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McDonald GMC Cadillac

Saginaw, MI

5.0
3,284 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,284 reviews

October 09, 2014

New Truck I am a multi purchase customer. Greg Martin treated me very well. I didn't make it easy as I am extremely busy. Greg didn't hound me at all, He kept i More

by Robert Neymeiyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 10, 2014 -

McDonald GMC Cadillac responded

Robert, all of us at McDonald GMC Cadillac congratulate you on your new truck and appreciate the opportunity you presented to earn your business! Greg is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We look very forward to seeing you again in the future! Best regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

September 21, 2014

Finance issues Kevin was very professional and just a total pleasure to work with. My husband were trying to help our daughter get financing. The next time we need a More

by Keeper739
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin little
September 20, 2014

Thank you. Thank you for making the purchase/trade so very easy for us. Believe me, this is not the norm & we are so very glad we took our business to McDonald. More

by GEM1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
September 16, 2014

Great experience From our first contact with Berta by phone, to the moment we drove off the lot, we received excellent customer service. Kevin Little helped us find fi More

by kyle1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Little
Sep 18, 2014 -

McDonald GMC Cadillac responded

Kyle, congratulations on your new purchase! I hope you are continuing to enjoy your new vehicle! It's wonderful to know that you feel confident in your decision to choose our dealership as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork and i am thrilled to know that Berta and Kevin provided you with a great experience. We look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

September 15, 2014

Bill Urbanski I have been looking for the right used Denali for 2 years, and found it online at McDonald GMC Cadillac. Bill felt like an old friend immediately and More

by gobrowns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2014 -

McDonald GMC Cadillac responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Bill and the rest of the team went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear of your kind words. All of us at the dealership await your return. Please let us know how we may be able to help next! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

September 12, 2014

great experience I went to Greg Martin to find a nwer car with low miles. Greg was great to work with and found me exactly what I needed. I woluld highly recommend him More

by e89571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Sep 15, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to leave us this amazing feedback! We’re elated to hear that Greg accommodated your needs and found what you exactly needed. We appreciate your recommendation. If there is anything more that we can do please come back and see us again. Take care! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

September 02, 2014

fantastic experience Greg was a great salesman. He was able to get me the deal I wanted. Will definitely go back when it is time to purchase again. More

by dsengel01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Sep 03, 2014 -

McDonald GMC Cadillac responded

We appreciate you taking time to leave us a great review! We are pleased to hear that Greg did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 29, 2014

Henry Bujold I am a professional business person in the Saginaw area. I came into Mcdonald GMC Cadillac and was greeted by a gentleman by the name of Henry Bujold, More

by CEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Greg Martin/ not to be included
Sep 16, 2014 -

McDonald GMC Cadillac responded

On behalf of the entire McDonald Auto Company our sincere apologies that you had this absolutely unacceptable experience while visiting our dealership. This does not in any way reflect the attitudes of our team or organization. We take the content of this review extremely seriously and have taken the necessary steps on our end to fully investigate and address this situation. Please contact me directly at your earliest convenience so I may personally apologize and get further details. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 26, 2014

Great and Understanding I went in with 5 kids and they gave them toys and coloring books. Henry worked me through everything and made it simple. He helped me make comparisons More

by mamaguerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie Guerra
Aug 27, 2014 -

McDonald GMC Cadillac responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Henry was able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 25, 2014

Very nice experience Bill's customer service was excellent, and he was very helpful throughout the process of buying a car. He was very nice and helped the process move al More

by lavie1km
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 26, 2014 -

McDonald GMC Cadillac responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Bill was able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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