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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

April 13, 2022

Very personable staff. I worked with Francisco Reyes and he was super easy to work with, truthful and to the point. It was an easy and simple process to buy. More

by kdice21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Apr 15, 2022 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

April 12, 2022

Before I walk in I thought I was going to walk out with nothing Bill UrBanski proven me wrong.. when I say Thank you So so so Much He made me feel so welcome. Iesha was told By me being a woman doing More

by Iesha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Iesha responded

If I was there right now I would give him another Bear Hug 🤗 Thank you my Mannnns Bill UrBanski so so so soooo Much feel like a kid in a candy store and it’s all Mine mine mines 😂😂🙏😇🤩⭐️

April 11, 2022

This has been my third vehicle that I have purchased from McDonald's Cadillac GMC. Every time it gets better and better to do business with them. I would highly recommend if you are in the market for a new o More

by robertsieckmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Mahler, Shane Robinson
Apr 13, 2022 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

April 11, 2022

We got great service in purchasing our vehicle. Owen was great to work with & we will refer him to our family for their future vehicles. More

by April Muter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

April 11, 2022

Bill was amazing and friendly. Made the buying experience go very smooth. Highly recommend you go see Bill and the team! More

by Bobzabawski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

McDonald GMC Cadillac responded

We cannot thank you enough for your wonderful review of McDonald GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The McDonald GMC Cadillac Team

April 09, 2022

Owen and the rest of the staff were courteous, knowledgeable and professional, making it a pleasure to deal with McDonald Cadillac. We will certainly return for our next Cadillac. More

by thorlaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

April 09, 2022

I’ve known Braydon before this and new with his dedication and sincerity that this was the job for him. Takes time to know your interests and doesn’t pressure something outside your liking. I’ve fi More

by tdeleon4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

April 07, 2022

Great selection of vehicles, with an awesome staff that is knowledgeable and friendly. This is my 2nd time working with them. More

by Sherryr123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

April 07, 2022

McDonald GMC Cadillac have great employers. Working with Owen was extraordinary and an extreme pleasure. He was courteous, professional, knowledgeable, fantastic, and a pleasure to work with. More

by gbadgers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Dexter and Heather: Excellent service. I am giving them 5+ stars.
Apr 07, 2022 -

McDonald GMC Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

April 06, 2022

They were very nice and helpful with all my questions and very helpful with what I would like on my vehicle More

by Robjd21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

McDonald GMC Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The McDonald GMC Cadillac Team

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