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McDonald GMC Cadillac

Saginaw, MI

5.0
3,309 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,309 reviews

October 22, 2014

Greg Martin Greg was great. Very nice and positive. I took my grandfather in to lease a new vehicle, overall experience with Greg was great. The people who clean More

by felicia.leinberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg martin
Oct 23, 2014 -

McDonald GMC Cadillac responded

Felicia thanks for sharing this wonderful feedback! It’s unfortunate to hear that you and your grandfather had initial difficulties getting your vehicle done but I am thrilled to know that you had such a wonderful experience with Greg. He is truly an asset. He strives to provide a great service to each and every customer who visits our dealership. Thanks again and we look forward to seeing you in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 21, 2014

awesome! Mike was great. He's so knowledgeable about the cars he sells. He works hard to find you the perfect match even if you're not sure what that is. I def More

by Dusty Benac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Oct 22, 2014 -

McDonald GMC Cadillac responded

Dusty, thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Mike was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 20, 2014

Great service I had a good expiernce.Greg was very knowledgeable about the 2015 Cadilac. The sales and delivery process went smoothly and will definately be back! More

by Jackieo529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 21, 2014 -

McDonald GMC Cadillac responded

Jackie, thanks for this wonderful feedback. We are thrilled to know that you had a wonderful car buying experience with Greg. Congratulations on your new 2015 Cadillac! We look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 13, 2014

My new Truck Purchase During my multiple visits before I made my decision, Greg was very helpful and went the extra mile to satisfy my needs so I could make that purchase. More

by scottr.galefp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 14, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new purchase Scott! Thank you for taking the time to write about your experience with us. At the dealership we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Greg was able to help find the perfect vehicle for you. We would love to work with you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 10, 2014

Friendly staff The entire sales team was friendly and they have good variety of vehicles to pick from. They have a very resourceful finance department as well. More

by Timmy09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 14, 2014 -

McDonald GMC Cadillac responded

Timmy thanks for your outstanding review! We are pleased to know that our team was friendly and provide you with such wonderful service. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you and we look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 09, 2014

New Truck I am a multi purchase customer. Greg Martin treated me very well. I didn't make it easy as I am extremely busy. Greg didn't hound me at all, He kept i More

by Robert Neymeiyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 10, 2014 -

McDonald GMC Cadillac responded

Robert, all of us at McDonald GMC Cadillac congratulate you on your new truck and appreciate the opportunity you presented to earn your business! Greg is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We look very forward to seeing you again in the future! Best regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

September 21, 2014

Finance issues Kevin was very professional and just a total pleasure to work with. My husband were trying to help our daughter get financing. The next time we need a More

by Keeper739
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin little
September 20, 2014

Thank you. Thank you for making the purchase/trade so very easy for us. Believe me, this is not the norm & we are so very glad we took our business to McDonald. More

by GEM1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
September 16, 2014

Great experience From our first contact with Berta by phone, to the moment we drove off the lot, we received excellent customer service. Kevin Little helped us find fi More

by kyle1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Little
Sep 18, 2014 -

McDonald GMC Cadillac responded

Kyle, congratulations on your new purchase! I hope you are continuing to enjoy your new vehicle! It's wonderful to know that you feel confident in your decision to choose our dealership as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork and i am thrilled to know that Berta and Kevin provided you with a great experience. We look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

September 15, 2014

Bill Urbanski I have been looking for the right used Denali for 2 years, and found it online at McDonald GMC Cadillac. Bill felt like an old friend immediately and More

by gobrowns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2014 -

McDonald GMC Cadillac responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Bill and the rest of the team went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear of your kind words. All of us at the dealership await your return. Please let us know how we may be able to help next! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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