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McDonald GMC Cadillac

Saginaw, MI

5.0
3,293 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,293 reviews

November 18, 2014

They cracked my windshield !!!! I took my vehicle in for a simple oil change and tire rotation. I drove several miles ... looking through my front windshield obviously. Upon completi More

by kazrandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager and Jim Palshan
November 01, 2014

Great buying experience, higly recommended I was very pleased with the overall purchase experience at McDonald GMC Cadillac. Trent Hall (A brand new employee) did a very good job, he took time More

by geo108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Hall
Nov 03, 2014 -

McDonald GMC Cadillac responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Trent was able to provide you with such exceptional service. Enjoy your new vehicle and we look forward to seeing you in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 01, 2014

New truck Great deal on a fine truck!Henry was down to earth and did a great job explaining the paper work and features of the Sierra More

by dennis.duncan.5498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 03, 2014 -

McDonald GMC Cadillac responded

Dennis, thank you and congratulations on your purchase! We are so very pleased that Henry could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new truck! We look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 25, 2014

Greg Martin Greg worked very hard for us to find the right vehicle. He searched nationwide for possibilities without having us ordering a car to lease. We had t More

by dittmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 27, 2014 -

McDonald GMC Cadillac responded

Norma and Ralf, we're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Greg was able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 22, 2014

Greg Martin Greg was great. Very nice and positive. I took my grandfather in to lease a new vehicle, overall experience with Greg was great. The people who clean More

by felicia.leinberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg martin
Oct 23, 2014 -

McDonald GMC Cadillac responded

Felicia thanks for sharing this wonderful feedback! It’s unfortunate to hear that you and your grandfather had initial difficulties getting your vehicle done but I am thrilled to know that you had such a wonderful experience with Greg. He is truly an asset. He strives to provide a great service to each and every customer who visits our dealership. Thanks again and we look forward to seeing you in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 21, 2014

awesome! Mike was great. He's so knowledgeable about the cars he sells. He works hard to find you the perfect match even if you're not sure what that is. I def More

by Dusty Benac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Oct 22, 2014 -

McDonald GMC Cadillac responded

Dusty, thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Mike was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 20, 2014

Great service I had a good expiernce.Greg was very knowledgeable about the 2015 Cadilac. The sales and delivery process went smoothly and will definately be back! More

by Jackieo529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 21, 2014 -

McDonald GMC Cadillac responded

Jackie, thanks for this wonderful feedback. We are thrilled to know that you had a wonderful car buying experience with Greg. Congratulations on your new 2015 Cadillac! We look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 13, 2014

My new Truck Purchase During my multiple visits before I made my decision, Greg was very helpful and went the extra mile to satisfy my needs so I could make that purchase. More

by scottr.galefp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 14, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new purchase Scott! Thank you for taking the time to write about your experience with us. At the dealership we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Greg was able to help find the perfect vehicle for you. We would love to work with you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 10, 2014

Friendly staff The entire sales team was friendly and they have good variety of vehicles to pick from. They have a very resourceful finance department as well. More

by Timmy09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 14, 2014 -

McDonald GMC Cadillac responded

Timmy thanks for your outstanding review! We are pleased to know that our team was friendly and provide you with such wonderful service. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you and we look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 09, 2014

New Truck I am a multi purchase customer. Greg Martin treated me very well. I didn't make it easy as I am extremely busy. Greg didn't hound me at all, He kept i More

by Robert Neymeiyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 10, 2014 -

McDonald GMC Cadillac responded

Robert, all of us at McDonald GMC Cadillac congratulate you on your new truck and appreciate the opportunity you presented to earn your business! Greg is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We look very forward to seeing you again in the future! Best regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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