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McCombs Ford West

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
2,087 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,087 reviews

September 04, 2023

Honest and so easy to work with! Andy is the best and took great care of us! More

by martegras
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Toba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre Styles, Andy Herrera
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Sep 05, 2023 -

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Andy. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 02, 2023

Cristo did an amazing job hearing us exactly what we were looking for within our budget, went above and beyond. Thank you ! More

by abby91rios3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

McCombs Ford West responded

Abby, Thank you for choosing McCombs Ford West. Your feedback and rating mean a lot to us. We're glad Cristo was able to help, and we hope to see you again!

September 01, 2023

Dylan and the McCombs Ford West crew did a great job helping me purchase my new Escape! Dylan was direct, answered all of my questions, and didn’t once pressure me into buying anything I didn’t need/wan More

by valepuch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Davis
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Sep 03, 2023 -

McCombs Ford West responded

It's fantastic to hear that Dylan and our team provided you with great customer service while assisting you with your new Escape! We truly appreciate the opportunity to do business with you. Thanks for choosing McCombs Ford West!

August 31, 2023

Very attentive salespeople. They were able to work with to get me the Bronco I wanted. More

by grumpygrandpa357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Reyna, Roger Reyna
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Aug 31, 2023 -

McCombs Ford West responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new Bronco, and we look forward to continuing to serve you in the future!

August 31, 2023

Awesome Service! Rubén made sure I left happy and satisfied with both the service and my brand new car. More

by Jimena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Guajardo, Ruben Hernandez
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Sep 01, 2023 -

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Rubén and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 30, 2023

This was my third purchase at Red Mcombs West , I want to thank JD you did a great job all around thank you for your time . Happy with my truck. More

by Frankdela59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majd Tabrizy
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Aug 31, 2023 -

McCombs Ford West responded

Congratulations on your new truck, Frank! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 30, 2023

The dealership was very well stocked with new and used vehicles. We went to look to see what they had in way of used vehicles and ended up buying a new truck. More

by reehpeople
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Manko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

McCombs Ford West responded

Thank you so much for choosing McCombs Ford West! Congrats on your new truck, and let us know if we can be of any more assistance!

August 30, 2023

Toya steward was our sales lady and she was amazing! She was very accommodating and listened to what we were looking for. We have had the truck for a few weeks now and are loving it! More

by Meganoclark112700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toya Steward
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Aug 31, 2023 -

McCombs Ford West responded

Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that Toya was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

August 29, 2023

Amazing service, great communication , willing to work with me and helped me get the best deal! More

by Alberto Flores Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Manko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Majd Tabrizy, Joe Riojas
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Aug 29, 2023 -

McCombs Ford West responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Alberto, please let us know.

August 29, 2023

Simple enough The price tag for the vehicle was $25,996.00 and the salesman first offer was $31,999.00. It was awful! More

by santy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xiaoxing He
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Belluomini-Murray
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Sep 02, 2023 -

McCombs Ford West responded

You can absolutely meet with us one-on-one. The manager who worked on your deal is named Brandon Reyna. I have briefed him on your issue and looked at the numbers you were given. I think there was a miscommunication as to what the difference between the sales price and the Market Value was before the discount. I think this would be fairly easy to clear up. You can come by any time and we will be happy to review your pricing. We have a transparent pricing structure that should be simple to explain again. We do hope to see you soon.

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