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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

October 09, 2021

The McDonald GMC team is a pleasure to work with, pleasant and personable! It’s the most comfortable environment we’ve ever encountered in purchasing or leasing a vehicle. More

by gratefullyyours
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

gratefullyyours responded

The McDonald GMC team is a pleasure to work with, pleasant and personable! It’s the most comfortable environment we’ve ever encountered in purchasing or leasing a vehicle.

October 06, 2021

Francisco's customer service throughout our buying experience was top knotch. He was funny, full of information, and made us feel like we were getting the best deal. More

by Schihls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The McDonald GMC Cadillac Team

October 06, 2021

Above and beyond service, he truly takes care of his clients and knows what is best. More

by Spencerskorupski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

October 04, 2021

Great customer service. They went above and beyond my expectations. Francisco is a true professional More

by Amundsonbryan989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

October 02, 2021

Owen was very helpful in finding the car I wanted. He was cordial and kept in touch as new inventory came in until we found the right one. Thanks! More

by KM2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather (5 stars)
Oct 05, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Owen and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team

September 30, 2021

I work in sales, and I can tell you Bill Urbanski In Used Car Sales is excellent. Negotiation was fair and hassle-free. He was easy to talk to and got the job done in a timely manner. Odis in financing was a More

by tbodie42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odis
Oct 04, 2021 -

McDonald GMC Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bill was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

September 27, 2021

Bill was a great salesperson. Even picked me up at my house to bring me here to get the deal done! More

by marypoling2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

McDonald GMC Cadillac responded

Hi Mary and thanks for the great feedback! We're very happy that Bill was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The McDonald GMC Cadillac Team

September 27, 2021

Everybody was helpful and nice I love my new car I had a great first experience More

by Cierra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

September 27, 2021

Owen was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure w More

by stajdlje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

September 24, 2021

Bill was a excellent salesman. Very knowledgeably about the car that I purchased from hm. I feel I made a friend. We talked about this car and what had to be done to get to Pittsburgh. He is in my mind a More

by Barbara Roeser
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim drove my car to Pittsburgh (awesome guy)
Sep 24, 2021 -

Barbara Roeser responded

Excellent salesman!!!!

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