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McDonald GMC Cadillac

Saginaw, MI

4.9
3,507 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,507 reviews

August 17, 2018

Great experience! Awesome to work with! We had a great experience working with everyone at McDonald. We couldn’t have found a better team to work with. Great buying experience. Better seriv More

by tgbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis (finance), JASON KIBBE
Aug 22, 2018 -

McDonald GMC Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. Thanks again, The McDonald GMC-Cadillac Team

August 17, 2018

They did what ever it takes Jason and RW worked our deal for 2 weeks and did anything in there power to get us our traverse. We are very happy they got it done before the weekend More

by Jmroot23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RW Ezzeddine, JASON KIBBE
Aug 22, 2018 -

McDonald GMC Cadillac responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Jason and RW. Please let us know if we can ever help you in the future. Take care, The McDonald GMC-Cadillac Team

August 15, 2018

Good dealer At first was a little upset they sold me a truck with a misfire, but following day they took care of the issue and fixed it without having a warranty More

by 03GMC 2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STAFA ALOGAIDI
Aug 17, 2018 -

McDonald GMC Cadillac responded

We are pleased to hear that you had a positive experience with the McDonald GMC-Cadillac team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best regards, McDonald GMC-Cadillac Team

August 13, 2018

Great Easy to work with and care about their customers. Had a great experience buying a car from Randy. Highly recommend! They made buying my first car a gr More

by ssavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

McDonald GMC Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience working with Randy and the rest of the McDonald GMC-Cadillac team! If there is anything else we can do for you, please feel free to give us a call. Best regards, McDonald GMC-Cadillac Team

August 10, 2018

Excellent service. We were very please with the staff. Very accomadating and friendly. We would definitely recommend them. Paperwork was explained very thoroughly. Ma More

by Buyer65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson
Aug 17, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Best regards, McDonald GMC-Cadillac Team

August 10, 2018

New Buyer Appreciation Great Customer Service, Very Helpful, Really Appreciate The Help They Gave Us With Establishing Credit Again After Our Bankruptcy. You Guys Are Amazin More

by Cahill, Sue090780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RW Ezzeddine, STAFA ALOGAIDI
Aug 17, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best regards, McDonald GMC-Cadillac Team

August 10, 2018

Very easy and pleasant Thank you to salesman and finance people. This was the by far the easiest most pleasant and no hassle dealership I have ever went to. More

by Amtmachines1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RW Ezzeddine, STAFA ALOGAIDI
Aug 17, 2018 -

McDonald GMC Cadillac responded

What an enjoyable review to read! It is reassuring to know our team provided you with a pleasant, hassle-free, and great shopping experience. McDonald GMC-Cadillac’s primary concern is delivering top notch customer service and they will be ecstatic to hear you left our store satisfied. Don’t hesitate to call or stop in should you have any questions. Best regards, McDonald GMC-Cadillac Team

August 09, 2018

Fantastic Trent is awesome, so personable and made sure we were statsfied with our new Acadia purchase! I would recommend him to anyone! Thanks Trent and McDona More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hall
Aug 17, 2018 -

McDonald GMC Cadillac responded

On behalf of our dealership, we sincerely thank you for taking the time to write such kind words about our sales team. Trent is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Best regards, McDonald GMC-Cadillac Team

August 09, 2018

Excellent customer service I knew what I wanted in a car. They had what I was looking for in the lot. They made sure that I walked away from them a happy camper More

by Shonuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

McDonald GMC Cadillac responded

Thanks for taking the time to leave us this awesome review! At McDonald GMC-Cadillac, we take guest feedback seriously and are proud to see that you drove away happy in your new car. If you have any questions about your purchase, please reach out to us. Thanks, again! Best regards, McDonald GMC-Cadillac Team

August 08, 2018

Fast easy service Had the exact vehicle i wanted! Got me financed quickly and at a great rate! Would definitely recommend. Jason made it easy got me in and out fast. More

by Trent95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis, JASON KIBBE
Aug 09, 2018 -

McDonald GMC Cadillac responded

Trent, thanks for this marvelous review and congratulations on your new car! We are so pleased that Jason was able to provide you with such exceptional service. Enjoy your new car! All the best, The McDonald GMC-Cadillac Team

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