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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

March 10, 2022

Dealership was very cordial ,. No pressure ,. Let me pick out what I liked ,. Made me feel welcome and happy to work with me on my purchase ,. My salesman was very kind ,. And hel More

by Applwhsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

March 10, 2022

Everyone was great! Easy progress. Approved for a wonderful Vehicle. Frankie was wonderful! Thank you More

by Nene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca , Francisco Reyes
Apr 05, 2022 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

March 10, 2022

Had all my questions answered by Bill Urbanski. Very friendly got me into a newer ride and took care of everything for me More

by Dbl0kev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

McDonald GMC Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The McDonald GMC Cadillac Team

March 09, 2022

went there for a test drive and that blue XT 5 hooked us , Owen met us at the door we felt like VIP folks WOW Owen was vary helpfull in getting us into such a nice car. Tom was vary kind a More

by kawasaki john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle, John. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Owen was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The McDonald GMC Cadillac Team

March 09, 2022

I have purchased many cars from several dealerships, I must say my experiance working with Owen was the greatest. I appreciate the time he taken to go through every feature of my new vehicle.. He provide More

by Erneshaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather (Finance)
Apr 05, 2022 -

McDonald GMC Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Owen was able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The McDonald GMC Cadillac Team

March 04, 2022

Owen is extremely helpful, insightful and very easy to work with. Thank you for helping me find my dream car! More

by Lara batayeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

March 02, 2022

Manu was awesome! Very respectful, got me a great deal as well! We love the car so much! More

by Tylerpratt1993gcs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Kashyap
Mar 03, 2022 -

McDonald GMC Cadillac responded

Thank you for this amazing review! We really appreciate your business. Best, The McDonald GMC Cadillac Team

March 02, 2022

AJ Ramirez was great to work with, he has helped us with our last 3 vehicles. We look forward to working with AJ again on our next vehicle. He is always knowledgeable of the details with our vehicles l, More

by Zshooltz2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

McDonald GMC Cadillac responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

February 25, 2022

Francisco was a pleasure to work with. He got me in the car i wanted to get into quickly and lowered my interest rate by 13%! If you’re looking to get into a car with a great experience i More

by mastekas000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Mar 01, 2022 -

McDonald GMC Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The McDonald GMC Cadillac Team

February 24, 2022

I do all my business with Bill, He's honest and he will do everything in his power to make his customers happy! More

by Frasle59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Frasle59 responded

Bill is the best dealer!!!

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