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McDonald GMC Cadillac

Saginaw, MI

4.9
3,508 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,508 reviews

March 17, 2022

I was looking for a new truck and not having any luck until a friend recommended McDonald GMC. I dealt with Henry Bujold who was very helpful with my purchase. He actually returned calls and found exact More

by dwc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

March 16, 2022

Frankie was extremely helpful with finding, financing and even delivering my used vehicle. He worked to find me the best rate given all of my financing options as well as working around a fairly hectic work More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Mar 18, 2022 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

March 15, 2022

This team went to all measures to ensure I got a new lease in time! They were quick, responsive, and I was able to get into a vehicle by the next day. Our family will never choose another dealership for More

by gray.emily97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

McDonald GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Best, The McDonald GMC Cadillac Team

March 14, 2022

Thank you Martin Thompson for finding the exact vehicle I was looking for. Your customer service is exceptional. More

by Kleidlein4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
Apr 05, 2022 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Martin helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, The McDonald GMC Cadillac Team

March 14, 2022

Francisco Reyes is the best McDonald's financing managers in the tri cities. He helped me select a great vehicle and found the best financing for me. GO BLUE More

by harmonm506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Apr 05, 2022 -

McDonald GMC Cadillac responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Francisco and the rest of the McDonald GMC Cadillac team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, The McDonald GMC Cadillac Team

March 12, 2022

I came to dealer just looking for a vehicle and met Ben DeRuyter and he was very kind and he talked to us like real people and was not pushy. and he was the best person I have ever dealt with would request More

by jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

McDonald GMC Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The McDonald GMC Cadillac Team

March 11, 2022

My dealer, Henry Bujold, was very patient with me and understanding of my needs and wants in a vehicle. Henry has been working with my family for awhile now, so I thought he would be able to help me, too More

by Nicole V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis (banking in used sales)
Mar 14, 2022 -

McDonald GMC Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The McDonald GMC Cadillac Team

March 10, 2022

Dealership was very cordial ,. No pressure ,. Let me pick out what I liked ,. Made me feel welcome and happy to work with me on my purchase ,. My salesman was very kind ,. And hel More

by Applwhsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

March 10, 2022

Everyone was great! Easy progress. Approved for a wonderful Vehicle. Frankie was wonderful! Thank you More

by Nene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca , Francisco Reyes
Apr 05, 2022 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

March 10, 2022

Had all my questions answered by Bill Urbanski. Very friendly got me into a newer ride and took care of everything for me More

by Dbl0kev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

McDonald GMC Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The McDonald GMC Cadillac Team

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