McCombs Ford West

Yesterday we walked in to Mcombs Ford West with the attention of just looking. Ken immediately greeted my sister and I and showed us what we wanted to see. His was friendly and great to work with. His attention of just looking. Ken immediately greeted my sister and I and showed us what we wanted to see. His was friendly and great to work with. His attention to details was amazing. The process was very easy and I would recommend him in a heartbeat. More

Louis is a wonderful salesman. He took care of us. He has great customer service experience. Everyone is nice as well. He took care of us. He has great customer service experience. Everyone is nice as well. More

This dealership was fantastic. They had a seamless purchase process and allowed me to leave confident thank you, Mr. MENDOZA They had a seamless purchase process and allowed me to leave confident thank you, Mr. MENDOZA More

They both were excellent and help us with everything we needed, and also answered all our questions through the process. needed, and also answered all our questions through the process. More

Looking at cars was hassle free and we were able to test drive several before choosing the right car. We are happy with our new car drive several before choosing the right car. We are happy with our new car More

Very professional, helpful n attentive. I got da vehicle dat I wanted n needed since I travel a long distance 2 gt 2 wrk. I got da vehicle dat I wanted n needed since I travel a long distance 2 gt 2 wrk. More

was not a good experience they basically did a baiting switch on a credit. I applied through. their drive away credit platform. When I showed up at the location that their sales person told me to or the d switch on a credit. I applied through. their drive away credit platform. When I showed up at the location that their sales person told me to or the drive away credit approval they said oh that’s a sister company and proceeded to run my credit all over the map instead of honoring the supposedly famous red McCombs in house financing for all credit levels. It was a disaster, don’t give me wrong. Great sales communication by Abdul and Samuel but really disgusting way of switching from their self promoted We approve anyone marketing to telling me no sir can’t do anything for you unless I trade down to a car that I don’t want. I know I was a tough case with a trade-in and a low down payment, but they didn’t keep their promise they did a bait switch on the credit approval I do not recommend them. You have to be able to trust them and simply cannot do so at Ford McCombs West on route 410 San Antonio. Bill Campbell More

I had a very good experience with this dealership and really good service, he understood me well and interpreted for us. I would recommend this place to anyone who speaks Spanish. really good service, he understood me well and interpreted for us. I would recommend this place to anyone who speaks Spanish. More

Great experience overall. The dealership was professional and easy to work with, and my salesman was knowledgeable, helpful, and not pushy at all. I’m very happy with my purch The dealership was professional and easy to work with, and my salesman was knowledgeable, helpful, and not pushy at all. I’m very happy with my purchase and would definitely recommend them More

This is the 3rd vehicle our family has bought from Ken. Absolutely AMAZING service. Always fast, friendly and honest. Absolutely AMAZING service. Always fast, friendly and honest. More