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McDonald GMC Cadillac

Saginaw, MI

4.9
3,507 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,507 reviews

October 17, 2021

Owen was great to work with and was able to get us Into the Cadillac family. More

by sktubes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Owen was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, The McDonald GMC Cadillac Team

October 15, 2021

Clean very professional staff that treats you like your important and makes sure your happy!! Thanks!! More

by Patriselay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

McDonald GMC Cadillac responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Best, The McDonald GMC Cadillac Team

October 15, 2021

I am very pleased with my recent purchase. Ben went above and beyond. This was my first at McDonald, but it felt like I had been going there for years. Ben is very personable and he wants what is best for th More

by Jdeloge97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Jdeloge97 responded

I am very pleased with my recent purchase. Ben went above and beyond. This was my first at McDonald, but it felt like I had been going there for years. Ben is very personable and he wants what is best for the customer. I did not feel pressured into buying my new truck I just felt reassured with Ben. Thank you again. I am looking forward to going back to McDonald for my next purchase.

October 15, 2021

Loved my service as I was in doubt with anxiety through the roof I was given confirmation that I will be going home with a new vehicle I will recommend people to come here and shop very friendly service I More

by Ebony1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Oct 19, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

October 13, 2021

Bill was great. He found me the perfect car and made sure I understood everything through the buying process. More

by aleser98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2021 -

McDonald GMC Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bill was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

October 11, 2021

They were top notch to work with while purchasing my new truck. They took care of everything More

by Shane_omac18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

McDonald GMC Cadillac responded

Shane, McDonald GMC Cadillac would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top-notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, The McDonald GMC Cadillac Team

October 09, 2021

The McDonald GMC team is a pleasure to work with, pleasant and personable! It’s the most comfortable environment we’ve ever encountered in purchasing or leasing a vehicle. More

by gratefullyyours
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

gratefullyyours responded

The McDonald GMC team is a pleasure to work with, pleasant and personable! It’s the most comfortable environment we’ve ever encountered in purchasing or leasing a vehicle.

October 06, 2021

Francisco's customer service throughout our buying experience was top knotch. He was funny, full of information, and made us feel like we were getting the best deal. More

by Schihls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Oct 07, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The McDonald GMC Cadillac Team

October 06, 2021

Above and beyond service, he truly takes care of his clients and knows what is best. More

by Spencerskorupski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Reyes
Oct 08, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

October 04, 2021

Great customer service. They went above and beyond my expectations. Francisco is a true professional More

by Amundsonbryan989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Oct 06, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

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