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McCombs Ford West

San Antonio, TX

4.8
2,111 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,111 reviews

June 19, 2024

Fabian amaro was greatly skilled in customer service he acknowledged what I wanted and came through we will be purchasing in the future due too his knowledge in customer service!!! More

by ajtristan15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

McCombs Ford West responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 17, 2024

Kenneth Egle as salesperson we dealt with. He guided us through the whole purchase of a new vehicle. Mr. Egle is person I would recommend to buyers; he was very patient and understanding. Aw More

by ,arine19759399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Egle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

McCombs Ford West responded

It's great to hear that Kenneth was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

June 14, 2024

I have bought my first and last Ford if the experience at McCombs West Service is any indication of how customers are treated. My car has been at the dealership going on 2 weeks, under warranty with an engin More

by TRB
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan G
Jun 17, 2024 -

McCombs Ford West responded

Providing a positive experience is our top priority, so we're disappointed to hear ths. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jun 26, 2024 -

TRB responded

An update: after several more phone calls and having to demand assistance and answers, I was given an apology for the delay, a rental car, and a person of contact. It is a start and I will contunue to update.

June 13, 2024

The dealership was very clean and upstanding to help me get the vehicle I wanted. More

by bandarob00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Jay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

McCombs Ford West responded

Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that we were able to assist you and that you had such a positive experience.

June 12, 2024

Miracle workers, excellent customer service. Would do business here anytime, including my next vehicle. This f250 is a sharp truck and they put together an even sharper deal for it. More

by emdlocomotive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

McCombs Ford West responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2024

I had a great experience here at Macomb Ford West. Salesman was really on top of his game and showed all their Options. I went in and drove out smoothly. More

by amber.christine6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Marsh
Jun 11, 2024 -

McCombs Ford West responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 11, 2024

If you are looking for a vehicle this is the best place to go to and drive off with a vehicle you have been wanting and looking for , thank you so much to Paul and Ronney for working with us and having so More

by nancygs1614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronney Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

McCombs Ford West responded

Nancy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Paul, Ronney, and our team, and we look forward to working with you again.

June 09, 2024

Man of his word! Great guy he listened and came through with what I needed! Thank you for being a human and not just a salesman. Sending everyone's I know looking for More

by JessGascon
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arda Sabokrooh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

McCombs Ford West responded

Jess, Thank you so much for your excellent review! We are so glad that Arda and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 08, 2024

Fabian amaro Awesome sales man helped me when others turned me down worked with me n my son Nice person did what he could to get us in 10 stars More

by esquivel3304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

McCombs Ford West responded

It's great to hear that Fabian was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

June 04, 2024

Great easy experience. Fabian was very informative and was able to get a deal done when I thought I had no chance! Highly recommend. More

by liendo.damon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

McCombs Ford West responded

Thank you so much for your wonderful review! We are thrilled that Fabian had the opportunity to provide you with great customer service. We thank you for choosing McCombs Ford West!

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