally purchase it McCombs Ford West x 2 years ago with just 4 miles on it. I was just searching the web and began chat with a young lady ,who in turned refer me to Toya, Made an appt to she her, very unsure if I could get another car, with claim still pending. But Toya was a miracle worker. Not only did I get another car, but even got the color I wanted. Thank You Toya Sincerely: PYB More
by ladybug53
Employees Worked With
Toya Steward
September 07, 2018
Do Not Want to experience again I do not recommend. I feel like they took advantage and priced me way more fir a vehicle that I thought was new but used to find out it had been damag I do not recommend. I feel like they took advantage and priced me way more fir a vehicle that I thought was new but used to find out it had been damaged. I tried to talk to the general manager Finley and he did not care, simply did not respond. More
by Dawin V
Employees Worked With
HENRY FINLEY
September 06, 2018
Very helpful Kris and Jason were helpful and considerate of our needs. They were respectful and were able to help us to get what we needed and wanted. Kris and Jason were helpful and considerate of our needs. They were respectful and were able to help us to get what we needed and wanted. More
by Sandovez
September 05, 2018
Good Customer service Great customer service from Ernest he really worked hard to get the deal I wanted. The process went fast/easy and me and my wife were happy at the end Great customer service from Ernest he really worked hard to get the deal I wanted. The process went fast/easy and me and my wife were happy at the end of The day. More
by Casasalex28
Employees Worked With
Ernest Reyes
