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McDonald GMC Cadillac

Saginaw, MI

4.9
3,507 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,507 reviews

March 18, 2021

Excellent people to work with. AJ did a great job and really helped me to understand all the options on my new truck. The finance manager Todd was great. More

by kirt_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Richards
Mar 22, 2021 -

McDonald GMC Cadillac responded

We are pleased to hear that you had an excellent experience with AJ and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, The McDonald GMC Cadillac Team.

March 17, 2021

Bill made purchasing a new car easy! Friendly and reliable service which helped everything to run smoothly. Bill was very knowledgeable and respectful; great man. More

by jonesl57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

McDonald GMC Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, The McDonald GMC Cadillac Team.

March 13, 2021

Everything was done to make my repeat buying experience very positive. And from previous experiences, I know their great service will be continued through my entire lease period. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Richards
Mar 16, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team.

March 11, 2021

Very helpful and they were fast with their questions and paperwork. Bill Urbanki worked very hard to give us the best deal possible and get us in a vehicle we liked. More

by Sierrastroud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team.

March 11, 2021

Aj and Francisco made our car experience feel like a breeze and not once did we feel uncomfortable about the process. We will be back! More

by missgonzalez04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Reyes
Mar 12, 2021 -

McDonald GMC Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The McDonald GMC Cadillac Team.

March 11, 2021

After my engine went unexpectedly on my Acadia, AJ made sure I found the perfect SUV to meet all my wants and needs. I never felt rushed or pushed into something I didn't absolutely love. The Tahoe he foun More

by cferrer0907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team.

March 11, 2021

First time buying a car and Franky was very patient and helpful. He wasn’t pushy and helped me get into the car of my dreams at an awesome price. Will definitely be back and will be sending all my friends More

by HannahMay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Mar 15, 2021 -

McDonald GMC Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your dream car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future! Best, The McDonald GMC Cadillac Team.

March 10, 2021

We had a great experience with Bob Urbanski. Everything went smooth and quick. Everyone there was very nice and helpful. We would definitely recommend this dealership and Bob to friends and family. More

by medinams24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

McDonald GMC Cadillac responded

We cannot thank you enough for your wonderful review of McDonald GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The McDonald GMC Cadillac Team.

March 10, 2021

Working with you was easy and simple.Me and wife were happy having u for the sale on our van.Forsure would purchase from u again buddy. More

by Mckeysor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Mar 12, 2021 -

McDonald GMC Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The McDonald GMC Cadillac Team.

March 10, 2021

Great salesperson and very happy with the service we received, loved that he was on looking for what I asked for . I am a very happy customer and love my new vehicle. More

by fanramos101367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

McDonald GMC Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team.

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