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McCombs Ford West

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
2,091 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,091 reviews

August 06, 2023

I would recommend this dealership as everyone was friendly and really work with me. Will recommend to my famiky Thank you More

by msfroggie60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jackson, Ruben Hernandez
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Aug 06, 2023 -

McCombs Ford West responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

August 04, 2023

Provided excellence customer service, Car salesman is knowledgeable, courteous & professional; shows me all the vehicle features to include text drove & made sure I was satisfied with the vehicle before More

by earnest.ervin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Manko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Hernandez
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Aug 05, 2023 -

McCombs Ford West responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2023

Great, awesome service. Gustavo rojo., he was my salesman , the best one. He made an awesome job More

by lvaldes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Rojo
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Aug 05, 2023 -

McCombs Ford West responded

Thanks for sharing about your experience with Gus here at McCombs Ford West. We appreciate your business and hope to see you again soon!

August 03, 2023

The transaction was quick and easy. Ruben was very pleasant and upfront. Adam was helpful and patient. More

by Annie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Toba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Hernandez
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Aug 05, 2023 -

McCombs Ford West responded

Thank you, Annie, for taking the time to share your thoughts on working with Ruben and Adam. We're glad to hear we delivered such a great experience!

August 01, 2023

Kris and Cristo were so so so absolutely wonderful! I’m so thankful and appreciative of all the help they provided in helping me get a vehicle!! ❤️ More

by shakkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris "with a K" Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 31, 2023

this is the worst sales rep . Zero stars here !!! He was not explanatory and just really wanted to make a sale even if i could not afford a certain payment . I will never come bac More

by dtgio3381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
roger reyna
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Aug 04, 2023 -

McCombs Ford West responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 31, 2023

my sales person ( Toya Steward) is excellent,,knowledgeable very good at her career. would recommend her highly. very pleasant to work with. i have purchased 2 truck so far a real ass More

by ds0176371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toya Steward
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Jul 31, 2023 -

McCombs Ford West responded

It's great to hear that Toya was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

July 30, 2023

Very genuine guy, very knowledgeable about all the vehicles I was interested in. Would highly recommend again More

by XavierO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Davis
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Jul 31, 2023 -

McCombs Ford West responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2023

Dylan was very knowledgeable about the products and services that Ford McCombs West offers. He did a great job at helping me out and explaining vehicles and prices. Great job Dylan keep up the good wor More

by XavierO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Davis
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Jul 31, 2023 -

McCombs Ford West responded

Thanks for sharing your thoughts about your experience with McCombs Ford West. We appreciate your business and hope to see you again soon!

July 29, 2023

Curtis Finley was big help in getting me into a new car. Super informative, patient, friendly and willing to work with what we had. More

by rayastreater96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

McCombs Ford West responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Curtis met your expectations. Thank you again for choosing McCombs Ford West, we look forward to having you as one of our valued customers for many more years to come!

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